VDL_CID_lookup.agi

#!/usr/bin/perl
#
# VDL_CID_lookup.agi      version 2.6
#
# runs after a call goes through AMD in extensions.conf to send the call on to
# it's proper destination
#
# You need to put lines similar to those below in your extensions.conf file:
# 
# ; VICIDIAL_auto_dialer transfer script AMD with Load Balanced:
# exten => 8369,1,Ringing
# exten => 8369,2,Wait(1)
# exten => 8369,3,Answer
# exten => 8369,4,AGI(VDL_CID_lookup.agi)
# exten => 8369,5,AGI(agi-VDAD_ALL_inbound.agi,CID-----LB-----IN_TEST-----7275551212-----Closer-----park----------999-----1)
# exten => 8369,6,Hangup
# exten => 8369,7,AGI(call_logCID.agi,${EXTEN}-----${CALLERID}-----${CALLERIDNUM}-----${CALLERIDNAME})
# exten => 8369,8,AGI(agi-VDADinbound_NI_DNC_CIDlookup.agi)
# exten => 8369,9,Hangup
# 
#
# Copyright (C) 2013  Matt Florell <vicidial@gmail.com>    LICENSE: GPLv2
#
# changes:
# 80930-0226 - first build
# 81015-1702 - added filter stats
# 130108-1836 - Changes for Asterisk 1.8 compatibility
#

$filter_stats = 1;
$script = 'VDL_CID_lookup.agi';

($sec,$min,$hour,$mday,$mon,$year,$wday,$yday,$isdst) = localtime(time);
$year = ($year + 1900);
$mon++;
if ($mon < 10) {$mon = "0$mon";}
if ($mday < 10) {$mday = "0$mday";}
if ($hour < 10) {$hour = "0$hour";}
if ($min < 10) {$min = "0$min";}
if ($sec < 10) {$sec = "0$sec";}

$now_date_epoch = time();
$now_date = "$year-$mon-$mday $hour:$min:$sec";
$SQLdate = "$year-$mon-$mday $hour:$min:$sec";

# default path to astguiclient configuration file:
$PATHconf =		'/etc/astguiclient.conf';

open(conf, "$PATHconf") || die "can't open $PATHconf: $!\n";
@conf = <conf>;
close(conf);
$i=0;
foreach(@conf)
	{
	$line = $conf[$i];
	$line =~ s/ |>|\n|\r|\t|\#.*|;.*//gi;
	if ( ($line =~ /^PATHhome/) && ($CLIhome < 1) )
		{$PATHhome = $line;   $PATHhome =~ s/.*=//gi;}
	if ( ($line =~ /^PATHlogs/) && ($CLIlogs < 1) )
		{$PATHlogs = $line;   $PATHlogs =~ s/.*=//gi;}
	if ( ($line =~ /^PATHagi/) && ($CLIagi < 1) )
		{$PATHagi = $line;   $PATHagi =~ s/.*=//gi;}
	if ( ($line =~ /^PATHweb/) && ($CLIweb < 1) )
		{$PATHweb = $line;   $PATHweb =~ s/.*=//gi;}
	if ( ($line =~ /^PATHsounds/) && ($CLIsounds < 1) )
		{$PATHsounds = $line;   $PATHsounds =~ s/.*=//gi;}
	if ( ($line =~ /^PATHmonitor/) && ($CLImonitor < 1) )
		{$PATHmonitor = $line;   $PATHmonitor =~ s/.*=//gi;}
	if ( ($line =~ /^VARserver_ip/) && ($CLIserver_ip < 1) )
		{$VARserver_ip = $line;   $VARserver_ip =~ s/.*=//gi;}
	if ( ($line =~ /^VARDB_server/) && ($CLIDB_server < 1) )
		{$VARDB_server = $line;   $VARDB_server =~ s/.*=//gi;}
	if ( ($line =~ /^VARDB_database/) && ($CLIDB_database < 1) )
		{$VARDB_database = $line;   $VARDB_database =~ s/.*=//gi;}
	if ( ($line =~ /^VARDB_user/) && ($CLIDB_user < 1) )
		{$VARDB_user = $line;   $VARDB_user =~ s/.*=//gi;}
	if ( ($line =~ /^VARDB_pass/) && ($CLIDB_pass < 1) )
		{$VARDB_pass = $line;   $VARDB_pass =~ s/.*=//gi;}
	if ( ($line =~ /^VARDB_port/) && ($CLIDB_port < 1) )
		{$VARDB_port = $line;   $VARDB_port =~ s/.*=//gi;}
	$i++;
	}

if (!$VARDB_port) {$VARDB_port='3306';}
if (!$AGILOGfile) {$AGILOGfile = "$PATHlogs/agiout.$year-$mon-$mday";}

use DBI;
use Asterisk::AGI;
$AGI = new Asterisk::AGI;

  
$dbhA = DBI->connect("DBI:mysql:$VARDB_database:$VARDB_server:$VARDB_port", "$VARDB_user", "$VARDB_pass")
    or die "Couldn't connect to database: " . DBI->errstr;

### Grab Server values from the database
$stmtA = "SELECT agi_output FROM servers where server_ip = '$VARserver_ip';";
$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
$sthArows=$sthA->rows;
$rec_count=0;
while ($sthArows > $rec_count)
	{
	$AGILOG = '0';
	 @aryA = $sthA->fetchrow_array;
		$DBagi_output =			"$aryA[0]";
		if ($DBagi_output =~ /STDERR/)	{$AGILOG = '1';}
		if ($DBagi_output =~ /FILE/)	{$AGILOG = '2';}
		if ($DBagi_output =~ /BOTH/)	{$AGILOG = '3';}
	 $rec_count++;
	}
$sthA->finish();


### begin parsing run-time options ###
if (length($ARGV[0])>1)
{
	if ($AGILOG) {$agi_string = "Perl Environment Dump:";   &agi_output;}
	$i=0;
	while ($#ARGV >= $i)
	{
	$args = "$args $ARGV[$i]";
	if ($AGILOG) {$agi_string = "$i|$ARGV[$i]";   &agi_output;}
	$i++;
	}

	if ($args =~ /--help/i)
	{
	print "allowed run time options:\n  [-q] = quiet\n  [-t] = test\n  [-debug] = verbose debug messages\n\n";
	}
	else
	{
		if ($args =~ /-V/i)
		{
		$V=1;
		}
		if ($args =~ /-debug/i)
		{
		$DG=1;
		}
		if ($args =~ /-dbAVS/i)
		{
		$DGA=1;
		}
		if ($args =~ /-q/i)
		{
		$q=1;
		$Q=1;
		}
		if ($args =~ /-t/i)
		{
		$TEST=1;
		$T=1;
		}
	}
}


$|=1;
while(<STDIN>) 
{
	chomp;
	last unless length($_);
	if ($AGILOG)
	{
		if (/^agi_(\w+)\:\s+(.*)$/)
		{
			$AGI{$1} = $2;
		}
	}

	if (/^agi_uniqueid\:\s+(.*)$/)		{$unique_id = $1; $uniqueid = $unique_id;}
	if (/^agi_priority\:\s+(.*)$/)		{$priority = $1;}
	if (/^agi_channel\:\s+(.*)$/)		{$channel = $1;}
	if (/^agi_extension\:\s+(.*)$/)		{$extension = $1;}
	if (/^agi_type\:\s+(.*)$/)		{$type = $1;}
	if (/^agi_callerid\:\s+(.*)$/)		{$callerid = $1;   $calleridnum = $callerid;}
	if (/^agi_calleridname\:\s+(.*)$/)	{$calleridname = $1;}
}

if ( (length($callerid)>20) && ($callerid =~ /\"\S\S\S\S\S\S\S\S\S\S\S\S\S\S\S\S\S\S/) )
  {
   $callerid =~ s/^\"//gi;
   $callerid =~ s/\".*$//gi;
  }
if ( (
(length($calleridname)>5) && ( (!$callerid) or ($callerid =~ /unknown|private|00000000/i) or ($callerid =~ /5551212/) )
) or ( (length($calleridname)>17) && ($calleridname =~ /\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d\d/) ) )
  {
   $callerid = $calleridname;
  }


if ($AGILOG) {$agi_string = "AGI Environment Dump:";   &agi_output;}

foreach $i (sort keys %AGI) 
{
	if ($AGILOG) {$agi_string = " -- $i = $AGI{$i}";   &agi_output;}
}

if ($AGILOG) {$agi_string = "AGI Variables: |$unique_id|$channel|$extension|$type|$callerid|BUS: $business_hours|";   &agi_output;}

$callerid =~ s/\"//gi;













if ($filter_stats > 0)
	{
	### find out if phone number exists in the vicidial_list table
	$stmtA = "SELECT count(*) FROM vicidial_list where phone_number = '$callerid';";
	$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
	$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
	$sthArows=$sthA->rows;
	if ($sthArows > 0)
		{
		@aryA = $sthA->fetchrow_array;
		$VDL_count =	"$aryA[0]";
		}
	$sthA->finish();

	if ($VDL_count < 1) 
		{
		$priority = ($priority + 3);
		$stmtA = "INSERT INTO live_inbound_log (uniqueid,channel,server_ip,caller_id,extension,start_time,comment_a,comment_b) values('$uniqueid','$channel','$VARserver_ip','$callerid','$extension','$SQLdate','INBOUND_IVR_FILTER','NOT_FOUND')";
			if ($AGILOG) {$agi_string = "|$stmtA|";   &agi_output;}
		$affected_rows = $dbhA->do($stmtA);
			if ($AGILOG) {$agi_string = "--    cid_lookup finish: : |$affected_rows|$callerid|$priority|NOT_FOUND|";   &agi_output;}

		print "SET PRIORITY $priority\n";
			$result = <STDIN>;
			checkresult($result);

		$dbhA->disconnect();

		exit;
		}
	else    #################  LEAD IN SYSTEM, FILTER FURTHER #########################
		{
		$stmtA = "SELECT count(*) FROM vicidial_list where phone_number = '$callerid' and status IN('A1','A2','A3','A4','SALE');";
		$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
		$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
		$sthArows=$sthA->rows;
		if ($sthArows > 0)
			{
			@aryA = $sthA->fetchrow_array;
			$sales_count =	"$aryA[0]";
			}
		$sthA->finish();

		if ($sales_count > 0)
			{
			$priority = ($priority + 3);
			$stmtA = "INSERT INTO live_inbound_log (uniqueid,channel,server_ip,caller_id,extension,start_time,comment_a,comment_b,comment_c) values('$uniqueid','$channel','$VARserver_ip','$callerid','$extension','$SQLdate','INBOUND_IVR_FILTER','EXISTING','SALE')";
				if ($AGILOG) {$agi_string = "|$stmtA|";   &agi_output;}
			$affected_rows = $dbhA->do($stmtA);
			if ($AGILOG) {$agi_string = "--    cid_lookup finish: : |$affected_rows|$callerid|$priority|EXISTING|SALE|";   &agi_output;}

			print "SET PRIORITY $priority\n";
				$result = <STDIN>;
				checkresult($result);

			$dbhA->disconnect();

			exit;
			}

		$stmtA = "SELECT count(*) FROM vicidial_list where phone_number = '$callerid' and status IN('DNC');";
		$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
		$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
		$sthArows=$sthA->rows;
		if ($sthArows > 0)
			{
			@aryA = $sthA->fetchrow_array;
			$dnc_count =	"$aryA[0]";
			}
		$sthA->finish();

		if ($dnc_count > 0)
			{
			$priority = ($priority + 3);
			$stmtA = "INSERT INTO live_inbound_log (uniqueid,channel,server_ip,caller_id,extension,start_time,comment_a,comment_b,comment_c) values('$uniqueid','$channel','$VARserver_ip','$callerid','$extension','$SQLdate','INBOUND_IVR_FILTER','EXISTING','DNC')";
				if ($AGILOG) {$agi_string = "|$stmtA|";   &agi_output;}
			$affected_rows = $dbhA->do($stmtA);
			if ($AGILOG) {$agi_string = "--    cid_lookup finish: : |$affected_rows|$callerid|$priority|EXISTING|DNC|";   &agi_output;}

			print "SET PRIORITY $priority\n";
				$result = <STDIN>;
				checkresult($result);

			$dbhA->disconnect();

			exit;
			}

		$stmtA = "SELECT count(*) FROM vicidial_list where phone_number = '$callerid' and list_id NOT IN('999999');";
		$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
		$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
		$sthArows=$sthA->rows;
		if ($sthArows > 0)
			{
			@aryA = $sthA->fetchrow_array;
			$archive_count =	"$aryA[0]";
			}
		$sthA->finish();

		if ($archive_count < 1)
			{
			$priority = ($priority + 3);
			$stmtA = "INSERT INTO live_inbound_log (uniqueid,channel,server_ip,caller_id,extension,start_time,comment_a,comment_b,comment_c) values('$uniqueid','$channel','$VARserver_ip','$callerid','$extension','$SQLdate','INBOUND_IVR_FILTER','EXISTING','ARCHIVE')";
				if ($AGILOG) {$agi_string = "|$stmtA|";   &agi_output;}
			$affected_rows = $dbhA->do($stmtA);
			if ($AGILOG) {$agi_string = "--    cid_lookup finish: : |$affected_rows|$callerid|$priority|EXISTING|ARCHIVE|";   &agi_output;}

			print "SET PRIORITY $priority\n";
				$result = <STDIN>;
				checkresult($result);

			$dbhA->disconnect();

			exit;
			}

		$stmtA = "INSERT INTO live_inbound_log (uniqueid,channel,server_ip,caller_id,extension,start_time,comment_a,comment_b,comment_c) values('$uniqueid','$channel','$VARserver_ip','$callerid','$extension','$SQLdate','INBOUND_IVR_FILTER','CLEAN','TO_AGENT')";
			if ($AGILOG) {$agi_string = "|$stmtA|";   &agi_output;}
		$affected_rows = $dbhA->do($stmtA);
		if ($AGILOG) {$agi_string = "--    cid_lookup finish: : |$affected_rows|$callerid|$priority|EXISTING|CLEAN|";   &agi_output;}

		exit;
		}

	}

else
	{
	### find out if phone number exists in the vicidial_list table
	$stmtA = "SELECT count(*) FROM vicidial_list where phone_number = '$callerid' and list_id NOT IN('999999');";
	$sthA = $dbhA->prepare($stmtA) or die "preparing: ",$dbhA->errstr;
	$sthA->execute or die "executing: $stmtA ", $dbhA->errstr;
	$sthArows=$sthA->rows;
	if ($sthArows > 0)
		{
		@aryA = $sthA->fetchrow_array;
		$VDL_count =	"$aryA[0]";
		}
	$sthA->finish();

	if ($VDL_count < 1) 
		{
		$priority = ($priority + 3);
		if ($AGILOG) {$agi_string = "--    cid_lookup finish: |$priority|$callerid";   &agi_output;}
		print "SET PRIORITY $priority\n";
			$result = <STDIN>;
			checkresult($result);
		}

	}

$dbhA->disconnect();

exit;






sub checkresult {
	my ($res) = @_;
	my $retval;
	$tests++;
	chomp $res;
	if ($res =~ /^200/) {
		$res =~ /result=(-?\d+)/;
		if (!length($1)) {
		#	print STDERR "FAIL ($res)\n";
			$fail++;
		} else {
		#	print STDERR "PASS ($1)\n";
			$pass++;
		}
	} else {
	#	print STDERR "FAIL (unexpected result '$res')\n";
		$fail++;
	}
}


sub agi_output
{
if ($AGILOG >=2)
	{
	### open the log file for writing ###
	open(Lout, ">>$AGILOGfile")
			|| die "Can't open $AGILOGfile: $!\n";
	print Lout "$now_date|$script|$agi_string\n";
	close(Lout);
	}
	### send to STDERR writing ###
if ( ($AGILOG == '1') || ($AGILOG == '3') )
	{print STDERR "$now_date|$script|$agi_string\n";}
$agi_string='';
}