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Data not avaiable after upgrade frapp drive #173

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Neoadmin23 opened this issue Feb 21, 2024 · 6 comments
Open

Data not avaiable after upgrade frapp drive #173

Neoadmin23 opened this issue Feb 21, 2024 · 6 comments

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@Neoadmin23
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Dear Team,

We have upgraded the drive and there after files & folder are not avaiable in users login but at the backend data is showing. How we can fix the issue.

@uhrjun
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uhrjun commented Feb 22, 2024

Did you upgrade using bench update?

@Neoadmin23
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yes

@uhrjun
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uhrjun commented Feb 22, 2024

Could you verify if the users have the Drive User role after updating?

but at the backend data is showing

While I replicate this, could you also check if the data is present on disk /private/files/$randomID just check any of the folders and verify if the data actually exists.

@Neoadmin23
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yes data available in server at mentioned location

@Neoadmin23
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when we do site migrate at that time too data too not available.

@Delte
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Delte commented Feb 26, 2024

when we do site migrate at that time too data too not available.

did you migrate your site with same name or different name? i have been updated 3 site with bench update --reset and don't have any issue

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