Some postage option not showing

[xeontcs]

Hi,

If I add more than 3kg to Mongolia, extension not showing Standard Post postage which is available in Auspost Website.

What could be the issue?

Fontis 3.4.5
Magento 1.9.3.6

Thank you.

[chnorton]

@xeontcs Are there any errors coming up in the logs? Could you also provide more details about the origin and shipping destinations?

[xeontcs]

@chnorton Thank you for your fast reply.

No there is no errors on log file.

Origin - HERVEY BAY QLD 4655
Destination - Overseas - Country - Mongolia
Weight 3Kg

Less than 3Kg, the extension works but if you check the Australia Post website calculator, there is an another option called "Standard" for over 3Kg upto 10kg.

[xeontcs]

Any update on this? Thank you.

[chnorton]

@xeontcs Just to check - do you have both "International Economy Air" and "International Standard" selected under Allowed Methods in the shipping method configuration?

[xeontcs]

@chnorton Yes, I do have them selected. Thank you.

[chnorton]

@xeontcs Thanks for that. Looks like an interesting edge case. I'll look into it when I can and get back to you.