Custom Product Events

[brandadrian]

HI all,

I noticed that custom products are not tracked in the "Started Checkout"-Event. However they are published in the "Viewed Product"-Event. Is there a specific reason for that or could this be implemented in future?

Best
Adrian

[coreybalint-klaviyo]

Hello,

Can you please confirm which version you are using? If its the paid version, there is a extra functionality that the team is still working on before this will work properly.

Any other information/screenshots/examples that you can share would also be helpful around the case.

Best,
The Klaviyo Ecosystem Team