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faq.content
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<section>
<header>
<h1>Frequently Asked Questions</h1>
</header>
<ul class="q-and-a">
<li>
<span class="question">Who do I contact for help with the
mobile voting app?</span>
<span class="answer">Please contact the Pelican County
Department of Elections at: [email protected];
(101) 123-1234 or 42 Lighthouse Blvd, Maintop FA
01234</span>
</li>
<li>
<span class="question">Why am I being prevented from
submitting multiple ballots?</span>
<span class="answer">Pelican County does not allow the
capability to resubmit ballots via their mobile voting
application once an initial one is sent. If you believe
this is an error, please don't hesitate to contact using
the contact info above. </span>
</li>
<li>
<span class="question">Can I still vote in person if I
request or submit an absentee ballot?</span>
<span class="answer">Yes! If you vote in person after
requesting or submitting an absentee ballot, your absentee
ballot is automatically disqualified. Only your in-person
vote will count. You can either vote early or on Election
Day. You do not need to bring your ballot with you.</span>
</li>
<li>
<span class="question">Why do I need to confirm my email
address?</span>
<span class="answer">Ballots submitted via the the Pelican
County voter app must be matched to a current name,
residence address, and email address. Your current email
address is required to send you a one time access code as
part of the process of obtaining your digital ballot. If
you’ve changed your email address, you must also update
your voter registration record using the State of <a
href="http://farallon.gov/vsp">Farallon Online Voter
Services site</a>. You will be able to use the mobile
voter app after the request has been processed by Pelican
County Department of Elections. Changes could take up to 2
business day to take effect. </span>
</li>
<li>
<span class="question">Why do I need to confirm my residence
address?</span>
<span class="answer">Your residence address is used to
ensure that you get your correct ballot style. If your
voter registration residence address is incorrect, you
must also change your address in your voter registration
record using the State of <a
href="http://farallon.gov/vsp">Farallon Online Voter
Services site</a>. You will be able to use the mobile
voter app after the request has been processed by Pelican
County Department of Elections. Changes could take up to 2
business day to take effect.</span>
</li>
<li>
<span class="question">Why do I need to provide a
signature?</span>
<span class="answer">Ballots submitted via the Pelican
County voter app are required to go through the same
absentee ballot verification process as paper mail in
ballots. This process requires signature
verification. Once your ballot is submitted, an election
official will review your signed voter affidavit to ensure
your submitted signature matches your signatures on file
with the State before it is counted. If the affidavit
signature does not match the signature on file, Pelican
County elections is required to notify you within 3
business days, and allow 10 days for you to update your
signature. Signature updates received after the allotted
time will not be counted. For more information contact
Pelican County Department of Elections:
[email protected]; (101) 123-1234 or 42
Lighthouse Blvd, Maintop FA 01234</span>
</li>
<li>
<span class="question">Why do I need a witness to submit
my ballot?</span>
<span class="answer">Ballots submitted via the Pelican
County voter app are required to go through the same
absentee ballot verification process as paper mail in
ballots, which includes submitting a voter affidavit that
includes information on your witness to signing. This app
prepares the affidavit for you, based on the information
you provide, including information about your
witness.</span>
</li>
<li>
<span class="question">What is Ballot Checking?</span>
<div class="answer">
<p>In the process of using the Pelican County mobile
voter app, if you choose digital ballot return, you
will be prompted with a "ballot checking code" that
you can use to check that your ballot correctly
records the ballot selections you made with the
app. If you want to check your ballot, you need to go
to a web site for ballot verification, and enter your
ballot checking code there. The web site is
VerifyMyBallot.gov We strongly suggest that you access
VerifyMyBallot using a different device than the one
you’re using to run the voter app.</p>
<p>This ballot checking process enables you to verify
that your digital ballot’s contents match the ballot
choices that you made in this app. It’s part of
security method called “end-to-end verification” where
you can independently check up on the work that the
voter app to create a digital ballot for you. No
information about your identity is used, and your
ballot choices remain anonymous.</p>
<p>If you do the ballot check, and VerifyMyBallot
correctly shows you the ballot choices that you made
in the app, then you can proceed with digital ballot
return. The app will re-make your digital ballot so
that you can have the app send it for you. But you can
do a ballot check as many times as you like, before
sending.</p>
<p>However, if VerifyMyBallot does not correctly show
you the ballot choices that you made in the app, then
there may be a problem with app. Don’t complete the
digital ballot return process, but do contact Pelican
County Department of Elections. You can use the
contact information at the top of the FAQ, but your
primary contact should be
</div>
</li>
</ul>
</section>