windows setup and comma in local password account

[lgilbert29]

Jenkins and plugins versions report

Environment

Paste the output here

What Operating System are you using (both controller, and any agents involved in the problem)?

WINDOWS 10

Reproduction steps

• local user's password with a comma
• start the installation
• Enter the credentials : test passed
• press on continue button

Expected Results

• the jenkins service should be started
• the installation should continue

Actual Results

• error message and the installation process can't continue
• you get an error message when the service is start manually from the windows service manager.

Anything else?

The installation fails on WINDOWS if the local user's password contains a comma (this is my case).

The test credantials function works but the service does not start and the installation procedure cannot continue.

The user's password must be retyped in the Jenkins service settings for the service to start.

I already saw the problem in previous release.

[slide]

Can you generate a log for the installation by running it from the command line?

msiexec /i "C:\MyPackage\Example.msi" /L*V "C:\log\example.log"

Make sure to scrub the logfile just in case any information that should remain secret stays secret.