Value of the empty variable in a tracking template assigned by a business rule.

[laurixia]

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Version

GLPI 10.0.14

Bug description

I have created a tracking template using these variables: Hola {% for user in ticket.observers.users %} {{ user.fullname }}{% endfor %}, but it does not assign me the value of the observer when I create the ticket and go through the ticket assignment bussines rule for ticket that I have defined to assign it automatically.

Followup Template:

Bussines Rule for ticket:

Example of the ticket generated with the empty variable:

Thanks so much,
Regards.

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Your GLPI setup information

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