-
Notifications
You must be signed in to change notification settings - Fork 519
/
FAQ.html
574 lines (528 loc) · 24.2 KB
/
FAQ.html
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
302
303
304
305
306
307
308
309
310
311
312
313
314
315
316
317
318
319
320
321
322
323
324
325
326
327
328
329
330
331
332
333
334
335
336
337
338
339
340
341
342
343
344
345
346
347
348
349
350
351
352
353
354
355
356
357
358
359
360
361
362
363
364
365
366
367
368
369
370
371
372
373
374
375
376
377
378
379
380
381
382
383
384
385
386
387
388
389
390
391
392
393
394
395
396
397
398
399
400
401
402
403
404
405
406
407
408
409
410
411
412
413
414
415
416
417
418
419
420
421
422
423
424
425
426
427
428
429
430
431
432
433
434
435
436
437
438
439
440
441
442
443
444
445
446
447
448
449
450
451
452
453
454
455
456
457
458
459
460
461
462
463
464
465
466
467
468
469
470
471
472
473
474
475
476
477
478
479
480
481
482
483
484
485
486
487
488
489
490
491
492
493
494
495
496
497
498
499
500
501
502
503
504
505
506
507
508
509
510
511
512
513
514
515
516
517
518
519
520
521
522
523
524
525
526
527
528
529
530
531
532
533
534
535
536
537
538
539
540
541
542
543
544
545
546
547
548
549
550
551
552
553
554
555
556
557
558
559
560
561
562
563
564
565
566
567
568
569
570
571
572
573
574
<!DOCTYPE html>
<html lang="en">
<head>
<meta charset="UTF-8">
<meta name="viewport" content="width=device-width, initial-scale=1.0">
<link rel="stylesheet" type="text/css" href="../css/bootstrap.min.css">
<link href="https://cdn.jsdelivr.net/npm/bootstrap-icons/font/bootstrap-icons.css" rel="stylesheet">
<link rel="stylesheet" type="text/css" href="../css/header.css">
<link rel="stylesheet" href="../css/footer.css">
<title>FAQ | Flipkart</title>
<link rel="icon" type="image/x-icon" href="img/flipkart_lite.png">
<style>
body {
font-family: Arial, sans-serif;
margin: 0;
padding: 0;
background-color: #f1f3f6;
}
::-webkit-scrollbar{
display: none;
}
header {
background-color: #2874f0;
padding: 10px 20px;
}
nav .logo {
color: #fff;
font-size: 24px;
text-decoration: none;
}
main {
padding: 20px;
}
#header-bluebg .secondNav a {
color: #fff !important;
}
header-bluebg a, #more_h {
text-decoration: none !important;
color: #f9fafb !important;
font-weight: 600 !important;
}
.faq-section {
max-width: 800px;
margin: 0 auto;
background-color: #fff;
padding: 20px;
border-radius: 8px;
box-shadow: 0 2px 4px rgba(0, 0, 0, 0.1);
}
.faq-section h1 {
text-align: center;
margin-bottom: 20px;
}
.faq-container {
margin-top: 20px;
}
.faq {
border-bottom: 1px solid #e0e0e0;
padding: 15px 0;
}
.faq-question {
display: flex;
justify-content: space-between;
align-items: center;
cursor: pointer;
}
.faq-question h3 {
margin: 0;
font-size: 18px;
font-weight: bold;
}
.faq-toggle {
font-size: 24px;
color: #2874f0;
}
.faq-answer {
max-height: 0;
overflow: hidden;
transition: max-height 0.3s ease;
}
.faq-answer p {
margin: 0;
padding: 10px 0;
}
.navbar-brand img {
width: 120px;
}
.searchBar_h {
display: flex;
align-items: center;
flex: 1;
margin-left: 20px;
margin-right: 20px;
}
.searchBar_h input {
flex: 1;
padding: 5px 10px;
border-radius: 5px 0 0 5px;
border: 1px solid #ccc;
}
.searchBar_h i {
padding: 5px 10px;
border-radius: 0 5px 5px 0;
background-color: #fff;
border: 1px solid #ccc;
border-left: 0;
cursor: pointer;
}
.btn-primary a {
color: #fff;
text-decoration: none;
}
.b_a_s, #more_h, .cartLogoandname {
margin-left: 10px;
}
.cartLogoandname img {
width: 20px;
}
.secondNav .nav-link {
display: flex;
align-items: center;
padding: 5px 10px;
color: #000;
}
.secondNav .nav-link i {
margin-left: 5px;
}
.navbar-toggler-icon {
background-image: url("data:image/svg+xml;charset=utf8,%3Csvg viewBox='0 0 30 30' xmlns='http://www.w3.org/2000/svg'%3E%3Cpath stroke='rgba%28155,155,155,1%29' stroke-width='2' stroke-linecap='round' stroke-miterlimit='10' d='M4 7h22M4 15h22M4 23h22'/%3E%3C/svg%3E");
}
#more_h {
cursor: pointer;
position: relative;
display: inline-block;
padding: 5px 10px;
color: #fff;
}
#more-options {
display: none;
background-color: white;
box-shadow: 0 2px 2px rgba(0,0,0,0.15);
padding: 10px;
position: absolute;
z-index: 1;
top: 100%;
left: 0;
min-width: 150px;
border: 1px solid #e0e0e0;
border-radius: 5px;
font-family:'Courier New', Courier, monospace;
font-weight: 700;
}
#more_h:hover #more-options {
display: block;
}
.option-item {
color: #f4c3c3;
padding: 5px 0;
text-decoration: none;
display: block;
font-size: 13px;
transition: all 0.78s;
}
.option-item:hover {
text-decoration: none;
background-color: #ccc;
transition: all 0.78s;
}
footer{
background-color: rgb(6, 23, 46);
}
</style>
</head>
<body>
<div class="loader-container">
<div class="loader-wrapper">
<div class="loader"></div>
<div class="logo" style="background-image: url('img/flipkart_lite.png');"></div>
</div>
</div>
<!-- Header -->
<header id="header-bluebg">
<nav class="container-fluid" style="background-color: #2874F0;">
<div class="container">
<nav class="navbar bg-body-tertiary">
<div class="container-fluid">
<a class="navbar-brand" href="../">
<img src="../img/flipcartlogo.PNG" alt="Brand Logo">
</a>
<div class="searchBar_h">
<input id="inputField_h" type="text" autocomplete="off" placeholder="Search for products, brands and more">
<i id="fetchButton_h" class="bi bi-search btn"></i>
</div>
<div>
<button class="btn btn-primary"><a href="../account/login-signup.html">Login</a></button>
</div>
<div class="text-white b_a_s">
<a href="../sell-online/">Become a Seller</a>
</div>
<div class="text-white" id="more_h">
More <i class="bi bi-chevron-down"></i>
<div id="more-options">
<a class="option-item" href="../gift-cards/index.html">Gift-Cards</a>
<a class="option-item" href="../plus/index.html">Flipkart+</a>
<a class="option-item" href="../account/contact.html">Contact Us</a>
</div>
</div>
<div class="text-white cartLogoandname">
<a href="../viewcart/">
<img src="../img/svg/cart_h.svg" alt="Cart"><span class="cart_h" style="color:white">Cart</span><span id="cartItems"></span>
</a>
</div>
</div>
</nav>
</div>
</nav>
<nav class="navbar navbar-expand-lg bg-body-tertiary secondNav container-fluid">
<div class="container">
<button class="navbar-toggler" type="button" data-bs-toggle="collapse" data-bs-target="#navbarNav"
aria-controls="navbarNav" aria-expanded="false" aria-label="Toggle navigation">
<span class="navbar-toggler-icon"></span>
</button>
<div class="collapse navbar-collapse" id="navbarNav">
<ul class="navbar-nav">
<li class="nav-item">
<a class="nav-link" href="../search/?query=electronics">Electronics <i class="bi bi-chevron-down"></i></a>
</li>
<li class="nav-item">
<a class="nav-link" href="../search/?query=appliances">TVs & Appliances <i class="bi bi-chevron-down"></i></a>
</li>
<li class="nav-item">
<a class="nav-link" href="../search/?query=men">Men <i class="bi bi-chevron-down"></i></a>
</li>
<li class="nav-item">
<a class="nav-link" href="../search/?query=women">Women <i class="bi bi-chevron-down"></i></a>
</li>
<li class="nav-item">
<a class="nav-link" href="../search/?query=kids">Baby & Kids <i class="bi bi-chevron-down"></i></a>
</li>
<li class="nav-item">
<a class="nav-link" href="../search/?query=home">Home & Furniture <i class="bi bi-chevron-down"></i></a>
</li>
<li class="nav-item">
<a class="nav-link" href="../search/?query=books">Sports, Books & More <i class="bi bi-chevron-down"></i></a>
</li>
<li class="nav-item">
<a class="nav-link" href="../search/?query=flights">Flights <i class="bi bi-chevron-down"></i></a>
</li>
<li class="nav-item">
<a class="nav-link" href="../offerpage/offerportal.html">Offer Zone <i class="bi bi-chevron-down"></i></a>
</li>
<li class="nav-item">
<a class="nav-link" href="../search/?query=grocery">Grocery <i class="bi bi-chevron-down"></i></a>
</li>
</ul>
</div>
</div>
</nav>
</header>
<!-- JavaScript -->
<script src="../js/bootstrap.bundle.min.js"></script>
<main>
<section class="faq-section">
<h1>Frequently Asked Questions</h1>
<div class="faq-container">
<div class="faq">
<div class="faq-question">
<h3>What is Flipkart Clone?</h3>
<span class="faq-toggle">+</span>
</div>
<div class="faq-answer">
<p>Flipkart Clone is a replica of the popular e-commerce website Flipkart, created for educational and demonstration purposes.</p>
</div>
</div>
<div class="faq">
<div class="faq-question">
<h3>How can I place an order?</h3>
<span class="faq-toggle">+</span>
</div>
<div class="faq-answer">
<p>To place an order, browse the product categories, select the items you want to purchase, add them to your cart, and proceed to checkout.</p>
</div>
</div>
<div class="faq">
<div class="faq-question">
<h3>What payment methods are accepted?</h3>
<span class="faq-toggle">+</span>
</div>
<div class="faq-answer">
<p>We accept various payment methods including credit/debit cards, net banking, UPI, and cash on delivery (COD).</p>
</div>
</div>
<div class="faq">
<div class="faq-question">
<h3>How can I track my order?</h3>
<span class="faq-toggle">+</span>
</div>
<div class="faq-answer">
<p>You can track your order status in the 'My Orders' section of your account. You will also receive updates via email and SMS.</p>
</div>
</div>
<div class="faq">
<div class="faq-question">
<h3>What is the return policy?</h3>
<span class="faq-toggle">+</span>
</div>
<div class="faq-answer">
<p>Our return policy allows you to return products within 30 days of delivery for a full refund or replacement. Some items may have different return periods and conditions.</p>
</div>
</div>
<div class="faq">
<div class="faq-question">
<h3>How do I cancel an order?</h3>
<span class="faq-toggle">+</span>
</div>
<div class="faq-answer">
<p>You can cancel your order before it is shipped. Go to the 'My Orders' section, select the order you want to cancel, and click on 'Cancel'.</p>
</div>
</div>
<div class="faq">
<div class="faq-question">
<h3>What are the delivery charges?</h3>
<span class="faq-toggle">+</span>
</div>
<div class="faq-answer">
<p>Delivery charges vary depending on the product, seller, and location. You can see the applicable delivery charges at checkout.</p>
</div>
</div>
<div class="faq">
<div class="faq-question">
<h3>Can I change my delivery address after placing an order?</h3>
<span class="faq-toggle">+</span>
</div>
<div class="faq-answer">
<p>Unfortunately, you cannot change the delivery address once an order is placed. You can cancel the order and place a new one with the correct address.</p>
</div>
</div>
<div class="faq">
<div class="faq-question">
<h3>What is Flipkart Plus?</h3>
<span class="faq-toggle">+</span>
</div>
<div class="faq-answer">
<p>Flipkart Plus is a loyalty program that offers benefits such as free delivery, early access to sales, and more. Members earn SuperCoins on every purchase.</p>
</div>
</div>
<div class="faq">
<div class="faq-question">
<h3>How do I contact customer support?</h3>
<span class="faq-toggle">+</span>
</div>
<div class="faq-answer">
<p>You can contact customer support through the 'Help Center' on our website or by calling our customer service number available on the 'Contact Us' page.</p>
</div>
</div>
<div class="faq">
<div class="faq-question">
<h3>How do I redeem a gift card?</h3>
<span class="faq-toggle">+</span>
</div>
<div class="faq-answer">
<p>To redeem a gift card, enter the gift card code at checkout. The balance will be applied to your order total.</p>
</div>
</div>
<div class="faq">
<div class="faq-question">
<h3>Is it safe to shop on Flipkart Clone?</h3>
<span class="faq-toggle">+</span>
</div>
<div class="faq-answer">
<p>Yes, it is safe to shop on Flipkart Clone. We use secure payment gateways and encryption to protect your personal and payment information.</p>
</div>
</div>
</div>
</section>
</main>
<footer >
<div class="container-fluid footerTop">
<div class="row footer1">
<div class="col-lg-2 col-md-4 col-sm-6">
<div class="footerI">
<h5>ABOUT</h5>
<ul>
<li><a href="">Contact Us</a></li>
<li><a href="">About Us</a></li>
<li><a href="">Careers</a></li>
<li><a href="">Flipkart Stories</a></li>
<li><a href="">Press</a></li>
<li><a href="">Corporate Information</a></li>
<li><i><a href="">Explore Plus</a></i></li>
</ul>
</div>
</div>
<div class="col-lg-2 col-md-4 col-sm-6">
<div class="footerI">
<h5>GROUP COMPANIES</h5>
<ul>
<li><a href="https://www.myntra.com/">Myntra</a></li>
<li><a href="https://www.flipkartwholesale.com/">Flipkart Wholesale</a></li>
<li><a href="https://www.cleartrip.com/">Cleartrip</a></li>
<li><a href="https://www.shopsy.in/">Shopsy</a></li>
</ul>
</div>
</div>
<div class="col-lg-2 col-md-4 col-sm-6">
<div class="footerI">
<h5>HELP</h5>
<ul>
<li><a href="">Payments</a></li>
<li><a href="">Shipping</a></li>
<li><a href="">Cancellation & Returns</a></li>
<li><a href="">FAQ</a></li>
<li><a href="">Report Infringement</a></li>
</ul>
</div>
</div>
<div class="col-lg-2 col-md-4 col-sm-6">
<div class="footerI">
<h5>CONSUMER POLICY</h5>
<ul>
<li><a href="">Cancellation & Returns</a></li>
<li><a href="">Terms Of Use</a></li>
<li><a href="">Security</a></li>
<li><a href="../pages/privacypolicy/index.html">Privacy</a></li>
<li><a href="">Sitemap</a></li>
<li><a href="">Grievance Redressal</a></li>
<li><a href="">EPR Compilance</a></li>
</ul>
</div>
</div>
<div class="col-lg-2 col-md-4 col-sm-6 mailSocial">
<div class="footerI">
<div class="mail">
<h5>Mail Us:</h5>
<p>
Flipkart Internet Private Limited,
Buildings Alyssa, Begonia & Clove Embassy Tech Village,
Outer Ring Road, Devarabeesanahalli Village, Bengaluru, 560103, Karnataka, India
</p>
</div>
<div class="social">
<h5>Social</h5>
<ul>
<li><a href="https://www.facebook.com/flipkart/"><img
src="data:image/svg+xml;base64,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"
alt=""></a></li>
<li><a href="https://twitter.com/Flipkart"><img
src="data:image/svg+xml;base64,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"
alt=""></a></li>
<li><a href="https://www.youtube.com/flipkart"><img
src="https://static-assets-web.flixcart.com/batman-returns/batman-returns/p/images/YoutubeLogo-8425c4.svg"
alt=""></a></li>
</ul>
</div>
</div>
</div>
<div class="col-lg-2 col-md-4 col-sm-6">
<div class="footerI">
<h5>Registered Office Address:</h5>
<p>Flipkart Internet Private Limited,
Buildings Alyssa, Begonia & Clove Embassy Tech Village,
Outer Ring Road, Devarabeesanahalli Village, Bengaluru, 560103, Karnataka, India</p>
<p>CIN : U51109KA2012PTC066107</p>
<P>Telephone: <a class="text-primary" href="tel:044-45614700"> 044-45614700 </a>
/ <a
class="text-primary" href="tel:044-67415800"> 044-67415800
</a>
</P>
</div>
</div>
</div>
</div>
<div class="container-fluid footerEnd">
<div class="row align-items-center" style="display: flex; width: 100vw; flex-wrap: wrap;">
<div class="col-auto">
<img src="https://static-assets-web.flixcart.com/batman-returns/batman-returns/p/images/sell-image-9de8ef.svg"
alt="Become a Seller" width="13" height="12">
<a href="https://seller.flipkart.com/?utm_source=fkwebsite&utm_medium=websitedirect"
aria-label="Become a Seller"><span>Become a Seller</span></a>
</div>
<div class="col-auto">
<img src="https://static-assets-web.flixcart.com/batman-returns/batman-returns/p/images/advertise-image-866c0b.svg"
alt="Advertise" width="14" height="14">
<a href="https://brands.flipkart.com" aria-label="Advertise"><span>Advertise</span></a>
</div>
<div class="col-auto">
<img src="https://static-assets-web.flixcart.com/batman-returns/batman-returns/p/images/gift-cards-image-d7ff24.svg"
alt="Gift Cards" width="13" height="13">
<a href="https://www.flipkart.com/the-gift-card-store?otracker=${otracker}_footer_navlinks"
aria-label="Gift Cards"><span>Gift Cards</span></a>
</div>
<div class="col-auto">
<img src="https://static-assets-web.flixcart.com/batman-returns/batman-returns/p/images/help-centre-image-c4ace8.svg"
alt="Help Center" width="13" height="13">
<a href="https://www.flipkart.com/helpcentre?otracker=${otracker}_footer_navlinks"
aria-label="Help Center"><span>Help Center</span></a>
</div>
<div class="col-auto">
<span>© 2007-2024 <span>Flipkart.com</span></span>
</div>
<div class="col-auto ">
<img src="https://static-assets-web.flixcart.com/batman-returns/batman-returns/p/images/payment-method-c454fb.svg"
class="pCGSTEF" alt="Payment methods">
</div>
</div>
</div>
</footer>
<script>
document.querySelectorAll('.faq-question').forEach(item => {
item.addEventListener('click', () => {
const faqAnswer = item.nextElementSibling;
const faqToggle = item.querySelector('.faq-toggle');
const isOpen = faqAnswer.style.maxHeight;
// Close all open FAQ answers
document.querySelectorAll('.faq-answer').forEach(answer => {
answer.style.maxHeight = null;
answer.previousElementSibling.querySelector('.faq-toggle').textContent = '+';
});
// Toggle the clicked FAQ answer
if (!isOpen) {
faqAnswer.style.maxHeight = faqAnswer.scrollHeight + 'px';
faqToggle.textContent = '-';
}
});
});
</script>
</body>
</html>