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Add ability to create alerts for escalating issues #84363

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Almad opened this issue Jan 31, 2025 · 2 comments
Open

Add ability to create alerts for escalating issues #84363

Almad opened this issue Jan 31, 2025 · 2 comments

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@Almad
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Almad commented Jan 31, 2025

Problem Statement

I like Sentry's escalating algorithm, and I'd like to get low priority pagerduty incidents for any issue that end up in an escalating state. I'd like to create said alert through our terraform setup.

Solution Brainstorm

From what I understand, there is no way to create an appropriate filter condition, be it UI or API. if I'm looking into the code properly, I could add escalating_event in the same fashion as https://github.com/getsentry/sentry/blob/master/src/sentry/rules/conditions/regression_event.py; ActivityType is already there, but I'm not sure what would be the proper ConditionActivityType: would FREQUENCY_CONDITION work?

Putting this in Issues product area since #60542 ended there as well.

Happy to contribute.

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Issues

@getsantry
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getsantry bot commented Jan 31, 2025

Auto-routing to @getsentry/product-owners-issues for triage ⏲️

@getsantry getsantry bot moved this to Waiting for: Product Owner in GitHub Issues with 👀 3 Jan 31, 2025
@MichaelSun48
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Hey @Almad, glad to hear our escalating algorithm is working well for you!

Detecting a Issue status change and triggering an alert from it is an interesting idea, and it would fit nicely into a new alerting feature that we're building right now. I'm not sure what the timeline for that feature looks like, but I'll make sure your request gets routed to the right people!

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