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404 when trying to log in with custom homeserver #5172

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zkat opened this issue Nov 20, 2021 · 5 comments
Closed

404 when trying to log in with custom homeserver #5172

zkat opened this issue Nov 20, 2021 · 5 comments
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A-Authentication T-Defect Something isn't working: bugs, crashes, hangs and other reported problems X-Needs-Info This issue is blocked pending further information from the reporter

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@zkat
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zkat commented Nov 20, 2021

I get the following error if I try to use https://zkat.tech as my homeserver. It's an Element-hosted server so I don't know what details I can provide about its setup? matrix.org login works fine.

image

@ddogfoodd
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ddogfoodd commented Nov 21, 2021

This obviously depends on how the homeserver is configured but have you tried to prepend matrix. to your domain like https://matrix.zkat.tech/? I remember that this is what I had to do to log in successfully however, I don't remember whether it showed a 404 error or any other error and I didn't use an element-hosted server.

@pixlwave
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@zkat If it is a configuration issue, it is possibly to do with the client well-known file. See here for the expected set up: https://matrix-org.github.io/synapse/latest/setup/installation.html#client-well-known-uri

Hope this helps, otherwise let us know if not 👍

@pixlwave pixlwave added X-Needs-Info This issue is blocked pending further information from the reporter A-Authentication T-Defect Something isn't working: bugs, crashes, hangs and other reported problems labels Nov 22, 2021
@zkat
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zkat commented Nov 22, 2021

@pixlwave I had to use zkat-matrix.ems.host. I can't just use the "well known" address. Logging in with just zkat.tech works fine on FluffyChat, though.

@pixlwave
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pixlwave commented Nov 22, 2021

Thanks for coming back to us. Digging into this one a little deeper it appears to be tracked in #3902 already. Will close this one in favour of that, which has some extra info in the comments.

@zkat
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zkat commented Nov 22, 2021

sweet thanks!

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Labels
A-Authentication T-Defect Something isn't working: bugs, crashes, hangs and other reported problems X-Needs-Info This issue is blocked pending further information from the reporter
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