cm_dnc.agi

#!/usr/bin/perl
#
# cm_dnc.agi version 2.6
# 
# Designed to work with Cell Menus to allow setting of a number as DNC or NI
# This script is meant as a replacecment for the agi-VDADinbound_NI_DNC_CIDlookup.agi
# script. It is designed to work easily in the Call Menu framework, it plays no
# audio itself, and it has more options.
#
# Flag Options:
# 1- run as DNC status or NI status (Default=NI)
# 2- default to insert into the vicidial_dnc table for DNC selections (Default=YES)
# 3- campaign to take dnc settings from(overrides option 2)
# 4- call menu option to send the call to after executing (Default=B)
# 5- if option 3 is used, search for lead in campaign lists or whole system(CAMP or SYS) (Default=SYS)
#
# example of what to put in the AGI entry for a Call Menu AGI route:
# cm_dnc.agi,DNC---YES---TESTCAMP---B---CAMP
#
# Copyright (C) 2013  Matt Florell <vicidial@gmail.com>    LICENSE: AGPLv2
#
# changes:
# 121109-1623 - First draft
# 130108-1817 - Changes for Asterisk 1.8 compatibility
#

$script = 'cm_dnc.agi';

($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
$year = ($year + 1900);
$mon++;
if ($mon < 10) {$mon = "0$mon";}
if ($mday < 10) {$mday = "0$mday";}
if ($hour < 10) {$hour = "0$hour";}
if ($min < 10) {$min = "0$min";}
if ($sec < 10) {$sec = "0$sec";}

$now_date_epoch = time();
$now_date = "$year-$mon-$mday $hour:$min:$sec";
$start_time=$now_date;
$CIDdate = "$mon$mday$hour$min$sec";
$tsSQLdate = "$year$mon$mday$hour$min$sec";
$SQLdate = "$year-$mon-$mday $hour:$min:$sec";
$SQLdateBEGIN = $SQLdate;

# default path to astguiclient configuration file:
$PATHconf =		'/etc/astguiclient.conf';

open(conf, "$PATHconf") || die "can't open $PATHconf: $!\n";
@conf = <conf>;
close(conf);
$i=0;
foreach(@conf)
	{
	$line = $conf[$i];
	$line =~ s/ |>|\n|\r|\t|\#.*|;.*//gi;
	if ( ($line =~ /^PATHhome/) && ($CLIhome < 1) )
		{$PATHhome = $line;   $PATHhome =~ s/.*=//gi;}
	if ( ($line =~ /^PATHlogs/) && ($CLIlogs < 1) )
		{$PATHlogs = $line;   $PATHlogs =~ s/.*=//gi;}
	if ( ($line =~ /^PATHagi/) && ($CLIagi < 1) )
		{$PATHagi = $line;   $PATHagi =~ s/.*=//gi;}
	if ( ($line =~ /^PATHweb/) && ($CLIweb < 1) )
		{$PATHweb = $line;   $PATHweb =~ s/.*=//gi;}
	if ( ($line =~ /^PATHsounds/) && ($CLIsounds < 1) )
		{$PATHsounds = $line;   $PATHsounds =~ s/.*=//gi;}
	if ( ($line =~ /^PATHmonitor/) && ($CLImonitor < 1) )
		{$PATHmonitor = $line;   $PATHmonitor =~ s/.*=//gi;}
	if ( ($line =~ /^VARserver_ip/) && ($CLIserver_ip < 1) )
		{$VARserver_ip = $line;   $VARserver_ip =~ s/.*=//gi;}
	if ( ($line =~ /^VARDB_server/) && ($CLIDB_server < 1) )
		{$VARDB_server = $line;   $VARDB_server =~ s/.*=//gi;}
	if ( ($line =~ /^VARDB_database/) && ($CLIDB_database < 1) )
		{$VARDB_database = $line;   $VARDB_database =~ s/.*=//gi;}
	if ( ($line =~ /^VARDB_user/) && ($CLIDB_user < 1) )
		{$VARDB_user = $line;   $VARDB_user =~ s/.*=//gi;}
	if ( ($line =~ /^VARDB_pass/) && ($CLIDB_pass < 1) )
		{$VARDB_pass = $line;   $VARDB_pass =~ s/.*=//gi;}
	if ( ($line =~ /^VARDB_port/) && ($CLIDB_port < 1) )
		{$VARDB_port = $line;   $VARDB_port =~ s/.*=//gi;}
	$i++;
	}

if (!$VARDB_port) {$VARDB_port='3306';}
if (!$AGILOGfile) {$AGILOGfile = "$PATHlogs/agiout.$year-$mon-$mday";}

use DBI;
use Asterisk::AGI;
$AGI = new Asterisk::AGI;

$dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass")
    or die "Couldn't connect to database: " . DBI->errstr;

### Grab Server values from the database
$stmtA = "SELECT agi_output FROM servers where server_ip = '$VARserver_ip';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$rec_count=0;
while ($sthArows > $rec_count)
	{
	$AGILOG = '0';
	@aryA = $sthA->fetchrow_array;
	$DBagi_output =	$aryA[0];
	if ($DBagi_output =~ /STDERR/)	{$AGILOG = '1';}
	if ($DBagi_output =~ /FILE/)	{$AGILOG = '2';}
	if ($DBagi_output =~ /BOTH/)	{$AGILOG = '3';}
	$rec_count++;
	}
$sthA->finish();


### begin parsing run-time options ###
if (length($ARGV[0])>1)
	{
	if ($AGILOG) {$agi_string = "Perl Environment Dump:";   &agi_output;}
	$i=0;
	while ($#ARGV >= $i)
		{
		$args = "$args $ARGV[$i]";
		if ($AGILOG) {$agi_string = "$i|$ARGV[$i]";   &agi_output;}
		$i++;
		}
	
	### list of command-line array arguments:
	@ARGV_vars = split(/---/, $ARGV[0]);

	$new_status = 	$ARGV_vars[0];
	$dnc_default = 	$ARGV_vars[1];
	$campaign_id = 	$ARGV_vars[2];
	$next_step = 	$ARGV_vars[3];
	$camp_sys = 	$ARGV_vars[4];
	}

if (length($new_status) < 1)
	{$new_status = 'NI';}
if (length($dnc_default) < 2)
	{$dnc_default = 'YES';}
if (length($next_step) < 1)
	{$next_step = 'B';}
if (length($camp_sys) < 2)
	{$camp_sys = 'SYS';}

$|=1;
while(<STDIN>) 
	{
	chomp;
	last unless length($_);
	if ($AGILOG)
		{
		if (/^agi_(\w+)\:\s+(.*)$/)
			{
			$AGI{$1} = $2;
			}
		}

	if (/^agi_context\:\s+(.*)$/)		{$context = $1;}
	if (/^agi_uniqueid\:\s+(.*)$/)		{$unique_id = $1; $uniqueid = $unique_id;}
	if (/^agi_channel\:\s+(.*)$/)		{$channel = $1;}
	if (/^agi_extension\:\s+(.*)$/)		{$extension = $1;}
	if (/^agi_type\:\s+(.*)$/)			{$type = $1;}
	if (/^agi_callerid\:\s+(.*)$/)		{$callerid = $1;}
	if (/^agi_calleridname\:\s+(.*)$/)	{$calleridname = $1;}

	if ( ($callerid =~ /\".*\"/) && ( (!$calleridname) or ($calleridname =~ /unknown/) ) )
		{
		$calleridname = $callerid;
		$calleridname =~ s/\<\d\d\d\d\d\d\d\d\d\d\>//gi;
		$calleridname =~ s/\"|\" //gi;
		}

	$callerid =~ s/\D//gi;
	$calleridname =~ s/unknown//gi;
	if ( (!$callerid) or ($callerid =~ /unknown/) )
		{$callerid = $calleridname;}

	if (length($callerid)>0) {$phone_number = $callerid;}
	   else {$phone_number = '';}
	if (length($calleridname)>0) {$VLcomments = $calleridname;}
	   else {$VLcomments = '';}
	if (length($callerid)<10) {$callerid = $parked_by;}
	if (length($pin)>0) {$callerid = $pin;}
	}

foreach $i (sort keys %AGI) 
	{
	if ($AGILOG) {$agi_string = " -- $i = $AGI{$i}";   &agi_output;}
	}

if ($AGILOG) {$agi_string = "AGI Variables: |$unique_id|$channel|$extension|$type|$callerid|";   &agi_output;}


# if campaign is used and selected for search, find the lists in the campaign
$listSQL='';
if ( (length($campaign_id) > 0) && ($camp_sys =~ /CAMP/) )
	{
	$cbc=0;
	$SlistsSQL='';
	$stmtA = "SELECT list_id FROM vicidial_lists where campaign_id='$campaign_id' limit 1000;";
	$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
	$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
	$sthArows=$sthA->rows;
	if ($AGILOG) {$agi_string = "$sthArows|$stmtA|";   &agi_output;}
	while ($sthArows > $cbc)
		{
		@aryA = $sthA->fetchrow_array;	
		$SlistsSQL	.= "'$aryA[0]',";
		$cbc++;
		}
	$sthA->finish();
	chop($SlistsSQL);

	if (length($SlistsSQL)<3)
		{$SlistsSQL = "''";}
	if (length($SlistsSQL)>1)
		{$listSQL = "and list_id IN($SlistsSQL)";}
	}


### Gather the lead IDs of the leads with this phone number ###
$stmtA= "SELECT lead_id from vicidial_list where phone_number='$phone_number' $listSQL;";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
	if ($AGILOG) {$agi_string = "$sthArows|$stmtA|";   &agi_output;}
$g=0;
$SleadsSQL='';
while ($sthArows > $g)
	{
	@aryA = $sthA->fetchrow_array;
	$SleadsSQL	.= "'$aryA[0]',";
	$g++;
	}
$sthA->finish();
chop($SleadsSQL);


### process for NI path
if ($new_status =~ /NI/)	# set the phone_number to NI
	{
	if ($g > 0)
		{
		### update all records for the phone_number in vicidial_list to NI (Not Interested)
		$stmtA = "UPDATE vicidial_list SET status='NI' where lead_id IN($SleadsSQL);";
		$affected_rows = $dbhA->do($stmtA);
			if ($AGILOG) {$agi_string = "$affected_rows|$stmtA|";   &agi_output;}
		}
	}

### process for DNC path
if ($new_status =~ /DNC/)	# set the phone_number to DNC
	{
	if ($g > 0)
		{
		### update all records for the phone_number in vicidial_list to NI (Not Interested)
		$stmtA = "UPDATE vicidial_list SET status='DNC' where lead_id IN($SleadsSQL);";
		$affected_rows = $dbhA->do($stmtA);
			if ($AGILOG) {$agi_string = "$affected_rows|$stmtA|";   &agi_output;}
		}

	if (length($campaign_id)>1) 
		{
		### Grab DNC settings from campaign
		$stmtA = "SELECT use_internal_dnc,use_campaign_dnc FROM vicidial_campaigns where campaign_id = '$campaign_id';";
		$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
		$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
		$sthArows=$sthA->rows;
		@aryA = $sthA->fetchrow_array;
		$use_internal_dnc =	$aryA[0];
		$use_campaign_dnc =	$aryA[1];
		$sthA->finish();

		if ( ($use_internal_dnc =~ /Y|AREACODE/) && ($dnc_default =~ /YES/) )
			{
			### add the number to the vicidial_dnc table
			$stmtA = "INSERT IGNORE INTO vicidial_dnc SET phone_number='$phone_number';";
			$affected_rows = $dbhA->do($stmtA);
				if ($AGILOG) {$agi_string = "$affected_rows|$stmtA|";   &agi_output;}
			}
		if ($use_campaign_dnc =~ /Y|AREACODE/)
			{
			### add the number to the vicidial_campaign_dnc table
			$stmtA = "INSERT IGNORE INTO vicidial_campaign_dnc SET phone_number='$phone_number',campaign_id='$campaign_id';";
			$affected_rows = $dbhA->do($stmtA);
				if ($AGILOG) {$agi_string = "$affected_rows|$stmtA|";   &agi_output;}
			}
		}
	else
		{
		if ($dnc_default =~ /YES/) 
			{
			### add the number to the vicidial_dnc table
			$stmtA = "INSERT INTO vicidial_dnc SET phone_number='$phone_number';";
			$affected_rows = $dbhA->do($stmtA);
				if ($AGILOG) {$agi_string = "$affected_rows|$stmtA|";   &agi_output;}
			}
		}
	}
$dbhA->disconnect();

if ($AGILOG) {$agi_string = "exiting the cm_dnc app, transferring call to $next_step:$context   |$phone_number|";   &agi_output;}
print "SET CONTEXT $context\n";
	$result = <STDIN>;
	checkresult($result);
print "SET EXTENSION $next_step\n";
	$result = <STDIN>;
	checkresult($result);
print "SET PRIORITY 1\n";
	$result = <STDIN>;
	checkresult($result);

exit;



sub agi_output
{
if ($AGILOG >=2)
	{
	### open the log file for writing ###
	open(Lout, ">>$AGILOGfile")
			|| die "Can't open $AGILOGfile: $!\n";
	print Lout "$now_date|$script|$agi_string\n";
	close(Lout);
	}
	### send to STDERR writing ###
if ( ($AGILOG == '1') || ($AGILOG == '3') )
	{print STDERR "$now_date|$script|$agi_string\n";}
$agi_string='';
}


sub checkresult 
	{
	my ($res) = @_;
	my $retval;
	$tests++;
	chomp $res;
	if ($res =~ /^200/) 
		{
		$res =~ /result=(-?\d+)/;
		if (!length($1)) 
			{
		#	print STDERR "FAIL ($res)\n";
			$fail++;
			} 
		else 
			{
		#	print STDERR "PASS ($1)\n";
			$pass++;
			}
		} 
	else 
		{
	#	print STDERR "FAIL (unexpected result '$res')\n";
		$fail++;
		}
	}