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Show notification in matter devices if user tries to add a currently unsupported device #386

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Feuer-sturm opened this issue Feb 1, 2025 · 2 comments
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backend/matter issue is relevant for backend/matter fixed issue is fixed and can be retested question Further information is requested

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@Feuer-sturm
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Feuer-sturm commented Feb 1, 2025

matter 0.4.11

Description
I just tried to add under matter devices my "HmIP-SRH" sensors which is a sensor that shows that a window is open or in tilted state

Matter adapter shows an error "No device found for ID hm-rpc.0.0007DD898A409B"
For the user it is not clear if there are problems with the states of the device or if the device is not supported yet.

In this case this device is not supported yet from matter adapter

Expectation
Please show a clear notification to the user that this type of device is not yet supported in matter adapter. Think about it is helpful to link to the page of current supported devices https://github.com/ioBroker/ioBroker.matter/wiki/Supported-devices

@Feuer-sturm Feuer-sturm added the backend/matter issue is relevant for backend/matter label Feb 1, 2025
@Apollon77
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Lets retest with 0.4.12 ... should be better there already

@Apollon77 Apollon77 added the fixed issue is fixed and can be retested label Feb 1, 2025
@Feuer-sturm
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matter 0.4.13

a notification is shown to the user:

Image

From my point the error handling should be equal in the adapter. I would recommend to show this message in a popup like here #329 (comment)

Even there is the error message that the device is not supported yet the dialog is shown to add a new device. This is from my point of in this case not helpful because the user will try to add his deveice which will cause further errors or support requests.

Steps to reproduce

  • matter ui -> Geräte
  • plus icon
  • button "Gerät aus Kanal oder Gerät hinzufügen"
  • Select unsupported device

Objects from HmIP-SRH DBOsten 0007DD898A409B

hm-rpc.0.0007DD898A409B.json

@Feuer-sturm Feuer-sturm added the question Further information is requested label Feb 1, 2025
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Labels
backend/matter issue is relevant for backend/matter fixed issue is fixed and can be retested question Further information is requested
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