Feature request

[michelson]

Hello there 👋
This issue is dedicated to discuss new features that you would like to see on the app. You can upvote or add 👍 to existing issues if they're already commented.

[bensssyde]

Hello,
Would love to see a provision to pre-fill Name and Email from a logged-in user's information.

[michelson]

Hello,
Would love to see a provision to pre-fill Name and Email from a logged-in user's information.

@bensssyde You can edit the user name on their profile view. Do no need something else in particular?

[bensssyde]

@michelson The scenario is when the visitor initializing the chat is a customer logged in to his account in a customer portal.
Am looking for possibility to set name & email in such a case where they are known. Probably like this:

          new window.ChaskiqMessengerEncrypted({
              domain: 'http://domain:3000',
              ws:  'ws://domain:3000/cable',
              app_id: "KFOofsAyrxM5oEsloaRaNw",
              data: "YOUR_ENCRYPTED_JWE_DATA",
              name:'xxx',
              email:'xxx',
              lang: "USER_LANG_OR_DEFAULTS_TO_BROWSER_LANG" 
            })
      ```
Hope its clear.

[michelson]

Yes, that's the *YOUR_ENCRYPTED_JWE_DATA* is. you need to sign the data with your app's key with JWE (json web encryption) you need to pass a hash including the email and other properties, example for a ruby script : key = ENV['CHASKIQ_KEY'] json_payload = {} user_options = { email: current_user.email, properties: { name: current_user.name, } } json_payload.merge!(user_options) encrypted_data = JWE.encrypt(json_payload, key, alg: 'dir') then you can use this *encrypted_data* in your snippet

…

On Mon, Jul 27, 2020 at 9:24 AM Ben Side ***@***.***> wrote: @michelson <https://github.com/michelson> The scenario is when the visitor initializing the chat is a customer logged in to his account in a customer portal. Am looking for possibility to set name & email in such a case where they are known. Probably like this: new window.ChaskiqMessengerEncrypted({ domain: 'http://domain:3000', ws: 'ws://domain:3000/cable', app_id: "KFOofsAyrxM5oEsloaRaNw", data: "YOUR_ENCRYPTED_JWE_DATA", name:'xxx', email:'xxx', lang: "USER_LANG_OR_DEFAULTS_TO_BROWSER_LANG" }) ``` Hope its clear. — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#198 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AAAC5SDZHHEZTUU44JIEPFDR5V5ZNANCNFSM4O5WDAKQ> .

[bensssyde]

Thanks.
Great to see this is available. I will definitely try it out.

[michelson]

you may need to use a JWE library on your language/frameowork in order to encrypt the data, also you can add custom properties from your app to chaskiq on the properties hash

…

On Mon, Jul 27, 2020 at 12:10 PM Ben Side ***@***.***> wrote: Thanks. Great to see this is available. I will definitely try it out. — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#198 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AAAC5SE6TY2H7BEPLTE23WTR5WRJBANCNFSM4O5WDAKQ> .

[harrisyn]

Hi @michelson
I found this when looking for live chat apps that support WhatsApp, is this implemented? and how does it work?

[michelson]

WhatsApp integration works through twilio Hi @michelson <https://github.com/michelson>

…

I found this when looking for live chat apps that support WhatsApp, is this implemented? and how does it work? — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#198 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AAAC5SCTE3Z5UAZMZJBPUITSCRDKDANCNFSM4O5WDAKQ> .

[michelson]

Everybody, please use this issue for feature request, if you have questions , please open a new issue

thanks!

[srameshr]

@michelson
Better documentation. May be use the existing pages features to write content on how to develop on this, folder structure, component structure, database structure, adding new feature blueprint etc.

[Alarees]

android repository for integration with existing project, react native perhaps

[michelson]

@Alarees there is a repository on https://github.com/chaskiq/chaskiq-react-native , it's empty though

[pucilpet]

It would be cool if you could launch Chaskiq on Caprover with the 1-click installation, similar to Heroku.

[Bananenprofeet]

@michelson
I've found this Messaging Platform because I looked for Whatsapp compatability,
Now I see its only possible with Twilio. This is very difficult for European users.

Will it be possible to use my own WhatsApp Business API number?

[michelson]

@Bananenprofeet I don't have the API access so is hard to implement that. if you have access maybe I could be interested to work on this 👍

[sdeepakbz]

@michelson I am looking for option to enable e-mails for conversations and to send out e-mails if they are offline. I have already turned on all the related settings. Am I missing something or this would be a feature request?

[michelson]

@sdeepakbz SNS maybe ?

[sdeepakbz]

@michelson I am using sendgrid SMTP. Can it be done with it?

[jaxn]

I would like to request Sendgrid integration similar to SES.

Sendgrid has similar webhook features for incoming mail/bounces.

[jarthod]

One big feature which is not really related but would make sense is: "Roadmap prioritization tool". Something where people can suggest features and vote for them, it could be integrated with the help center and the chat so people asking question about one feature find the suggestion and can vote for it.

Similar to: https://canny.io/ or UserVoice for example.
I know that's a big ask and unlikely to happen but I though I would post it to gather interest ;)

[michelson]

@jarthod I like this, I will explore canny integration

[jarthod]

@michelson for the record I am suggesting implementing such feature in Chaskiq directly (rather than integrating with canny or others), mostly so everything is self-hosted in the same tool, provides the same UI, better privacy, etc... But of course an integration would be interesting too ;).

Of course it's just a suggestion, great tool anyway 👏

[jrxcorp]

How to encrypt JWE on Node.js?

[a7medo778]

mobile apps

[nicopace]

Add integration to yunohost.
Yunohost is a platform for self-provision of services, and it has a 300+ library of open source software that you can install with one click.
The minimal integration requires very little effort, as it only requires it to install and remove the system, and some templating to make sure it gets installed with the right domain.
Other ruby apps like discourse can be used as a basis: https://github.com/YunoHost-Apps/discourse_ynh

[davidorel]

Hello
For the guided tours (and more after ...) it might be nice to use Guidechimp

it is compatible with react and have a lot of good features to make a full DAP (Digital Adoption Platform)