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agi-CALLCARD_dial_in.agi
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agi-CALLCARD_dial_in.agi
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#!/usr/bin/perl
#
# agi-CALLCARD_dial_in.agi version 2.6
#
# This script is designed to allow customers the ability to dial in to a DID and
# enter in a PIN number that would look up their account and send on to a
# specified in-group if pin is valid
#
# user is prompted for their PIN number only (no pound '#' required)
# then the user is forwarded to the active vicidial agent session
#
# can be added as an AGI to a Call Menu, or as below:
# Call Menu Entry: "agi-CALLCARD_dial_in.agi,en---3---callcard_pin_enter---callcard_pin_invalid---default"
# ;agent dial-in:
#exten => 2346,1,Answer ; Answer the line
#exten => 2346,2,AGI(agi-CALLCARD_dial_in.agi,en---3---callcard_pin_enter---callcard_pin_invalid---default)
#exten => 2346,3,Hangup
#
# ; Below are the parameters needed for the script to be run properly
# ; 1. language
# ; - en - English <default>
# ; - es - Spanish
# ; - fr - French, not fully supported
# ; 2. maximum attempts before hangup:
# ; - 3 <default>
# ; 3. audio file enter pin number prompt:
# ; - callcard_pin_enter <default>
# ; 4. audio file invalid pin number prompt:
# ; - callcard_pin_invalid <default>
# ; 5. DID pattern to use for in-group forwarding settings:
# ; - default <default>
# ; - USE-ORIGINATING-DID - this option will look up the DID the customer dialed in on and use those settings
#
# other audio files used:
# - pin-number-accepted
# - vm-youhave
# - callcard_minutes_left
#
# Copyright (C) 2013 Matt Florell <[email protected]> LICENSE: AGPLv2
#
# CHANGELOG
# 100311-1135 - First build
# 130108-1812 - Changes for Asterisk 1.8 compatibility
#
&get_time_now;
$start_epoch = $now_date_epoch;
$script = 'agi-CALLCARD_dial_in.agi';
$now_date_epoch = time();
$now_date = "$year-$mon-$mday $hour:$min:$sec";
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
$year = ($year + 1900);
$mon++;
if ($mon < 10) {$mon = "0$mon";}
if ($mday < 10) {$mday = "0$mday";}
if ($hour < 10) {$hour = "0$hour";}
if ($min < 10) {$min = "0$min";}
if ($sec < 10) {$sec = "0$sec";}
$US='_';
# default path to astguiclient configuration file:
$PATHconf = '/etc/astguiclient.conf';
open(conf, "$PATHconf") || die "can't open $PATHconf: $!\n";
@conf = <conf>;
close(conf);
$i=0;
foreach(@conf)
{
$line = $conf[$i];
$line =~ s/ |>|\n|\r|\t|\#.*|;.*//gi;
if ( ($line =~ /^PATHlogs/) && ($CLIlogs < 1) )
{$PATHlogs = $line; $PATHlogs =~ s/.*=//gi;}
if ( ($line =~ /^PATHsounds/) && ($CLIsounds < 1) )
{$PATHsounds = $line; $PATHsounds =~ s/.*=//gi;}
if ( ($line =~ /^PATHmonitor/) && ($CLImonitor < 1) )
{$PATHmonitor = $line; $PATHmonitor =~ s/.*=//gi;}
if ( ($line =~ /^VARserver_ip/) && ($CLIserver_ip < 1) )
{$VARserver_ip = $line; $VARserver_ip =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_server/) && ($CLIDB_server < 1) )
{$VARDB_server = $line; $VARDB_server =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_database/) && ($CLIDB_database < 1) )
{$VARDB_database = $line; $VARDB_database =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_user/) && ($CLIDB_user < 1) )
{$VARDB_user = $line; $VARDB_user =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_pass/) && ($CLIDB_pass < 1) )
{$VARDB_pass = $line; $VARDB_pass =~ s/.*=//gi;}
if ( ($line =~ /^VARDB_port/) && ($CLIDB_port < 1) )
{$VARDB_port = $line; $VARDB_port =~ s/.*=//gi;}
$i++;
}
if (!$VARDB_port) {$VARDB_port='3306';}
if (!$AGILOGfile) {$AGILOGfile = "$PATHlogs/ivrout.$year-$mon-$mday";}
use DBI;
use Asterisk::AGI;
$AGI = new Asterisk::AGI;
$dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass")
or die "Couldn't connect to database: " . DBI->errstr;
# defaults:
$language = 'en';
$maximum_attempts = '3';
$pin_enter_audio = 'callcard_pin_enter';
$pin_invalid_audio = 'callcard_pin_invalid';
$did_ingroup_settings = 'default';
### begin parsing run-time options ###
if (length($ARGV[0])>1)
{
if ($AGILOG) {$agi_string = "Perl Environment Dump:"; &agi_output;}
$i=0;
while ($#ARGV >= $i)
{
$args = "$args $ARGV[$i]";
if ($AGILOG) {$agi_string = "$i|$ARGV[$i]"; &agi_output;}
$i++;
}
### list of command-line array arguments:
@ARGV_vars = split(/---/, $ARGV[0]);
if (length($ARGV_vars[0]) > 0) {$language = $ARGV_vars[0];}
if (length($ARGV_vars[1]) > 0) {$maximum_attempts = $ARGV_vars[1];}
if (length($ARGV_vars[2]) > 0) {$pin_enter_audio = $ARGV_vars[2];}
if (length($ARGV_vars[3]) > 0) {$pin_invalid_audio = $ARGV_vars[3];}
if (length($ARGV_vars[4]) > 0) {$did_ingroup_settings = $ARGV_vars[4];}
}
if ($language =~ /es/)
{
$audio_suffix='_es';
$AGI->exec("EXEC Set(CHANNEL(language)=$language)");
# $AGI->exec("SetLanguage($language)");
$AGI->stream_file('sip-silence');
$AGI->stream_file('sip-silence');
}
if ($language =~ /fr/)
{
$audio_suffix='_fr';
$AGI->exec("EXEC Set(CHANNEL(language)=$language)");
# $AGI->exec("SetLanguage($language)");
$AGI->stream_file('sip-silence');
$AGI->stream_file('sip-silence');
}
if ($language !~ /es|fr/) {$audio_suffix='';}
$|=1;
while(<STDIN>)
{
chomp;
last unless length($_);
if ($V)
{
if (/^agi_(\w+)\:\s+(.*)$/)
{
$AGI{$1} = $2;
}
}
if (/^agi_uniqueid\:\s+(.*)$/) {$unique_id = $1; $uniqueid=$unique_id}
if (/^agi_extension\:\s+(.*)$/) {$extension = $1;}
if (/^agi_channel\:\s+(.*)$/) {$channel = $1;}
if (/^agi_callerid\:\s+(.*)$/) {$callerid = $1;}
if (/^agi_calleridname\:\s+(.*)$/) {$calleridname = $1;}
}
if ( ($callerid =~ /\".*\"/) && ( (!$calleridname) or ($calleridname =~ /unknown/) ) )
{
$calleridname = $callerid;
$calleridname =~ s/\<\d\d\d\d\d\d\d\d\d\d\>//gi;
$calleridname =~ s/\"|\" //gi;
}
$callerid =~ s/\D|\'//gi;
$calleridname =~ s/unknown|\'//gi;
if ( (!$callerid) or ($callerid =~ /unknown/) )
{$callerid = $calleridname;}
$phone_number=$callerid;
### Grab Server values from the database
$stmtA = "SELECT ext_context,agi_output FROM servers where server_ip = '$VARserver_ip';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$rec_count=0;
while ($sthArows > $rec_count)
{
@aryA = $sthA->fetchrow_array;
$DBext_context = "$aryA[0]";
$DBagi_output = "$aryA[1]";
if ($DBext_context) {$ext_context = $DBext_context;}
if ($DBagi_output =~ /STDERR/) {$AGILOG = '1';}
if ($DBagi_output =~ /FILE/) {$AGILOG = '2';}
if ($DBagi_output =~ /BOTH/) {$AGILOG = '3';}
$rec_count++;
}
$sthA->finish();
$AGI->stream_file('sip-silence');
$AGI->stream_file('sip-silence');
$AGI->stream_file('sip-silence');
$entry_chances=0;
$VALID_login=0;
$ACTIVE_login=0;
$VDADremDIALstr='';
while ( ($entry_chances < $maximum_attempts) && ($VALID_login < 1) )
{
$entry_chances++;
&user_password_gather;
###### Check userID and password against vicidial_users table
$stmtA = "SELECT count(*) FROM callcard_accounts where pin='$PIN_number' and status IN('ACTIVE','USED') and balance_minutes > 0;";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$VALID_login = $aryA[0];
}
$sthA->finish();
if ($AGILOG) {$agi_string = "validate PIN: |$VALID_login|$stmtA|"; &agi_output;}
if ($VALID_login > 0)
{
$AGI->stream_file("pin-number-accepted$audio_suffix");
}
else
{
$AGI->stream_file("$pin_invalid_audio$audio_suffix");
}
}
if ($VALID_login < 1)
{
if ($AGILOG) {$agi_string = "DIAL-IN END: Invalid Pin |$VALID_login|$PIN_number|"; &agi_output;}
$AGI->stream_file("vm-goodbye$audio_suffix");
$AGI->hangup();
$dbhA->disconnect();
exit;
}
else
{
$secX = time();
$PDtarget = ($secX - 30);
($Psec,$Pmin,$Phour,$Pmday,$Pmon,$Pyear,$Pwday,$Pyday,$Pisdst) = localtime($PDtarget);
$Pyear = ($Pyear + 1900);
$Pmon++;
if ($Pmon < 10) {$Pmon = "0$Pmon";}
if ($Pmday < 10) {$Pmday = "0$Pmday";}
if ($Phour < 10) {$Phour = "0$Phour";}
if ($Pmin < 10) {$Pmin = "0$Pmin";}
if ($Psec < 10) {$Psec = "0$Psec";}
$PDtsSQLdate = "$Pyear$Pmon$Pmday$Phour$Pmin$Psec";
###### Check for the current minute balance to play back to the customer in the callcard_accounts table
$stmtA = "SELECT card_id,balance_minutes,inbound_group_id FROM callcard_accounts where pin='$PIN_number';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$card_id = $aryA[0];
$balance_minutes = $aryA[1];
$inbound_group_id = $aryA[2];
}
$sthA->finish();
###### Check for the current minute balance to play back to the customer in the callcard_accounts table
$stmtA = "SELECT vdl.did_id,did_pattern FROM vicidial_did_log vdl, vicidial_inbound_dids vid where uniqueid='$uniqueid' and vdl.did_id=vid.did_id order by call_date desc limit 1;";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$original_did_pattern = $aryA[1];
}
$sthA->finish();
if ($did_ingroup_settings =~ /USE-ORIGINATING-DID/)
{$did_id_search = $original_did_pattern;}
else
{$did_id_search = $did_ingroup_settings;}
$did_id=0;
###### find the in-group settings to use when forwarding this call
$stmtA = "SELECT did_id FROM vicidial_inbound_dids where did_pattern='$did_id_search';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
if ($sthArows > 0)
{
@aryA = $sthA->fetchrow_array;
$did_id = $aryA[0];
}
$sthA->finish();
##### play customer's balance to them before transferring
$AGI->stream_file("vm-youhave$audio_suffix");
$AGI->say_number("$balance_minutes");
$AGI->stream_file("callcard_minutes_left$audio_suffix");
##### update callcard_accounts_detail record for this account
$stmtA = "UPDATE callcard_accounts_detail set used_time='$now_date' where card_id='$card_id';";
$affected_rows = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "callcard_accounts_detail update: |$affected_rows|$now_date|$card_id|"; &agi_output;}
##### insert callcard_log record for this call
$stmtA = "INSERT INTO callcard_log set uniqueid='$uniqueid',card_id='$card_id',call_time='$now_date',phone_number='$phone_number',inbound_did='$original_did_pattern',balance_minutes_start='$balance_minutes';";
$affected_rows = $dbhA->do($stmtA);
if ($AGILOG) {$agi_string = "callcard_log INSERT: |$affected_rows|$stmtA|"; &agi_output;}
### format the remote server dialstring to get the call to the overflow agent meetme room
$forward_extension = "99909*$did_id*$inbound_group_id";
if ($AGILOG) {$agi_string = "Customer $PIN_number sent to $forward_extension"; &agi_output;}
print "SET CONTEXT $ext_context\n";
$result = <STDIN>;
checkresult($result);
print "SET EXTENSION $forward_extension\n";
$result = <STDIN>;
checkresult($result);
print "SET PRIORITY 1\n";
$result = <STDIN>;
checkresult($result);
}
$dbhA->disconnect();
exit;
################################################################################
##### SUBROUTINES ##############################################################
################################################################################
##### BEGIN collect the pin number ######################################
sub user_password_gather
{
################################################################################
# please enter the pin number followed by the pound key
$interrupt_digit='';
$interrupt_digit = $AGI->stream_file("$pin_enter_audio$audio_suffix",'0123456789');
print STDERR "interrupt_digit |$interrupt_digit|\n";
$digits_being_entered=1;
$PIN_number='';
if ($interrupt_digit > 0)
{
# if ($interrupt_digit == 35) {$interrupt_digit='#';}
# if ($interrupt_digit == 42) {$interrupt_digit='*';}
if ($interrupt_digit == 48) {$interrupt_digit=0;}
if ($interrupt_digit == 49) {$interrupt_digit=1;}
if ($interrupt_digit == 50) {$interrupt_digit=2;}
if ($interrupt_digit == 51) {$interrupt_digit=3;}
if ($interrupt_digit == 52) {$interrupt_digit=4;}
if ($interrupt_digit == 53) {$interrupt_digit=5;}
if ($interrupt_digit == 54) {$interrupt_digit=6;}
if ($interrupt_digit == 55) {$interrupt_digit=7;}
if ($interrupt_digit == 56) {$interrupt_digit=8;}
if ($interrupt_digit == 57) {$interrupt_digit=9;}
$PIN_number=$interrupt_digit;
}
$digit_loop_counter=0;
while ( ($digits_being_entered > 0) && ($digit_loop_counter < 8) )
{
$digit = chr($AGI->wait_for_digit('10000')); # wait 10 seconds for input, until the pound key is pressed or 8 digits
if ($digit =~ /\d/)
{
$PIN_number = "$PIN_number$digit";
print STDERR "digit |$digit| PIN_number |$PIN_number|\n";
# $AGI->say_digits("$digit");
undef $digit;
}
else
{
$digits_being_entered=0;
}
$digit_loop_counter++;
}
$PIN_number =~ s/\D//gi;
if ($PIN_number) {print STDERR "digit collection done|$digit| PIN_number |$PIN_number|\n";}
}
##### END collect the pin number ###############################################
sub get_time_now #get the current date and time and epoch for logging call lengths and datetimes
{
($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
$year = ($year + 1900);
$mon++;
if ($mon < 10) {$mon = "0$mon";}
if ($mday < 10) {$mday = "0$mday";}
if ($hour < 10) {$hour = "0$hour";}
if ($min < 10) {$min = "0$min";}
if ($sec < 10) {$sec = "0$sec";}
$now_date_epoch = time();
$now_date = "$year-$mon-$mday $hour:$min:$sec";
$filedate = "$year$mon$mday$hour$min$sec";
}
sub checkresult
{
my ($res) = @_;
my $retval;
$tests++;
chomp $res;
if ($res =~ /^200/) {
$res =~ /result=(-?\d+)/;
if (!length($1))
{
print STDERR "FAIL ($res)\n";
$fail++;
}
else
{
print STDERR "PASS ($1)\n";
$pass++;
}
}
else
{
print STDERR "FAIL (unexpected result '$res')\n";
$fail++;
}
}
sub agi_output
{
if ($AGILOG >=2)
{
### open the log file for writing ###
open(Lout, ">>$AGILOGfile")
|| die "Can't open $AGILOGfile: $!\n";
print Lout "$now_date|$script|$agi_string\n";
close(Lout);
}
### send to STDERR writing ###
if ( ($AGILOG == '1') || ($AGILOG == '3') )
{print STDERR "$now_date|$script|$agi_string\n";}
$agi_string='';
}
sub leading_zero($)
{
$_ = $_[0];
s/^(\d)$/0$1/;
s/^(\d\d)$/0$1/;
return $_;
} # End of the leading_zero() routine.