User cant login to live or bcc media app

[mulundapm]

Dispositivo 2107113SG Cancelación de ambiente null Fabricante Xiaomi Sistema operativo Android 12 Tamaño de la pantalla 2400x1080 Versión App 5.6.10+2300170 ID de usuario null

https://brunstadchristianchurch.sharepoint.com/:v:/r/sites/media-shared/shared/51%20Digitale%20plattformer/51%20Supportbehandling/Support%20mail/VID-20240808-WA0006.mp4?csf=1&web=1&e=RiEqla)?csf=1&web=1&e=RiEqla

https://brunstadchristianchurch.sharepoint.com/:v:/r/sites/media-shared/shared/51%20Digitale%20plattformer/51%20Supportbehandling/Support%20mail/VID-20240808-WA0007.mp4?csf=1&web=1&e=0rgmXp)?csf=1&web=1&e=0rgmXp