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Queue monitor with fixed calls already finished. #674

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mssmello opened this issue Jun 4, 2024 · 0 comments

mssmello commented Jun 4, 2024

Noted that calls in a queue were fixed on queue monitor. The queue was with a SIP/account to go after the max waiting time.

To Reproduce
Steps to reproduce the behavior:

Create a queue and add some agents
Set the max wating time to 15 seconds and config the redirection like SIP/account
Call the queue with a configured DID
Follow the call at Queue monitor
Hang up and check the monitor. The call won´t drop.

Expected behavior
A clear and concise description of what you expected to happen.

Screenshots
Check some call with hours running...

Captura de tela 2024-06-04 141031

Desktop (please complete the following information):

OS: Windows 11
Browser Chrome
Version 125.0.6422.142 (Versão oficial) 64 bits

Smartphone (please complete the following information):

Device: [e.g. iPhone6]
OS: [e.g. iOS8.1]
Browser [e.g. stock browser, safari]
Version [e.g. 22]

Additional context
Add any other context about the problem here.

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