Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

[bug]: Not send invite email and other notifications. Tests from god-mode working perfectly #6717

Open
1 task done
dipkode opened this issue Mar 6, 2025 · 5 comments
Open
1 task done
Assignees
Labels
🐛bug Something isn't working

Comments

@dipkode
Copy link

dipkode commented Mar 6, 2025

Is there an existing issue for this?

  • I have searched the existing issues

Current behavior

Hello, at this moment everyone I try to invite will not receive an email, nor will notifications be sent to members who work with this board.

I would like to mention that I have installed kubernetes on a cluster.

chart:

apiVersion: v2
name: plane-app
type: application
version: 1.0.29
appVersion: "0.24.1"
dependencies:

Steps to reproduce

  1. Go to Invite Members
  2. Add member
  3. Write that member's email and send the invitation.

Environment

Production

Browser

Google Chrome

Variant

Self-hosted

Version

0.24.1

@dipkode dipkode added the 🐛bug Something isn't working label Mar 6, 2025
@pushya22 pushya22 assigned akshat5302 and unassigned vihar and pushya22 Mar 7, 2025
@akshat5302
Copy link
Collaborator

Hey @dipkode, please try execute/access the plane-app-api pod and run the following command:

python manage.py test_email <reciever_email>

And check why it's failing to send email

@dipkode
Copy link
Author

dipkode commented Mar 7, 2025

Hi @akshat5302 .

here all good.

output

plane-app-api-wl-5568b45fbb-ps7nw:/code# python manage.py test_email no-reply@damain.com
Trying to send test email...
Email successfully sent

@dipkode
Copy link
Author

dipkode commented Mar 7, 2025

Do you have any idea what the problem could be?

@akshat5302
Copy link
Collaborator

Hi @dipkode. Did you get that test email in your mailbox?

@dipkode
Copy link
Author

dipkode commented Mar 11, 2025

Hi @akshat5302 !
Yes I received those test emails, but when I try to send an invitation to someone, the invitation never arrives, and likewise the notifications from the boards are not sent to users.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
🐛bug Something isn't working
Projects
None yet
Development

No branches or pull requests

4 participants