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The external SSD my Home Assistant Green used as data disk got corrupted because the cable got a little bit loose. When trying the new factory reset introduced in HAOS 13.1, the device seemed to still initiate the usual booting sequence. The device was pingable, but observer and HA Core were down. When connected a screen, it kept showing the "Waiting for the Home Assistant CLI to be ready" line.
One log file survived the wipe I eventually did using the SD card procedure, and although the date and time don't match, the attached USB keyboard and the errors reflect the situation yesterday. On screen, there was a warning saying date and time were not reliable. The log shows the reset was not initiated:
mei 27 23:48:37 homeassistant systemd[1]: Home Assistant OS Device Wipe Service was skipped because of an unmet condition check (ConditionKernelCommandLine=haos.wipe=1).
I had HAOS 13.2 installed and followed the reset to factory settings guide. During the reset procedure, the orange led turned on solid as shown in the GIF. After that, there seemed to be no difference in behaviour between booting the HA Green with or without the reset procedure.
When booting the device without the external SSD, it went into the emergency console. This happened both with and without the reset button pressed at power on.
What operating system image do you use?
green (Home Assistant Green)
What version of Home Assistant Operating System is installed?
13.2
Did the problem occur after upgrading the Operating System?
No
Hardware details
Home Assistant Green with 250GB external SSD attached.
I got the same issue.
Home assistant green setup with data moved to an external nvme SSD through USB.
Unable to reset the device :
When nvme is attached
When nvme is not attached
With nothing plugged except network.
Through sdcard reset procedure as well.
With the nvme attached and without pushing the reset button, the device boot normaly as no reset had been done.
I finally manage to reset the device.
I think there is a bug when data is on an external storage, reset procedure do not rename hassos-data-old in hassos-data in order to have the reset working.
I had to connect with a screen + keyboard to have a shell from where i've been able to rename labelling.
I followed the how-to here : https://community.home-assistant.io/t/waiting-for-home-assistant-cli-to-be-ready/635234
in the how-to data mounting point is on /dev/sda8 but for a home assistant green, device is /dev/mmcblk0p8. Basically, i think it's the 8th partition of the disk.
Changing the label and tadaaaaaaaaaaa, reset work like a charm.
I've found as well why it's not working with sd-card : I open the device and it seems an sd-card has been inserted in the wrong face and broken a pin of the sd-card reader. box was not able to read the card. As I've a way to reset, i will not ask for a device exchange (and i'm not sure the warranty is still ongoing). I've found a procedure to reset from an usb device and playing with mount / dd and other linux command... I hope i will never fall in this very last option to recover.
Describe the issue you are experiencing
The external SSD my Home Assistant Green used as data disk got corrupted because the cable got a little bit loose. When trying the new factory reset introduced in HAOS 13.1, the device seemed to still initiate the usual booting sequence. The device was pingable, but observer and HA Core were down. When connected a screen, it kept showing the "Waiting for the Home Assistant CLI to be ready" line.
One log file survived the wipe I eventually did using the SD card procedure, and although the date and time don't match, the attached USB keyboard and the errors reflect the situation yesterday. On screen, there was a warning saying date and time were not reliable. The log shows the reset was not initiated:
mei 27 23:48:37 homeassistant systemd[1]: Home Assistant OS Device Wipe Service was skipped because of an unmet condition check (ConditionKernelCommandLine=haos.wipe=1).
I had HAOS 13.2 installed and followed the reset to factory settings guide. During the reset procedure, the orange led turned on solid as shown in the GIF. After that, there seemed to be no difference in behaviour between booting the HA Green with or without the reset procedure.
When booting the device without the external SSD, it went into the emergency console. This happened both with and without the reset button pressed at power on.
What operating system image do you use?
green (Home Assistant Green)
What version of Home Assistant Operating System is installed?
13.2
Did the problem occur after upgrading the Operating System?
No
Hardware details
Home Assistant Green with 250GB external SSD attached.
The Fan-X usb dongle (for controlling ventilation) was also attached during use: https://github.com/Marcelh1/fanx/wiki
Steps to reproduce the issue
Anything in the Supervisor logs that might be useful for us?
Anything in the Host logs that might be useful for us?
System information
No response
Additional information
No response
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