Is mail feature in v11.28 working with Gmail?

[Ringoinmel]

I put all SMTP settings to \chamilo\app\config\mail.conf.php and try to send mail when I give the comments to the assignment as below.

But the student haven't receive the comments by email. Here is what the settings I put it.

$platform_email['SMTP_FROM_EMAIL'] = '[email protected]'; //See the function __construct() in main/inc/lib/notification.lib.php for more details on how the SMTP FROM email is defined and what to indicate here if needed to override users configuration
$platform_email['SMTP_FROM_NAME'] = 'Summit Learning';
$platform_email['SMTP_HOST'] = 'smtp.gmail.com'; // If using SMTP use the domain name example: mywebmail.example.net
$platform_email['SMTP_PORT'] = 587;
$platform_email['SMTP_MAILER'] = 'smtp.gmail.com'; // mail, sendmail or smtp (Windows probably only supports smtp)
$platform_email['SMTP_AUTH'] = 1;
$platform_email['SMTP_USER'] = '[email protected]';
$platform_email['SMTP_PASS'] = 'xxxxxxxxxxxxx';
$platform_email['SMTP_CHARSET'] = 'UTF-8';
$platform_email['SMTP_UNIQUE_SENDER'] = 0; // to send all mails from the same user
$platform_email['SMTP_DEBUG'] = 0; // change to 1 to enable smtp debug
$platform_email['SMTP_SECURE'] = 'tls'; // if you're using SSL: ssl; or TLS: tls. (only used if SMTP_AUTH==1)
$platform_email['SMTP_UNIQUE_REPLY_TO'] = 0; // to use AWS SMS service, SMTP_UNIQUE_SENDER and this have to be = 1

[Ringoinmel]

Check error log and it said
24/12/28 11:20:16 << 530-5.7.0 Must issue a STARTTLS command first. For more information, go to530-5.7.0 https://support.google.com/a/answer/3221692 and review RFC 3207530 5.7.0 specifications. d9443c01a7336-219dc9d9927sm140644405ad.134 - gsmtp

Any idea?

[Ringoinmel]

After research, I think it is missing to enable STARTTLS. Anyone know how to add it to mail.conf.php

I try $platform_email['SMTP_STARTTLS'] = 1;

but doesn't work

[Ringoinmel]

Anyone can help?

[ywarnier]

Hi @Ringoinmel

Sorry for the late answer. I haven't tried gmail for a long time so I cannot guarantee it works but:

If you set SMTP_DEBUG = 1 in mail.conf.php (do that at a time of less usage because it does print debug info on screen), you should be able to load the "E-mail tester" screen from the admin panel and test sending a few mails, then seeing what the PHP error log tells you (which will be more detailed).

Also, for Amazon, for example, it is required to have SMTP_UNIQUE_SENDER = 1. Might be useful.

In the configuration you posted above, and despite the comment on the right side that specifically says "mail, sendmail or smtp", you used 'smtp.gmail.com' for $platform_email['SMTP_MAILER'].

This would be my first guess.
By default, Chamilo uses "mail" which is the local mail service (on the Chamilo server itself), which rarely works if this is not the main server for that domain name. Use "smtp" instead. You have probably gone through that initially, but this might have failed in combination with some other setting that was wrong at the time. SMTP_MAILER is the method, not the server.