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agi-VDAD_pin_IVR.agi
executable file
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agi-VDAD_pin_IVR.agi
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#!/usr/bin/perl
#
# agi-VDAD_pin_IVR.agi version 2.0.5 *DBI-version*
#
# At the end of a call, the agent transfers customer to this script
#
# This script plays a beep then plays the first portion of the message
# then logs the portion as listened to in the vicidial_list_pins table
# then plays second portion and hangs up.
#
# IN THE CAMPAIGN OR IN-GROUP NUMBER PRESET FIELD:
# AXFER83209
#
# ON THE SERVER ORIGINATING THE CALL:
#;outbound IVR play VICIDIAL calls:
#exten => _983209.,1,AGI(call_log.agi,${EXTEN})
#exten => _983209.,2,Dial(${TRUNKY}/${EXTEN:1},60)
#exten => _983209.,3,Hangup
#
# ON THE SERVER THAT HAS THIS SCRIPT:
#;inbound IVR play VICIDIAL calls:
#exten => _83209.,1,Answer
#exten => _83209.,2,AGI(agi-VDAD_pin_IVR.agi,${EXTEN})
#exten => _83209.,3,Hangup
#
# Copyright (C) 2008 Matt Florell <[email protected]> LICENSE: AGPLv2
#
# changes:
# 60802-1304 - first build
# 60817-1113 - added output options check from database
#
$script = 'agi-VDAD_pin_IVR.agi';
$first_audio_file = '85100003';
$second_audio_file = '85100004';
$goodbye_audio_file = 'US_reminder_goodbye';
#$first_audio_file = 'US_reminder_message';
#$second_audio_file = 'US_reminder_options';
#$goodbye_audio_file = 'US_reminder_goodbye';
### set defaults for testing
$referring_extension = '83209';
$phone_number = '9999999999';
$lead_id = '999999999';
$campaign_id = 'TESTCAMP';
$product_code = 'ABC';
$user = '1234';
$pin = '0';
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
$year = ($year + 1900);
$mon++;
if ($mon < 10) {$mon = "0$mon";}
if ($mday < 10) {$mday = "0$mday";}
if ($hour < 10) {$hour = "0$hour";}
if ($min < 10) {$min = "0$min";}
if ($sec < 10) {$sec = "0$sec";}
$SQLdate = "$year-$mon-$mday $hour:$min:$sec";
# default path to astguiclient configuration file:
$PATHconf = '/etc/astguiclient.conf';
open(conf, "$PATHconf") || die "can't open $PATHconf: $!\n";
@conf = <conf>;
close(conf);
$i=0;
foreach(@conf)
{
$line = $conf[$i];
$line =~ s/ |>|\n|\r|\t|\#.*|;.*//gi;
if ( ($line =~ /^PATHhome/) && ($CLIhome < 1) )
{$PATHhome = $line; $PATHhome =~ s/.*=//gi;}
if ( ($line =~ /^PATHlogs/) && ($CLIlogs < 1) )
{$PATHlogs = $line; $PATHlogs =~ s/.*=//gi;}
if ( ($line =~ /^PATHagi/) && ($CLIagi < 1) )
{$PATHagi = $line; $PATHagi =~ s/.*=//gi;}
if ( ($line =~ /^PATHweb/) && ($CLIweb < 1) )
{$PATHweb = $line; $PATHweb =~ s/.*=//gi;}
if ( ($line =~ /^PATHsounds/) && ($CLIsounds < 1) )
{$PATHsounds = $line; $PATHsounds =~ s/.*=//gi;}
if ( ($line =~ /^PATHmonitor/) && ($CLImonitor < 1) )
{$PATHmonitor = $line; $PATHmonitor =~ s/.*=//gi;}
if ( ($line =~ /^VARserver_ip/) && ($CLIserver_ip < 1) )
{$VARserver_ip = $line; $VARserver_ip =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_server/) && ($CLIDB_server < 1) )
{$VARDB_server = $line; $VARDB_server =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_database/) && ($CLIDB_database < 1) )
{$VARDB_database = $line; $VARDB_database =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_user/) && ($CLIDB_user < 1) )
{$VARDB_user = $line; $VARDB_user =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_pass/) && ($CLIDB_pass < 1) )
{$VARDB_pass = $line; $VARDB_pass =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_port/) && ($CLIDB_port < 1) )
{$VARDB_port = $line; $VARDB_port =~ s/.*=//gi;}
$i++;
}
if (!$VARDB_port) {$VARDB_port='3306';}
if (!$AGILOGfile) {$AGILOGfile = "$PATHlogs/agiout.$year-$mon-$mday";}
use DBI;
use Asterisk::AGI;
$AGI = new Asterisk::AGI;
$dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass")
or die "Couldn't connect to database: " . DBI->errstr;
### Grab Server values from the database
$stmtA = "SELECT agi_output FROM servers where server_ip = '$VARserver_ip';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$rec_count=0;
while ($sthArows > $rec_count)
{
$AGILOG = '0';
@aryA = $sthA->fetchrow_array;
$DBagi_output = "$aryA[0]";
if ($DBagi_output =~ /STDERR/) {$AGILOG = '1';}
if ($DBagi_output =~ /FILE/) {$AGILOG = '2';}
if ($DBagi_output =~ /BOTH/) {$AGILOG = '3';}
$rec_count++;
}
$sthA->finish();
### begin parsing run-time options ###
if (length($ARGV[0])>1)
{
if ($AGILOG) {$agi_string = "Perl Environment Dump:"; &agi_output;}
$i=0;
while ($#ARGV >= $i)
{
$args = "$args $ARGV[$i]";
if ($AGILOG) {$agi_string = "$i|$ARGV[$i]"; &agi_output;}
$i++;
}
if ($args =~ /--help/i)
{
print "allowed run time options:\n [-q] = quiet\n [-t] = test\n [-debug] = verbose debug messages\n\n";
}
else
{
if ($args =~ /-V/i)
{
$V=1;
}
if ($args =~ /-debug/i)
{
$DG=1;
}
if ($args =~ /-q/i)
{
$q=1;
$Q=1;
}
if ($args =~ /-t/i)
{
$TEST=1;
$T=1;
}
}
}
$|=1;
while(<STDIN>) {
chomp;
last unless length($_);
if ($AGILOG)
{
if (/^agi_(\w+)\:\s+(.*)$/)
{
$AGI{$1} = $2;
}
}
if (/^agi_extension\:\s+(.*)$/) {$extension = $1;}
### allow for internal transfer data string "83009*3125551212*10000123*TESTCAMP*ABC*1234*"
if ($extension =~ /^8320\d\*/)
{
@EXT_vars = split(/\*/, $extension);
$referring_extension = $EXT_vars[0]; # initial extension sent
$phone_number = $EXT_vars[1]; # phone number
$lead_id = $EXT_vars[2]; # lead_id in vicidial_list
$campaign_id = $EXT_vars[3]; # campaign id
$product_code = $EXT_vars[4]; # product code
$user = $EXT_vars[5]; # vicidial_user that sent the call here
}
}
if ($AGILOG) {$agi_string = "INBOUND IVR PLAY CALL VDCL STARTED"; &agi_output;}
$AGI->stream_file('beep');
sleep(1);
$AGI->stream_file("$first_audio_file");
### insert a record into the vicidial_list_pins table
$stmtA = "INSERT INTO vicidial_list_pins (entry_time,phone_number,lead_id,campaign_id,product_code,user,digits) values('$SQLdate','$phone_number','$lead_id','$campaign_id','$product_code','$user','IVR');";
$affected_rows = $dbhA->do($stmtA);
$insert_pin_id = $dbhA->{'mysql_insertid'};
if ($AGILOG) {$agi_string = "|$stmtA|$insert_pin_id|$affected_rows|"; &agi_output;}
$dbhA->disconnect();
$AGI->stream_file("$second_audio_file");
sleep(1);
$AGI->stream_file("$goodbye_audio_file");
exit;
sub agi_output
{
if ($AGILOG >=2)
{
### open the log file for writing ###
open(Lout, ">>$AGILOGfile")
|| die "Can't open $AGILOGfile: $!\n";
print Lout "$now_date|$script|$agi_string\n";
close(Lout);
}
### send to STDERR writing ###
if ( ($AGILOG == '1') || ($AGILOG == '3') )
{print STDERR "$now_date|$script|$agi_string\n";}
$agi_string='';
}