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Error importing itex: libsycl.so.8: undefined symbol: urBindlessImagesImportExternalMemoryExp, version LIBUR_LOADER_0.10 #84

@IvantheDugtrio

Description

@IvantheDugtrio

Followed the install guide for Arc A770 with WSL2 Ubuntu 24.04 LTS, Windows 11 driver version 32.0.101.6460_101.6259

System specs:

  • AMD Ryzen 5600X CPU

Ubuntu specifics:

  • Using mamba 1.5.12 / conda 24.11.3 for python 3.11.11 environment "spliceai"
  • Installed oneAPI 2024.2 per the guide above
  • Installed tensorflow 2.15.0 with pip
  • Sourced "/opt/intel/oneapi/setvars.sh" before testing itex with no issues
  • Also tried downgrading python to 3.10 and 3.9, which would also downgrade tensorflow but I still get the same error.

Traceback from running env_check.py:

Traceback (most recent call last):
  File "/home/idedios/miniforge3/envs/spliceai/lib/python3.11/site-packages/intel_extension_for_tensorflow/tools/python/env_check.py", line 163, in <module>
    check()
  File "/home/idedios/miniforge3/envs/spliceai/lib/python3.11/site-packages/intel_extension_for_tensorflow/tools/python/env_check.py", line 157, in check
    check_tensorflow(config, itex_version)
  File "/home/idedios/miniforge3/envs/spliceai/lib/python3.11/site-packages/intel_extension_for_tensorflow/tools/python/env_check.py", line 82, in check_tensorflow
    import tensorflow as tf
  File "/home/idedios/miniforge3/envs/spliceai/lib/python3.11/site-packages/tensorflow/__init__.py", line 455, in <module>
    _ll.load_library(_plugin_dir)
  File "/home/idedios/miniforge3/envs/spliceai/lib/python3.11/site-packages/tensorflow/python/framework/load_library.py", line 151, in load_library
    py_tf.TF_LoadLibrary(lib)
tensorflow.python.framework.errors_impl.NotFoundError: /opt/intel/oneapi/redist/lib/libsycl.so.8: undefined symbol: urBindlessImagesImportExternalMemoryExp, version LIBUR_LOADER_0.10

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