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# Introduction | ||
(Add an introduction to your organisation.) | ||
This vulnerability disclosure policy applies to any vulnerabilities you are considering | ||
reporting to us (the "Organisation"). We recommend reading this vulnerability | ||
disclosure policy fully before you report a vulnerability and always acting in | ||
compliance with it. | ||
We value those who take the time and effort to report security vulnerabilities | ||
according to this policy. However, we do not offer monetary rewards for vulnerability | ||
disclosures. | ||
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||
# Reporting | ||
If you believe you have found a security vulnerability, please submit your report to us | ||
using the following link/email: | ||
[insert link/email] | ||
In your report please include details of: | ||
* The website, IP or page where the vulnerability can be observed. | ||
* A brief description of the type of vulnerability, for example; “XSS vulnerability”. | ||
* Steps to reproduce. These should be a benign, non-destructive, proof of concept. This | ||
helps to ensure that the report can be triaged quickly and accurately. It also reduces | ||
the likelihood of duplicate reports, or malicious exploitation of some vulnerabilities, | ||
such as sub-domain takeovers. | ||
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# What to expect | ||
After you have submitted your report, we will respond to your report within 5 working | ||
days and aim to triage your report within 10 working days. We’ll also aim to keep you | ||
informed of our progress. | ||
Priority for remediation is assessed by looking at the impact, severity and exploit | ||
complexity. Vulnerability reports might take some time to triage or address. You are | ||
welcome to enquire on the status but should avoid doing so more than once every 14 | ||
days. This allows our teams to focus on the remediation. | ||
We will notify you when the reported vulnerability is remediated, and you may be | ||
invited to confirm that the solution covers the vulnerability adequately. | ||
Once your vulnerability has been resolved, we welcome requests to disclose your report. | ||
We’d like to unify guidance to affected users, so please do continue to coordinate | ||
public release with us. | ||
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# Guidance | ||
You must NOT: | ||
* Break any applicable law or regulations. | ||
* Access unnecessary, excessive or significant amounts of data. | ||
* Modify data in the Organisation's systems or services. | ||
* Use high-intensity invasive or destructive scanning tools to find vulnerabilities. | ||
* Attempt or report any form of denial of service, e.g. overwhelming a service with a | ||
high volume of requests. | ||
* Disrupt the Organisation's services or systems. | ||
* Submit reports detailing non-exploitable vulnerabilities, or reports indicating that | ||
the services do not fully align with “best practice”, for example missing security | ||
headers. | ||
* Submit reports detailing TLS configuration weaknesses, for example “weak” cipher | ||
suite support or the presence of TLS1.0 support. | ||
* Communicate any vulnerabilities or associated details other than by means described | ||
in the published security.txt. | ||
* Social engineer, ‘phish’ or physically attack the Organisation's staff or | ||
infrastructure. | ||
* Demand financial compensation in order to disclose any vulnerabilities. | ||
You must: | ||
* Always comply with data protection rules and must not violate the privacy of the | ||
Organisation’s users, staff, contractors, services or systems. You must not, for | ||
example, share, redistribute or fail to properly secure data retrieved from the systems | ||
or services. | ||
* Securely delete all data retrieved during your research as soon as it is no longer | ||
required or within 1 month of the vulnerability being resolved, whichever occurs first | ||
(or as otherwise required by data protection law). | ||
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# Legalities | ||
This policy is designed to be compatible with common vulnerability disclosure good | ||
practice. It does not give you permission to act in any manner that is inconsistent | ||
with the law, or which might cause the Organisation or partner organisations to be in | ||
breach of any legal obligations. |