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Sending email success but I didn't receive anything on inbox/spam #543

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yeyenpamula opened this issue Feb 29, 2024 · 3 comments
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@yeyenpamula
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yeyenpamula commented Feb 29, 2024

@chriskapp Please help, I've set smtp on .env then I tested it to register a new user and reset the password. A registration email or reset password was sent, but I didn't receive an email on inbox/spam.

Screenshot at Feb 29 23-03-39
@chriskapp
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Hi @yeyenpamula can show me in which format you have configured the APP_MAILER at the .env file, of course only anonymous to check whether there is a problem?

@yeyenpamula
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yeyenpamula commented Feb 29, 2024

@chriskapp Thank you for the quick response. I use this format APP_MAILER="smtp://mysmtp%40mydomain.com:[email protected]:465"

I also tried with another format, like use @ on SMTP user, and also changed the port to 25/587 but the result was still the same. I also tried with another SMTP server, and the result was still the same. An email was sent but not any email received in inbox/spam.

@chriskapp
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ok, so internally we use the Symfony Mailer component s. https://symfony.com/doc/current/mailer.html you could try the format smtp://user:[email protected]:25, sendmail://default or also native://default to use the SMTP settings configured at the php.ini

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