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[ISSUE] Identity module UI throwing 502 Bad Gateway #707

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ikomalchauhan opened this issue May 24, 2023 · 6 comments
Open

[ISSUE] Identity module UI throwing 502 Bad Gateway #707

ikomalchauhan opened this issue May 24, 2023 · 6 comments
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kind/issue Unidentified issue, it could be a bug, misconfig, or anything in between

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@ikomalchauhan
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Describe the issue:

I have installed the latest helm chart using 8.2.5 tag for images. All the components works fine including identity with other modules, but when I am calling identity UI, post Keycloak authentication I am getting 502 Bad Gateway error.

Actual behavior:

Post Keycloak authentication I am getting 502 Bad Gateway error in Identity UI.

Expected behavior:

Identity UI shold be accessable

How to reproduce:

USe the HELM chart camunda-platform-8.2.4 using custom Keycloak

Logs:

No Error found in identity modules logs.

Environment:

Please note: Without the following info, it's hard to resolve the issue and probably it will be closed.

  • Platform: Azure
  • Helm CLI version: 3.10.0]
  • Chart version: 8.2.4
  • Values file:
@ikomalchauhan ikomalchauhan added the kind/issue Unidentified issue, it could be a bug, misconfig, or anything in between label May 24, 2023
@aabouzaid
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What is the status of the Identity pods?

kubectl get pod

@ikomalchauhan
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Screenshot 2023-05-24 at 3 17 18 PM

@ikomalchauhan
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The identity module is running when looked from pod even when trying open ui it redirects to keycloak but afte sign it gives 502 Bad Gateway error

@aabouzaid
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@ikomalchauhan please share the values file because the Identity Pod looks good, so it could be a misconfiguration.

@aabouzaid aabouzaid self-assigned this May 24, 2023
@ikomalchauhan
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ikomalchauhan commented May 24, 2023

8.2.4.txt

@aflansburg
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@ikomalchauhan Did you ever find a resolution for this? I have a similar issue with Identity due to a failing health check with GKE ingress-gce -> #788

@aabouzaid aabouzaid added this to the 8.5 Release Cycle milestone Jan 12, 2024
@aabouzaid aabouzaid removed this from the 8.5 Release Cycle milestone Mar 28, 2024
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Labels
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