An error occurred signing in: invalid input: invalid passcode.

[kimmy-wang]

An error occurred signing in: invalid input: invalid passcode.

[tegioz]

Hi @kw214 👋

That error indicates that the two-factor authentication code provided is not valid (it could be a code from a device or a recovery code). Could you provide a bit more context so that we can try to help you?

[kimmy-wang]

My guess is also that the two-factor authentication code is invalid, how can I turn off the two-factor authentication for my account.

[tegioz]

You can use your recovery codes to sign in and turn off two-factor authentication.

[kimmy-wang]

I lost my recovery codes.

[tegioz]

Unfortunately I don't think we can help recovering the account in that case. Our only intention is to protect users, hope you can understand.

Did you have any repositories listed from that account? If so, you can claim their ownership from a new account. If you encounter any problems during the process please let us know.