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agi-VDAD_ALL_outbound_back.agi
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agi-VDAD_ALL_outbound_back.agi
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#!/usr/bin/perl
#
# agi-VDAD_ALL_outbound.agi version 2.6
#
# runs when an outbound call is answered. This script will
# send the calls out to the agents that are logged in.
# ## THIS SCRIPT CONSOLIDATES EIGHT SEPARATE VDAD outbound transfer SCRIPTS ##
#
#
# You need to put lines similar to those below in your extensions.conf file:
# ; Below are the parameters needed for the script to be run properly
# ; 1. the method of call handling for the script:
# ; - NORMAL - <default> Standard outbound routing to agent
# ; - TEST - For performance testing only
# ; - BROADCAST - For no-agent broadcast dialing
# ; - SURVEY - For survery question then on to agent
# ; - SURVEYCAMP - For survery question using campaign settings
# ; - SURVEYCAMPCEP - Survery question, campaign settings, cepstral name
# ; - REMINDER - Reminder campaign
# ; - REMINDX - Reminder with transfer to agent
# ; 2. the method of searching for an available agent:
# ; - LB - <default> Load Balance total system
# ; - LO - Load Balance Overflow only (priority to home server)
# ; - SO - Home server only
# ; 3. the sound file to play when doing a SURVEY, REMINDER, REMINDX campaign
# ; 4. the acceptible dtmf digits for a SURVEY
# ; 5. the out-opt digit for a SURVEY (must be in the digit map)
# ; 6. the sound file to play for a SURVEY when transfering to an agent
# ; 7. the sound file to play for a SURVEY when DNCing the call
# ; 8. OPTIN or OPTOUT: if OPTIN call is only sent to agent with button press
# ; if OPTOUT call is sent to agent if no button press at all
# ; 9. the status that is use for a SURVEY when someone opts out
# ; if the status is DNC it will also add them to the internal dnc table
#
# ;outbound VICIDIAL calls:
#exten => 8368,1,AGI(agi://127.0.0.1:4577/call_log)
#exten => 8368,2,AGI(agi-VDAD_ALL_outbound.agi,NORMAL-----LB)
#exten => 8368,3,AGI(agi-VDAD_ALL_outbound.agi,NORMAL-----LB)
#exten => 8368,4,AGI(agi-VDAD_ALL_outbound.agi,NORMAL-----LB)
#exten => 8368,5,Hangup
#
# ;outbound VICIDIAL SURVEY calls:
#exten => 8366,1,AGI(agi://127.0.0.1:4577/call_log)
#exten => 8366,2,AGI(agi-VDAD_ALL_outbound.agi,SURVEY-----LB-----US_pol_survey_hello-----1238-----8-----US_pol_survey_transfer-----US_thanks_no_contact-----OPTOUT-----DNC)
#exten => 8366,3,AGI(agi-VDAD_ALL_outbound.agi,SURVEY-----LB-----US_pol_survey_hello-----1238-----8-----US_pol_survey_transfer-----US_thanks_no_contact-----OPTOUT-----DNC)
#exten => 8366,4,AGI(agi-VDAD_ALL_outbound.agi,SURVEY-----LB-----US_pol_survey_hello-----1238-----8-----US_pol_survey_transfer-----US_thanks_no_contact-----OPTOUT-----DNC)
#exten => 8366,5,Hangup
#
# Copyright (C) 2013 Matt Florell <[email protected]> LICENSE: AGPLv2
#
# changes:
# 80218-2027 - First Build
# 80302-0232 - Added drop_action and transfer to in-group
# 80430-1144 - Added term_reason to vicidial_log, QUEUETIMEOUT
# 80520-0059 - Added SURVEY ability and digit maps
# 80527-2329 - Added SURVEYCAMP ability to pull settings from database
# 80831-0353 - Added logging of alt_dial field
# 80909-0603 - Added campaign-specific dnc option for outbound survey
# 81020-0235 - Fixed Drop hangup bug and other small bugs
# 81104-0255 - Changed code to alter callerIDnumber for remote agents to the number of the caller
# 81105-0424 - Added MySQL error logging
# 90202-0505 - Added CPD AMD detection and routing options
# 90214-0831 - Added CPD Fax detection option
# 90410-1645 - Added SURVEYCAMPCEP call handling method and cleaned up formatting
# 90628-1138 - Added more variable options for Cepstral TTS generation
# 90630-2250 - Added more Sangoma CDP statuses
# 90702-2240 - Added option to send to remote agent as phone*vendor_id
# 90721-1137 - Added rank and owner as vicidial_list fields
# 90808-0307 - Added longest_wait_time as agent routing option
# 90827-1535 - Added proper logging of list_id in vicidial_log table
# 90924-1605 - Added drop_inbound_group_override list_id option
# 91112-1101 - Changed ENTERQUEUE to CALLOUTBOUND in QM logging for outbound calls
# 91230-1159 - Change to callee callerID when sending the call to VMAIL
# 100205-1024 - Fixed CPD send to message
# 100319-0610 - Added extension group remote agent feature
# 100414-2156 - Added extension_appended_cidname option
# 100424-1341 - Added extended logging
# 100623-1310 - Added queue_priority to queue processing
# 100727-1653 - Fixes for queue priority feature
# 100903-0041 - Changed lead_id max length to 10 digits
# 101207-0713 - Added fix for rare VDAC-entry-missing issue
# 110213-0008 - Added scheduled callbacks custom statuses compatibility
# 110224-1733 - Added compatibility with QM phone environment logging
# 110303-2316 - Added condition that would not allow calls to be sent to agent with ringing inbound call
# 110324-2326 - Added recording of remote agent calls, per in-group and campaign recording settings
# 110325-1410 - Added user recording override settings checking for remote agent recording
# 110525-1530 - Added AUDIO and CALLMENU drop options
# 110528-2326 - Added CALLMENU survey method
# 110626-2342 - Added queuemetrics_pe_phone_append
# 110723-2330 - Set CID to customer phone number and caller code when transferring to CALLMENU
# 110812-1514 - Added static tts file parsing and replacement
# 110829-2324 - Added survey_recording option
# 110926-1929 - Small fixes
# 111201-1751 - Added grade-random next-agent-call option
# 111219-2256 - Added max stats updating
# 120430-2214 - Converted call to Monitor app to be asterisk 1.8 compatible
# 120430-2218 - For AGI commands not made through the AGI object added a read from STDIN before calling checkresult
# 120529-2112 - Added safe_harbor_audio_field campaign option
# 120621-0726 - Changed survey opt-in non-agent qm logging to log connection to VDAD agent
# 121009-1458 - Changed survey method HANGUP to not wait for digits, added LRERR Local channel logging
# 121120-0922 - Added QM socket-send functionality
# 121125-0035 - Added Other Campaign DNC option
# 130108-1806 - Changes for Asterisk 1.8 compatibility
# 130124-1853 - Issue #637 fix <karlb>
# 130210-1013 - Added options for CALLMENU|INGROUP cpd_amd_actions
# 130425-0049 - Added survey_wait_sec option and pre-process time logging
# 130425-0657 - Added survey_no_response option to drop to campaign drop action
#
$script = 'agi-VDAD_ALL_outbound.agi';
$AGILOG = '0';
$mel=1; # Mysql Error Log enabled = 1
$mysql_log_count=108;
$one_mysql_log=0;
use Time::HiRes ('gettimeofday','usleep','sleep'); # necessary to have perl sleep command of less than one second
($START_s_hires, $START_usec) = gettimeofday();
$DROP_TIME = 9; ### default number of seconds to wait until you drop a waiting call
$at='@';
$US='_';
$wav='.wav';
# get date/time
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
$year = ($year + 1900);
$Tyear = ($year - 2000);
$mon++;
if ($mon < 10) {$mon = "0$mon";}
if ($mday < 10) {$mday = "0$mday";}
if ($hour < 10) {$hour = "0$hour";}
if ($min < 10) {$min = "0$min";}
if ($sec < 10) {$sec = "0$sec";}
$now_date_epoch = time();
$now_date = "$year-$mon-$mday $hour:$min:$sec";
$CLInow_date = "$year-$mon-$mday\\ $hour:$min:$sec";
$start_time_epoch = $now_date_epoch;
$start_time=$now_date;
$YMD = "$year-$mon-$mday";
$CIDdate = "$mon$mday$hour$min$sec";
$tsSQLdate = "$year$mon$mday$hour$min$sec";
$filedate = "$US$year-$mon-$mday$US$hour$min$sec";
$recdate = "$year$mon$mday-$hour$min$sec";
$tinydate = "$Tyear$mon$mday$hour$min$sec";
$SQLdate = "$year-$mon-$mday $hour:$min:$sec";
$SQLdateBEGIN = $SQLdate;
$BDtarget = ($now_date_epoch - 5);
($Bsec,$Bmin,$Bhour,$Bmday,$Bmon,$Byear,$Bwday,$Byday,$Bisdst) = localtime($BDtarget);
$Byear = ($Byear + 1900);
$Bmon++;
if ($Bmon < 10) {$Bmon = "0$Bmon";}
if ($Bmday < 10) {$Bmday = "0$Bmday";}
if ($Bhour < 10) {$Bhour = "0$Bhour";}
if ($Bmin < 10) {$Bmin = "0$Bmin";}
if ($Bsec < 10) {$Bsec = "0$Bsec";}
$BDtsSQLdate = "$Byear$Bmon$Bmday$Bhour$Bmin$Bsec";
$FDtarget = ($now_date_epoch + 120);
($Fsec,$Fmin,$Fhour,$Fmday,$Fmon,$Fyear,$Fwday,$Fyday,$Fisdst) = localtime($FDtarget);
$Fyear = ($Fyear + 1900);
$Fmon++;
if ($Fmon < 10) {$Fmon = "0$Fmon";}
if ($Fmday < 10) {$Fmday = "0$Fmday";}
if ($Fhour < 10) {$Fhour = "0$Fhour";}
if ($Fmin < 10) {$Fmin = "0$Fmin";}
if ($Fsec < 10) {$Fsec = "0$Fsec";}
$FDtsSQLdate = "$Fyear$Fmon$Fmday$Fhour$Fmin$Fsec";
# default path to astguiclient configuration file:
$PATHconf = '/etc/astguiclient.conf';
open(conf, "$PATHconf") || die "can't open $PATHconf: $!\n";
@conf = <conf>;
close(conf);
$i=0;
foreach(@conf)
{
$line = $conf[$i];
$line =~ s/ |>|\n|\r|\t|\#.*|;.*//gi;
if ( ($line =~ /^PATHhome/) && ($CLIhome < 1) )
{$PATHhome = $line; $PATHhome =~ s/.*=//gi;}
if ( ($line =~ /^PATHlogs/) && ($CLIlogs < 1) )
{$PATHlogs = $line; $PATHlogs =~ s/.*=//gi;}
if ( ($line =~ /^PATHagi/) && ($CLIagi < 1) )
{$PATHagi = $line; $PATHagi =~ s/.*=//gi;}
if ( ($line =~ /^PATHweb/) && ($CLIweb < 1) )
{$PATHweb = $line; $PATHweb =~ s/.*=//gi;}
if ( ($line =~ /^PATHsounds/) && ($CLIsounds < 1) )
{$PATHsounds = $line; $PATHsounds =~ s/.*=//gi;}
if ( ($line =~ /^PATHmonitor/) && ($CLImonitor < 1) )
{$PATHmonitor = $line; $PATHmonitor =~ s/.*=//gi;}
if ( ($line =~ /^VARserver_ip/) && ($CLIserver_ip < 1) )
{$VARserver_ip = $line; $VARserver_ip =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_server/) && ($CLIDB_server < 1) )
{$VARDB_server = $line; $VARDB_server =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_database/) && ($CLIDB_database < 1) )
{$VARDB_database = $line; $VARDB_database =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_user/) && ($CLIDB_user < 1) )
{$VARDB_user = $line; $VARDB_user =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_pass/) && ($CLIDB_pass < 1) )
{$VARDB_pass = $line; $VARDB_pass =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_port/) && ($CLIDB_port < 1) )
{$VARDB_port = $line; $VARDB_port =~ s/.*=//gi;}
$i++;
}
if (!$VARDB_port) {$VARDB_port='3306';}
if (!$AGILOGfile) {$AGILOGfile = "$PATHlogs/agiout.$year-$mon-$mday";}
if (!$PRSLOGfile) {$PRSLOGfile = "$PATHlogs/prsout.$year-$mon-$mday";}
if (!$PRSTESTfile) {$PRSTESTfile = "$PATHlogs/prstest.$year-$mon-$mday";}
if (!$ERRLOGfile) {$ERRLOGfile = "$PATHlogs/MySQLerror.$year-$mon-$mday";}
if (!$CEPLOGfile) {$CEPLOGfile = "$PATHlogs/Cepstral.$year-$mon-$mday";}
use DBI;
use Asterisk::AGI;
$AGI = new Asterisk::AGI;
$dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass")
or die "Couldn't connect to database: " . DBI->errstr;
### Grab Server values from the database
$stmtA = "SELECT voicemail_dump_exten,ext_context,answer_transfer_agent,local_gmt,asterisk_version,max_vicidial_trunks,agi_output FROM servers where server_ip = '$VARserver_ip';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$dbhP=$dbhA; $mysql_count='01001'; $MEL_aff_rows=$sthArows; &mysql_error_logging;
$rec_count=0;
while ($sthArows > $rec_count)
{
@aryA = $sthA->fetchrow_array;
$DBvoicemail_dump_exten = $aryA[0];
$DBext_context = $aryA[1];
$DBanswer_transfer_agent = $aryA[2];
$DBSERVER_GMT = $aryA[3];
$asterisk_version = $aryA[4];
$DBmax_vicidial_trunks = $aryA[5];
$DBagi_output = $aryA[6];
if ($DBvoicemail_dump_exten) {$voicemail_dump_exten = $DBvoicemail_dump_exten;}
if ($DBext_context) {$ext_context = $DBext_context;}
if ($DBanswer_transfer_agent) {$answer_transfer_agent = $DBanswer_transfer_agent;}
if ($DBSERVER_GMT) {$SERVER_GMT = $DBSERVER_GMT;}
if ($asterisk_version) {$AST_ver = $asterisk_version;}
if ($DBmax_vicidial_trunks) {$max_vicidial_trunks = $DBmax_vicidial_trunks;}
if ($DBagi_output =~ /STDERR/) {$AGILOG = '1';}
if ($DBagi_output =~ /FILE/) {$AGILOG = '2';}
if ($DBagi_output =~ /BOTH/) {$AGILOG = '3';}
$rec_count++;
}
$sthA->finish();
### begin parsing run-time options ###
if (length($ARGV[0])>1)
{
if ($AGILOG)
{$agi_string = "Perl Environment Dump:"; &agi_output;}
$i=0;
while ($#ARGV >= $i)
{
$args = "$args $ARGV[$i]";
if ($AGILOG) {$agi_string = "$i|$ARGV[$i]"; &agi_output;}
$i++;
}
### list of command-line array arguments:
@ARGV_vars = split(/-----/, $ARGV[0]);
$call_handle_method = $ARGV_vars[0];
$agent_search_method = $ARGV_vars[1];
$survey_first_audio_file = $ARGV_vars[2];
$survey_dtmf_digits = $ARGV_vars[3];
$survey_ni_digit = $ARGV_vars[4];
$survey_opt_in_audio_file = $ARGV_vars[5];
$survey_ni_audio_file = $ARGV_vars[6];
$survey_no_response_action =$ARGV_vars[7];
$survey_ni_status = $ARGV_vars[8];
}
if ($call_handle_method !~ /NORMAL|TEST|BROADCAST|SURVEY|REMIND/)
{$call_handle_method='NORMAL';}
if ($agent_search_method !~ /LB|LO|SO/)
{$agent_search_method='LB';}
if ($call_handle_method =~ /BROADCAST|SURVEY|REMIND/)
{$vdlog_status='PU';}
else
{$vdlog_status='QUEUE';}
$|=1;
while(<STDIN>)
{
chomp;
last unless length($_);
if ($AGILOG)
{
if (/^agi_(\w+)\:\s+(.*)$/)
{
$AGI{$1} = $2;
}
}
if (/^agi_uniqueid\:\s+(.*)$/) {$unique_id = $1; $uniqueid = $unique_id;}
if (/^agi_priority\:\s+(.*)$/) {$priority = $1;}
if (/^agi_channel\:\s+(.*)$/) {$channel = $1;}
if (/^agi_extension\:\s+(.*)$/) {$extension = $1;}
if (/^agi_type\:\s+(.*)$/) {$type = $1;}
if (/^agi_callerid\:\s+(.*)$/) {$callerid = $1;}
if (/^agi_calleridname\:\s+(.*)$/) {$calleridname = $1;}
}
if ( (length($callerid)>20) && ($callerid =~ /\"\S\S\S\S\S\S\S\S\S\S\S\S\S\S\S\S\S\S/) )
{
$callerid =~ s/^\"//gi;
$callerid =~ s/\".*$//gi;
$callerid =~ s/ .*//gi;
### set the callerid to the ACQS value(calleridname)
print "SET CALLERID $callerid\n";
$result = <STDIN>;
checkresult($result);
if ($AGILOG) {$agi_string = "callerID changed: $callerid"; &agi_output;}
}
if ( (
(length($calleridname)>5) && ( (!$callerid) or ($callerid =~ /unknown|private|00000000/i) or ($callerid =~ /5551212/) )
) or ( (length($calleridname)>17) && ($calleridname =~ /\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d/) ) )
{
$calleridname =~ s/ .*//gi;
$callerid = $calleridname;
### set the callerid to the ACQS value(calleridname)
print "SET CALLERID $callerid\n";
$result = <STDIN>;
checkresult($result);
if ($AGILOG) {$agi_string = "callerID changed: $callerid"; &agi_output;}
}
if ($AGILOG) {$agi_string = "AGI Environment Dump:"; &agi_output;}
foreach $i (sort keys %AGI)
{
if ($AGILOG) {$agi_string = " -- $i = $AGI{$i}"; &agi_output;}
}
if ($AGILOG) {$agi_string = "AGI Variables: |$unique_id|$channel|$extension|$type|$callerid|$calleridname|$priority|"; &agi_output;}
$VDADcampaign='';
$VDADphone='';
$VDADphone_code='';
$survey_drop=0;
$callerid =~ s/\"//gi;
$callerid =~ s/ .*//gi;
$CIDlead_id = $callerid;
$CIDlead_id = substr($CIDlead_id, 10, 10);
$CIDlead_id = ($CIDlead_id + 0);
if ($AGILOG) {$agi_string = "+++++ VDAD START : |$CIDlead_id|$now_date|$AST_ver|$priority|"; &agi_output;}
if ( ($channel =~ /Local/i) && ($AST_ver !~ /^1\.0\.8|^1\.0\.9/) )
{
if ($AGILOG) {$agi_string = "+++++ VDAD START LOCAL CHANNEL: EXITING- $priority"; &agi_output;}
if ($priority > 2)
{sleep(1);}
if ($priority > 3)
{
### find list of callback statuses
$SCstatuses="'CBHOLD'";
$stmtA = "select status from vicidial_statuses where scheduled_callback='Y' limit 10000000;";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArowsSCS=$sthA->rows;
$rec_count=0;
while ($sthArowsSCS > $rec_count)
{
@aryA = $sthA->fetchrow_array;
$SCstatuses .= ",'$aryA[0]'";
$rec_count++;
}
$sthA->finish();
if ($AGILOG) {$agi_string = "LLLLLLLLL LOCAL CHANNEL PRIORITY 4 LOGGING: (this is usually caused by carrier issues) LRERR $priority"; &agi_output;}
# flag the lead as being Answered or Picked up
$stmtA = "UPDATE vicidial_list set status='LRERR' where lead_id='$CIDlead_id' and status NOT IN($SCstatuses);";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rows = $dbhA->do($stmtA);
$dbhP=$dbhA; $mysql_count='01100'; $MEL_aff_rows=$affected_rows; &mysql_error_logging;
if ($AGILOG) {$agi_string = "-- LRERR vicidial_list LRERR update: |$affected_rows|$uniqueid|$CIDlead_id|"; &agi_output;}
$xCLlist_id=0;
$stmtA = "SELECT list_id,security_phrase from vicidial_list where lead_id='$CIDlead_id' limit 1;";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArowsLI=$sthA->rows;
$dbhP=$dbhA; $mysql_count='01101'; $MEL_aff_rows=$sthArowsLI; &mysql_error_logging;
if ($sthArowsLI > 0)
{
@aryA = $sthA->fetchrow_array;
$xCLlist_id = $aryA[0];
$security_phrase = $aryA[1];
}
$sthA->finish();
$stmtA = "SELECT campaign_id,phone_number,phone_code,lead_id,call_time,alt_dial,queue_priority FROM vicidial_auto_calls where callerid='$callerid' order by call_time desc limit 1;";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$dbhP=$dbhA; $mysql_count='01102'; $MEL_aff_rows=$sthArows; &mysql_error_logging;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$VDADcampaign = $aryA[0];
$VDADphone = $aryA[1];
$VDADphone_code = $aryA[2];
$VDADlead_id = $aryA[3];
$VDADcall_time = $aryA[4];
$VDADalt_dial = $aryA[5];
$VDADqueue_priority = $aryA[6];
}
$sthA->finish();
$stmtA = "INSERT INTO vicidial_log (uniqueid,lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed,alt_dial,list_id) values('$uniqueid','$CIDlead_id','$VDADcampaign','$SQLdate','$now_date_epoch','LRERR','$VDADphone_code','$VDADphone','VDAD','N','$VDADalt_dial','$xCLlist_id')";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rows = $dbhA->do($stmtA);
$dbhP=$dbhA; $mysql_count='01103'; $MEL_aff_rows=$affected_rows; &mysql_error_logging;
if ($AGILOG) {$agi_string = "-- LRERR : |$VDADlead_id|$CIDlead_id|insert to vicidial_log: $uniqueid"; &agi_output;}
$stmtA = "INSERT INTO vicidial_log_extended set uniqueid='$uniqueid',server_ip='$VARserver_ip',call_date='$SQLdate',lead_id = '$CIDlead_id',caller_code='$callerid',custom_call_id='';";
$affected_rows = $dbhA->do($stmtA);
$dbhP=$dbhA; $mysql_count='01104'; $MEL_aff_rows=$affected_rows; &mysql_error_logging;
if ($AGILOG) {$agi_string = "-- LRERR VLE insert: |$affected_rows|\n|$stmtA|"; &agi_output;}
}
exit;
}
$stmtA = "SELECT count(*) FROM vicidial_live_agents where callerid='$callerid';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$dbhP=$dbhA; $mysql_count='01002'; $MEL_aff_rows=$sthArows; &mysql_error_logging;
$rec_count=0;
while ($sthArows > $rec_count)
{
@aryA = $sthA->fetchrow_array;
$Pseudo_duplicate_count = $aryA[0];
$rec_count++;
}
$sthA->finish();
if ($AGILOG) {$agi_string = "$Pseudo_duplicate_count|$stmtA|"; &agi_output;}
if ($Pseudo_duplicate_count > 0)
{
if ($AGILOG) {$agi_string = "+++++ VDAD START PSEUDO DUPLICATE: EXITING- $priority"; &agi_output;}
exit;
}
$stmtA = "SELECT count(*) FROM vicidial_auto_calls where callerid='$callerid' and status IN('LIVE','XFER');";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$dbhP=$dbhA; $mysql_count='01003'; $MEL_aff_rows=$sthArows; &mysql_error_logging;
$rec_count=0;
while ($sthArows > $rec_count)
{
@aryA = $sthA->fetchrow_array;
$dialplan_duplicate_count = $aryA[0];
$rec_count++;
}
$sthA->finish();
if ($AGILOG) {$agi_string = "$dialplan_duplicate_count|$stmtA|"; &agi_output;}
if ($dialplan_duplicate_count > 0)
{
if ($AGILOG) {$agi_string = "+++++ VDAD START DIALPLAN DUPLICATE: EXITING- $priority"; &agi_output;}
exit;
}
### Grab call parameters from vicidial_auto_calls table
$stmtA = "UPDATE vicidial_auto_calls set uniqueid='$unique_id', channel='$channel',status='LIVE',stage='LIVE-0' where callerid='$callerid' order by call_time desc limit 1;";
$VDACaffected_rows = $dbhA->do($stmtA);
$dbhP=$dbhA; $mysql_count='01004'; $MEL_aff_rows=$VDACaffected_rows; &mysql_error_logging;
if ($AGILOG) {$agi_string = "-- VDAD : |$VDACaffected_rows|update of vac table: $callerid\n|$stmtA|"; &agi_output;}
if ($VDACaffected_rows < 1)
{
if ($AGILOG) {$agi_string = "-- NO VDAC FOUND!!!!!: $callerid"; &agi_output;}
$stmtA = "SELECT cmd_line_k,entry_date,cmd_line_j FROM vicidial_manager where callerid='$callerid' and action='Originate' order by entry_date,cmd_line_k desc limit 1;";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$dbhP=$dbhA; $mysql_count='01070'; $MEL_aff_rows=$sthArows; &mysql_error_logging;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
if ($AGILOG) {$agi_string = "VDAC-data|$aryA[0]|$aryA[1]|$aryA[2]|"; &agi_output;}
$VDADnotes = $aryA[0];
$VDADnotes =~ s/VDACnote: //gi;
@VDAC_ARY = split(/\|/,$VDADnotes);
$VDADcampaign = $VDAC_ARY[0];
$VDADlead_id = $VDAC_ARY[1];
$VDADphone_code = $VDAC_ARY[2];
$VDADphone = $VDAC_ARY[3];
$VDADorigin = $VDAC_ARY[4];
$VDADcall_time = $aryA[1];
$VDADalt_dial = $VDAC_ARY[5];
$VDADqueue_priority = $VDAC_ARY[6];
$sthA->finish();
$VDACaffected_rows=1;
$stmtA = "INSERT INTO vicidial_auto_calls (server_ip,campaign_id,status,lead_id,uniqueid,callerid,channel,phone_code,phone_number,call_time,call_type,stage,queue_priority) values('$VARserver_ip','$VDADcampaign','LIVE','$VDADlead_id','$uniqueid','$callerid','$channel','$VDADphone_code','$VDADphone','$VDADcall_time','$VDADorigin','LIVE-0','$VDADqueue_priority')";
$affected_rows = $dbhA->do($stmtA);
$dbhP=$dbhA; $mysql_count='01071'; $MEL_aff_rows=$affected_rows; &mysql_error_logging;
if ($AGILOG) {$agi_string = "$affected_rows|VDAC-reinsert|$stmtA|"; &agi_output;}
}
else
{
if ($AGILOG) {$agi_string = "-- NO VDM FOUND!!!!!!!!!!: $callerid"; &agi_output;}
}
}
if ($VDACaffected_rows > 0)
{
### find list of callback statuses
$SCstatuses="'CBHOLD'";
$stmtA = "select status from vicidial_statuses where scheduled_callback='Y' limit 10000000;";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArowsSCS=$sthA->rows;
$rec_count=0;
while ($sthArowsSCS > $rec_count)
{
@aryA = $sthA->fetchrow_array;
$SCstatuses .= ",'$aryA[0]'";
$rec_count++;
}
$sthA->finish();
$stmtA = "select status from vicidial_campaign_statuses where scheduled_callback='Y' limit 10000000;";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArowsSCS=$sthA->rows;
$rec_count=0;
while ($sthArowsSCS > $rec_count)
{
@aryA = $sthA->fetchrow_array;
$SCstatuses .= ",'$aryA[0]'";
$rec_count++;
}
$sthA->finish();
# flag the lead as being Answered or Picked up
$stmtA = "UPDATE vicidial_list set status='PU' where lead_id='$CIDlead_id' and status NOT IN($SCstatuses);";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rows = $dbhA->do($stmtA);
$dbhP=$dbhA; $mysql_count='01005'; $MEL_aff_rows=$affected_rows; &mysql_error_logging;
if ($AGILOG) {$agi_string = "-- VDAD vicidial_list PU update: |$affected_rows|$uniqueid|"; &agi_output;}
$stmtA = "SELECT campaign_id,phone_number,phone_code,lead_id,call_time,alt_dial,queue_priority FROM vicidial_auto_calls where callerid='$callerid' order by call_time desc limit 1;";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$dbhP=$dbhA; $mysql_count='01006'; $MEL_aff_rows=$sthArows; &mysql_error_logging;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$VDADcampaign = $aryA[0];
$VDADphone = $aryA[1];
$VDADphone_code = $aryA[2];
$VDADlead_id = $aryA[3];
$VDADcall_time = $aryA[4];
$VDADalt_dial = $aryA[5];
$VDADqueue_priority = $aryA[6];
}
$sthA->finish();
##### BEGIN - Max call stats
$outcalls_count=0;
### Get count of concurrent calls for this campaign
$stmtA = "SELECT count(*) FROM vicidial_auto_calls where campaign_id='$VDADcampaign';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$dbhP=$dbhA; $mysql_count='02093'; $MEL_aff_rows=$sthArows; &mysql_error_logging;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$outcalls_count = $aryA[0];
}
$sthA->finish();
$STATSmax_outbound=0;
$stmtA = "SELECT max_outbound from vicidial_daily_max_stats where campaign_id='$VDADcampaign' and stats_type='CAMPAIGN' and stats_flag='OPEN' order by update_time desc limit 1;";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$dbhP=$dbhA; $mysql_count='02094'; $MEL_aff_rows=$sthArows; &mysql_error_logging;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$STATSmax_outbound = $aryA[0];
$sthA->finish();
$update_SQL='';
if ($STATSmax_outbound < $outcalls_count)
{$update_SQL .= ",max_outbound='$outcalls_count'";}
if (length($update_SQL) > 5)
{
$stmtA = "UPDATE vicidial_daily_max_stats SET update_time=NOW()$update_SQL where campaign_id='$VDADcampaign' and stats_type='CAMPAIGN' and stats_flag='OPEN';";
$affected_rows = $dbhA->do($stmtA);
$dbhP=$dbhA; $mysql_count='02095'; $MEL_aff_rows=$sthArows; &mysql_error_logging;
if ($AGILOG) {$agi_string = "DAILY STATS UPDATE $VDADcampaign|$affected_rows|$stmtA|"; &agi_output;}
}
}
else
{
$stmtA = "INSERT INTO vicidial_daily_max_stats SET stats_date='$YMD',update_time=NOW(),max_outbound='$outcalls_count',campaign_id='$VDADcampaign',stats_type='CAMPAIGN',stats_flag='OPEN';";
$affected_rows = $dbhA->do($stmtA);
$dbhP=$dbhA; $mysql_count='02096'; $MEL_aff_rows=$sthArows; &mysql_error_logging;
if ($AGILOG) {$agi_string = "DAILY STATS INSERT $VDADcampaign|$affected_rows|$stmtA|\n"; &agi_output;}
}
##### END - Max call stats
### Grab campaign values from the database
$stmtA = "SELECT drop_call_seconds,drop_action,safe_harbor_exten,concurrent_transfers,next_agent_call,voicemail_ext,drop_inbound_group,use_internal_dnc,use_campaign_dnc,cpd_amd_action,am_message_exten,three_way_call_cid,campaign_cid,survey_first_audio_file,survey_opt_in_audio_file,survey_ni_audio_file,survey_third_audio_file,survey_fourth_audio_file,extension_appended_cidname,queue_priority,closer_campaigns,queuemetrics_phone_environment,campaign_recording,campaign_rec_filename,safe_harbor_audio,safe_harbor_menu_id,survey_recording,safe_harbor_audio_field,use_other_campaign_dnc FROM vicidial_campaigns where campaign_id = '$VDADcampaign';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$dbhP=$dbhA; $mysql_count='01007'; $MEL_aff_rows=$sthArows; &mysql_error_logging;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$DBdrop_call_seconds = $aryA[0];
$DBdrop_action = $aryA[1];
$DBsafe_harbor_exten = $aryA[2];
$DBconcurrent_transfers = $aryA[3];
if ($DBdrop_call_seconds) {$DROP_TIME = $DBdrop_call_seconds;}
if ($DBdrop_action) {$drop_action = $DBdrop_action;}
if ($DBsafe_harbor_exten) {$safe_harbor_exten = $DBsafe_harbor_exten;}
$CAMP_callorder = $aryA[4];
$VDADvoicemail_ext = $aryA[5];
$drop_inbound_group = $aryA[6];
$use_internal_dnc = $aryA[7];
$use_campaign_dnc = $aryA[8];
$cpd_amd_action = $aryA[9];
$am_message_exten = $aryA[10];
$three_way_call_cid = $aryA[11];
$campaign_cid = $aryA[12];
$survey_first_audio_file = $aryA[13];
$survey_opt_in_audio_file = $aryA[14];
$survey_ni_audio_file = $aryA[15];
$survey_third_audio_file = $aryA[16];
$survey_fourth_audio_file = $aryA[17];
$extension_appended_cidname = $aryA[18];
$VDADqueue_priority = $aryA[19];
$closer_campaigns = $aryA[20];
$queuemetrics_phone_environment = $aryA[21];
$campaign_recording = $aryA[22];
$campaign_rec_filename = $aryA[23];
$safe_harbor_audio = $aryA[24];
$safe_harbor_menu_id = $aryA[25];
$survey_recording = $aryA[26];
$safe_harbor_audio_field = $aryA[27];
$use_other_campaign_dnc = $aryA[28];
if (length($closer_campaigns) > 2)
{
$closer_campaigns =~ s/^ | -$//gi;
$closer_campaigns =~ s/ /','/gi;
$closer_campaigns = "'$closer_campaigns'";
}
else {$closer_campaigns="''";}
}
$sthA->finish();
### start recording if survey recording is enabled
if ( ($call_handle_method =~ /SURVEY/) && ($survey_recording =~ /Y/) )
{
$stmtA = "SELECT vendor_lead_code FROM vicidial_list where lead_id='$CIDlead_id';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$dbhP=$dbhA; $mysql_count='01077'; $MEL_aff_rows=$sthArows; &mysql_error_logging;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$vendor_lead_code = $aryA[0];
}
$sthA->finish();
# get date/time
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
$year = ($year + 1900);
$Tyear = ($year - 2000);
$mon++;
if ($mon < 10) {$mon = "0$mon";}
if ($mday < 10) {$mday = "0$mday";}
if ($hour < 10) {$hour = "0$hour";}
if ($min < 10) {$min = "0$min";}
if ($sec < 10) {$sec = "0$sec";}
$now_date_epoch = time();
$now_date = "$year-$mon-$mday $hour:$min:$sec";
$recdate = "$year$mon$mday-$hour$min$sec";
$tinydate = "$Tyear$mon$mday$hour$min$sec";
$campaign_rec_filename =~ s/CAMPAIGN/$VDADcampaign/gi;
$campaign_rec_filename =~ s/INGROUP/$VDADcampaign/gi;
$campaign_rec_filename =~ s/CUSTPHONE/$VDADphone/gi;
$campaign_rec_filename =~ s/FULLDATE/$recdate/gi;
$campaign_rec_filename =~ s/TINYDATE/$tinydate/gi;
$campaign_rec_filename =~ s/EPOCH/$now_date_epoch/gi;
$campaign_rec_filename =~ s/AGENT/VDAD/gi;
$campaign_rec_filename =~ s/VENDORLEADCODE/$vendor_lead_code/gi;
$campaign_rec_filename =~ s/LEADID/$CIDlead_id/gi;
$campaign_rec_filename =~ s/\"|\'//gi;
$campaign_rec_filename =~ s/ //gi;
%ast_ver_str = parse_asterisk_version($asterisk_version);
if (( $ast_ver_str{major} = 1 ) && ($ast_ver_str{minor} < 6))
{
$AGI->exec("Monitor wav|/var/spool/asterisk/monitor/MIX/$campaign_rec_filename");
}
else
{
$AGI->exec("Monitor","wav,/var/spool/asterisk/monitor/MIX/$campaign_rec_filename");
}
### insert record into recording_log table ###
$stmtA = "INSERT INTO recording_log (channel,server_ip,extension,start_time,start_epoch,length_in_sec,filename,lead_id,user,location,vicidial_id) values('$channel','$VARserver_ip','$VDADphone','$now_date','$now_date_epoch','0','$campaign_rec_filename','$CIDlead_id','VDAD','$campaign_rec_filename','$uniqueid');";
$SRaffected_rows = $dbhA->do($stmtA);
$dbhP=$dbhA; $mysql_count='01078'; $MEL_aff_rows=$SRaffected_rows; &mysql_error_logging;
if ($AGILOG) {$agi_string = "-- SURVEY RECORDING STARTED : |$SRaffected_rows|$campaign_rec_filename|$stmtA|"; &agi_output;}
}
### pre-generate Cepstral first and last name as an audio file
if ($call_handle_method =~ /SURVEYCAMPCEP/)
{
$t=0;
if ($survey_first_audio_file =~ /^TTS/)
{
$TTS_prompt[$t] = 'survey_first_audio_file';
$TTS_filename[$t] = $survey_first_audio_file;
$TTS_filename[$t]=~s/^TTS//gi;
$t++;
}
if ($survey_opt_in_audio_file =~ /^TTS/)
{
$TTS_prompt[$t] = 'survey_opt_in_audio_file';
$TTS_filename[$t] = $survey_opt_in_audio_file;
$TTS_filename[$t]=~s/^TTS//gi;
$t++;
}
if ($survey_ni_audio_file =~ /^TTS/)
{
$TTS_prompt[$t] = 'survey_ni_audio_file';
$TTS_filename[$t] = $survey_ni_audio_file;
$TTS_filename[$t]=~s/^TTS//gi;
$t++;
}
if ($survey_third_audio_file =~ /^TTS/)
{
$TTS_prompt[$t] = 'survey_third_audio_file';
$TTS_filename[$t] = $survey_third_audio_file;
$TTS_filename[$t]=~s/^TTS//gi;
$t++;
}
if ($survey_fourth_audio_file =~ /^TTS/)
{
$TTS_prompt[$t] = 'survey_fourth_audio_file';
$TTS_filename[$t] = $survey_fourth_audio_file;
$TTS_filename[$t]=~s/^TTS//gi;
$t++;
}
if ($AGILOG) {$agi_string = "-- TTS : |$t|$TTS_filename[0]|$TTS_filename[1]|$TTS_filename[2]|$TTS_filename[3]|$TTS_filename[4]|"; &agi_output;}
### if there are TTS audio files run this
if ($t > 0)
{
$stmtA = "SELECT lead_id,entry_date,modify_date,status,user,vendor_lead_code,source_id,list_id,phone_number,title,first_name,middle_initial,last_name,address1,address2,address3,city,state,province,postal_code,country_code,gender,date_of_birth,alt_phone,email,security_phrase,comments,called_count,last_local_call_time,rank,owner FROM vicidial_list where lead_id='$CIDlead_id';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$dbhP=$dbhA; $mysql_count='01057'; $MEL_aff_rows=$sthArows; &mysql_error_logging;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$TTS_lead_id = $aryA[0];
$TTS_entry_date = $aryA[1];
$TTS_modify_date = $aryA[2];
$TTS_status = $aryA[3];
$TTS_user = $aryA[4];
$TTS_vendor_lead_code = $aryA[5];
$TTS_source_id = $aryA[6];
$TTS_list_id = $aryA[7];
$TTS_phone_number = $aryA[8];
$TTS_title = $aryA[9];
$TTS_first_name = $aryA[10];
$TTS_middle_initial = $aryA[11];
$TTS_last_name = $aryA[12];
$TTS_address1 = $aryA[13];
$TTS_address2 = $aryA[14];
$TTS_address3 = $aryA[15];
$TTS_city = $aryA[16];
$TTS_state = $aryA[17];
$TTS_province = $aryA[18];
$TTS_postal_code = $aryA[19];
$TTS_country_code = $aryA[20];
$TTS_gender = $aryA[21];
$TTS_date_of_birth = $aryA[22];
$TTS_alt_phone = $aryA[23];
$TTS_email = $aryA[24];
$TTS_security_phrase = $aryA[25];
$TTS_comments = $aryA[26];
$TTS_called_count = $aryA[27];
$TTS_last_local_call_time = $aryA[28];
$TTS_rank = $aryA[29];
$TTS_owner = $aryA[30];
}
$sthA->finish();
$s=0;
while ($s < $t)
{
$stmtA = "SELECT tts_text,tts_voice FROM vicidial_tts_prompts where tts_id='$TTS_filename[$s]';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$dbhP=$dbhA; $mysql_count='01057'; $MEL_aff_rows=$sthArows; &mysql_error_logging;
if ($s < 1) {$hideCLI = '';}
else {$hideCLI = '&';}
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$TTS_voice = $aryA[1];
$TTS_text[$s] = $aryA[0];
### BEGIN replace variables with record values ###
$TTS_text[$s] =~ s/--A--lead_id--B--/$TTS_lead_id/gi;
$TTS_text[$s] =~ s/--A--entry_date--B--/$TTS_entry_date/gi;
$TTS_text[$s] =~ s/--A--modify_date--B--/$TTS_modify_date/gi;
$TTS_text[$s] =~ s/--A--status--B--/$TTS_status/gi;
$TTS_text[$s] =~ s/--A--user--B--/$TTS_user/gi;
$TTS_text[$s] =~ s/--A--vendor_lead_code--B--/$TTS_vendor_lead_code/gi;
$TTS_text[$s] =~ s/--A--source_id--B--/$TTS_source_id/gi;
$TTS_text[$s] =~ s/--A--list_id--B--/$TTS_list_id/gi;
$TTS_text[$s] =~ s/--A--phone_number--B--/$TTS_phone_number/gi;
$TTS_text[$s] =~ s/--A--title--B--/$TTS_title/gi;
$TTS_text[$s] =~ s/--A--first_name--B--/$TTS_first_name/gi;
$TTS_text[$s] =~ s/--A--middle_initial--B--/$TTS_middle_initial/gi;
$TTS_text[$s] =~ s/--A--last_name--B--/$TTS_last_name/gi;
$TTS_text[$s] =~ s/--A--address1--B--/$TTS_address1/gi;
$TTS_text[$s] =~ s/--A--address2--B--/$TTS_address2/gi;
$TTS_text[$s] =~ s/--A--address3--B--/$TTS_address3/gi;
$TTS_text[$s] =~ s/--A--city--B--/$TTS_city/gi;
$TTS_text[$s] =~ s/--A--state--B--/$TTS_state/gi;
$TTS_text[$s] =~ s/--A--province--B--/$TTS_province/gi;
$TTS_text[$s] =~ s/--A--postal_code--B--/$TTS_postal_code/gi;
$TTS_text[$s] =~ s/--A--country_code--B--/$TTS_country_code/gi;
$TTS_text[$s] =~ s/--A--gender--B--/$TTS_gender/gi;
$TTS_text[$s] =~ s/--A--date_of_birth--B--/$TTS_date_of_birth/gi;
$TTS_text[$s] =~ s/--A--alt_phone--B--/$TTS_alt_phone/gi;
$TTS_text[$s] =~ s/--A--email--B--/$TTS_email/gi;
$TTS_text[$s] =~ s/--A--security_phrase--B--/$TTS_security_phrase/gi;
$TTS_text[$s] =~ s/--A--comments--B--/$TTS_comments/gi;
$TTS_text[$s] =~ s/--A--called_count--B--/$TTS_called_count/gi;
$TTS_text[$s] =~ s/--A--last_local_call_time--B--/$TTS_last_local_call_time/gi;
$TTS_text[$s] =~ s/--A--rank--B--/$TTS_rank/gi;
$TTS_text[$s] =~ s/--A--owner--B--/$TTS_owner/gi;
### END replace variables with record values ###
### BEGIN check for --C-- and --D-- tags for static file replacement
if ( ($TTS_text[$s] =~ /--C--/) || ($TTS_text[$s] =~ /--D--/) )
{
$Cdash='--C--';
$Ddash='--D--';
@static_check = split(/--C--/,$TTS_text[$s]);
$sc=0;
$sr=0;
foreach(@static_check)
{
if ($sc > 0)
{
$static_check[$sc] =~ s/--D-.*//gi;
$static_check_lc = lc($static_check[$sc]);
print STDERR " Checking For Static Replacement: $static_check[$sc]|$static_check_lc$wav\n";
$static_found=0;
if (-e "/var/lib/asterisk/sounds/tts_static/$static_check_lc$wav")
{
$CDstatic = "<audio src='/var/lib/asterisk/sounds/tts_static/$static_check_lc$wav' /> ";
$static_found++;
}
else
{
if (-e "/var/lib/asterisk/sounds/$static_check_lc$wav")
{
$CDstatic = "<audio src='/var/lib/asterisk/sounds/$static_check_lc$wav' /> ";
$static_found++;
}
else
{
$firsttwo = substr($static_check_lc, 0, 2);
if (-e "/var/lib/asterisk/sounds/tts_static/$firsttwo/$static_check_lc$wav")
{
$CDstatic = "<audio src='/var/lib/asterisk/sounds/tts_static/$firsttwo/$static_check_lc$wav' /> ";
$static_found++;
}
}
}
if ($static_found > 0)
{
$CDmatch = "$Cdash$static_check[$sc]$Ddash";
$TTS_text[$s] =~ s/$CDmatch/$CDstatic/gi;
print STDERR " Static Replacement Found: $CDmatch|$CDstatic\n";
$sr++;
}
}
$sc++;
}
$TTS_text[$s] =~ s/--C--|--D--//gi;
print STDERR "\nStatic Replacements Found: $sc|$sr\n";
}
### END check for --C-- and --D-- tags for static file replacement
### filter input for CLI-safe characters
$TTS_text[$s] =~ s/[^,\.\<\>\'\/\=\_\-\: 0-9a-zA-Z]//gi;
$TTS_textRAW[$s] = $TTS_text[$s];
$TTS_text[$s] =~ s/ /\\ /gi;
$TTS_text[$s] =~ s/\./\\./gi;
$TTS_text[$s] =~ s/\=/\\=/gi;
$TTS_text[$s] =~ s/\</\\</gi;
$TTS_text[$s] =~ s/\>/\\>/gi;
$TTS_text[$s] =~ s/\//\\\//gi;
$TTS_text[$s] =~ s/\'/\\'/gi;
# $voice = 'Allison-8kHz'; # override the voice to Allison-8k
print STDERR "\nGenerating: $TTS_text[$s] - $TTS_voice\n";
### send command to generate cepstral TTS audio file
`$PATHagi/cepstral_generate.pl --debug --voice=$TTS_voice --dialog=$TTS_text[$s] >> $CEPLOGfile $hideCLI`;
use Digest::MD5 qw(md5_hex);
$enc = md5_hex("$TTS_textRAW[$s]-$TTS_voice"); # the hash
$enc_ftl = substr($enc, 0, 2); # first letter of hash
$TTS_filename_path[$s] = $PATHsounds . "/tts/" . $enc_ftl . "/tts-" . $enc;
print STDERR "\nfilename: $TTS_filename_path[$s]\n";
}
$sthA->finish();
$s++;
}
$s=0;
while ($s < $t)
{
if ($TTS_prompt[$s] =~ /survey_first_audio_file/)
{$survey_first_audio_file = $TTS_filename_path[$s];}
if ($TTS_prompt[$s] =~ /survey_opt_in_audio_file/)
{$survey_opt_in_audio_file = $TTS_filename_path[$s];}
if ($TTS_prompt[$s] =~ /survey_ni_audio_file/)
{$survey_ni_audio_file = $TTS_filename_path[$s];}
if ($TTS_prompt[$s] =~ /survey_third_audio_file/)
{$survey_third_audio_file = $TTS_filename_path[$s];}
if ($TTS_prompt[$s] =~ /survey_fourth_audio_file/)
{$survey_fourth_audio_file = $TTS_filename_path[$s];}
$s++;
}
}
}
$xCLlist_id=0;
$stmtA = "SELECT list_id,security_phrase from vicidial_list where lead_id='$CIDlead_id' limit 1;";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArowsLI=$sthA->rows;
$dbhP=$dbhA; $mysql_count='01105'; $MEL_aff_rows=$sthArowsLI; &mysql_error_logging;
if ($sthArowsLI > 0)
{
@aryA = $sthA->fetchrow_array;
$xCLlist_id = $aryA[0];
$security_phrase = $aryA[1];
}
$sthA->finish();
($END_s_hires, $END_usec) = gettimeofday();
$START_time = $START_s_hires . '.' . sprintf("%06s", $START_usec);
$END_time = $END_s_hires . '.' . sprintf("%06s", $END_usec);
$RUN_time = ($END_time - $START_time);
$RUN_time = sprintf("%.3f", $RUN_time);
if ($AGILOG) {$agi_string = "Preprocess time: |$RUN_time ($END_time - $START_time)|"; &agi_output;}
$stmtA = "INSERT INTO vicidial_log (uniqueid,lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,processed,alt_dial,list_id,comments) values('$uniqueid','$CIDlead_id','$VDADcampaign','$SQLdate','$now_date_epoch','$vdlog_status','$VDADphone_code','$VDADphone','VDAD','N','$VDADalt_dial','$xCLlist_id','$RUN_time')";
if ($AGILOG) {$agi_string = "|$stmtA|"; &agi_output;}
$affected_rows = $dbhA->do($stmtA);
$dbhP=$dbhA; $mysql_count='01008'; $MEL_aff_rows=$affected_rows; &mysql_error_logging;
if ($AGILOG) {$agi_string = "-- VDAD : |$VDADlead_id|$CIDlead_id|insert to vicidial_log: $uniqueid"; &agi_output;}
$stmtA = "INSERT INTO vicidial_log_extended set uniqueid='$uniqueid',server_ip='$VARserver_ip',call_date='$SQLdate',lead_id = '$CIDlead_id',caller_code='$callerid',custom_call_id='';";
$affected_rows = $dbhA->do($stmtA);
$dbhP=$dbhA; $mysql_count='01067'; $MEL_aff_rows=$affected_rows; &mysql_error_logging;
if ($AGILOG) {$agi_string = "-- VDAD VLE insert: |$affected_rows|\n|$stmtA|"; &agi_output;}