No welcome message in react despite userID set #5173
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Bot Services
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bug
Indicates an unexpected problem or an unintended behavior.
customer-reported
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Is it an issue related to Adaptive Cards?
No
Is this an accessibility issue?
No
What version of Web Chat are you using?
Latest production
Which distribution are you using Web Chat from?
NPM
Which hosting environment does this issue primarily affect?
Web apps
Which browsers and platforms do the issue happened?
Browser: Chrome (latest), Browser: Safari (latest)
Which area does this issue affect?
Chat history
Which theme pack does this issue affect?
I did not test it on other theme packs
What is the public URL for the website?
No response
Please describe the bug
I have what I believe to be the simplest possible react setup to get the chatbot window open and running (via secret for now, not token). As far as I can tell from the docs this should trigger a welcome message, but doesn't.
I've confirmed a random user ID is set in the payload POSTed to https://directline.botframework.com/v3/directline/conversations . I've tried using and omitting the userID prop (docs seemed to suggest whether it was omitted or prefixed with dl_ , a random one would be generated regardless?)
(On a side note, I've found the docs & API quite difficult to explore & understand while getting started with a react setup)
Do you see any errors in console log?
How to reproduce the issue?
What do you expect?
Set welcome flow to appear, as per iframe embed.
What actually happened?
No messages received
Do you have any screenshots or recordings to repro the issue?
No response
Adaptive Card JSON
No response
Additional context
No response
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