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Problem with images after restoration #4460

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scastilloml opened this issue Nov 19, 2023 · 2 comments
Open

Problem with images after restoration #4460

scastilloml opened this issue Nov 19, 2023 · 2 comments

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@scastilloml
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scastilloml commented Nov 19, 2023

Hi there.

I've just upgraded my phone. The old one is running Lineage OS 18.1 (Android 11) and the new one is running Lineage OS 20 (Android 13).

First of all, the /Conversations and /Pictures/Conversations directories was copied from the old device to the new one.

Then, I did a backup from Conversations app on the old phone and transferred the backup file to the new phone. On the new phone I imported that file and I successfully recovered all the contacts and messages in Conversations but the images does not show in chats. The files are in the same locations on the old and new phone.

I guess that the file URL for images are treated different when backing up on Android 11 than they are when restoring on Android 13

I have very long chat logs with many images that I would like to keep.

I still have the old phone with all the files on it and Conversations configured but with account disabled, if this is on any help.

Is it possible to make the images visible in chat again?

Thank you and regards.

@licaon-kter
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Is it possible to make the images visible in chat again?

Maybe... read #4397

/close as duplicate of many issues

/PS: use the proper repo in the future: https://codeberg.org/iNPUTmice/Conversations/issues ;)

@eternalbit
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eternalbit commented Feb 15, 2024

@scastilloml

On the new phone I imported that file and I successfully recovered all the contacts and messages in Conversations but the images does not show in chats. The files are in the same locations on the old and new phone.

Anyone looking for a solution to the problem that Conversations cannot read the old media files even after they've been copied to the correct new path might want to read here:

https://codeberg.org/iNPUTmice/Conversations/issues/138

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