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[Bug]: Document thumbnails not loading #398
Comments
Could you try to open the urls shown inside the boxes in your browser (prepend your paperless url) and see if the thumbnails do load? |
@astubenbord sorry for the delay, I didn't see there was an answer on this issue! I gave it a shot and came upon something interesting: I'm not sure whether this could be the cause of the issue, since the URL's displayed in the app do contain the trailing |
What happened?
When in the "Documents" tab of the app, all the thumbnails are blank and showing the URL of the thumbnail instead of the image.
I made sure that this functionality is working properly in other clients, namely the Paperless-NGX web UI and the Swift Paperless (an iOS client).
Tapping the empty thumbnail block to get a full view of the document works fine. The PDF loads and I can see all pages as expected. It's only the thumbnail that won't show.
Steps to reproduce
Log output from the app
paperless_mobile_logs_2024-03-10.log
Screenshots
Paperless-ng*x Version
2.6.2
Paperless-Mobile Version
3.2.1
Device
Google Pixel 8
Operating System Version
Android 14 - Build AP1A.240305.019.A1
Device Locale
EN-US
Selected Locale
None
Additional Context
No response
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