KeePassXC 2.7.9 Crash Memory

[dcampos4788]

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Brief Summary

Hello team,

First of all, I would like to congratulate you on the excellent work you have been doing with KeePassXC.

I've been using the software for a few days now, and today I encountered an issue related to a memory instruction error in a database stored on Microsoft 365 SharePoint.

(Attached: Screenshot-2025-02-06 102414.png)

The issue occurred when I was emptying the recycle bin. After that, I could no longer open the database. Every time I enter the password, the error shown in the attached screenshot appears.

When I create a new database, the software works normally. Additionally, when I try to open the affected database on another computer, it opens without any issues.

KeePassXC_DUMP.txt

Steps to Reproduce

1.Run KeePassXC Or Run KeePassXC mode Administrator
2.Select Database
3.Error

Expected Versus Actual Behavior

No response

KeePassXC Debug Information

KeePassXC - Version 2.7.9
Revision: 8f6dd13

Qt 5.15.11
Debugging mode is disabled.

Operating system: Windows 11 Version 2009
CPU architecture: x86_64
Kernel: winnt 10.0.26100

Enabled extensions:
- Auto-Type
- Browser Integration
- Passkeys
- SSH Agent
- KeeShare
- YubiKey
- Quick Unlock

Cryptographic libraries:
- Botan 3.1.1

Operating System

Windows

Linux Desktop Environment

None

Linux Windowing System

None

[droidmonkey]

when I try to open the affected database on another computer, it opens without any issues.

That is baffling!

[droidmonkey]

@dcampos4788 please try using a snapshot build to see if this was already fixed: https://snapshot.keepassxc.org

[dcampos4788]

@droidmonkey , thank you for your help. I ran some tests using the portable and snapshot versions (https://snapshot.keepassxc.org/)) and observed the same behavior. The key difference between versions 2.7.9 and 2.8.0 is that, in the latter, the error is not displayed on-screen but is instead logged in the Event Viewer.

screenshot-2025-02-07 082630.png

I recalled that this issue began when I was emptying the Recycle Bin.

On another workstation, I installed KeePassXC, disabled the Recycle Bin option, then returned to my notebook. After doing this, I was able to access the database again without any errors or events being recorded in the Event Viewer.

screenshot-2025-02-07 082717.png

Another issue that occurs when deleting multiple records in sequence is that the application crashes. This seems to happen because a save or sync operation is triggered after each change.

I share this database with other users, so synchronization is enabled under Application Settings > KeeShare > Enable import and export.

[droidmonkey]

There seems to be something fundamentally broken on your notebook. Recommend reinstalling the msvc redistributable and run sfc /scannow in a command terminal

[dcampos4788]

@droidmonkey

Before creating this topic, I followed your recommendations. I used Revo Uninstaller to completely remove the software, including MSVC Redistributable and KeePassXC.

Regarding the operating system, I ran the following commands:
sfc /scannow
dism /online /cleanup-image /restorehealth