communication.rst: improve wording (#2765)

* communication.rst: improve wording

---------

Co-authored-by: John Barker <[email protected]>

Author: Andersson007

docs/docsite/rst/community/communication.rst

@@ -1,103 +1,114 @@
 .. _communication:
 
-*****************************************
+****************************************
 Communicating with the Ansible community
-*****************************************
+****************************************
 
 .. contents::
    :local:
 
 Code of Conduct
 ===============
 
-All communication and interactions in the Ansible Community are governed by our :ref:`code_of_conduct`. Please read and understand it!
+All interactions within the Ansible Community are governed by our :ref:`code_of_conduct`. Please read and understand it before participating.
 
 .. _ansible_forum:
 
 Forum
 =====
 
-The `Ansible Forum <https://forum.ansible.com>`_ is a single starting point and our default communication platform for questions and help, development discussions, events, and much more. `Register <https://forum.ansible.com/signup?>`_ to join the community. Search by categories and tags to find interesting topics or start a new one; subscribe only to topics you need!
+The `Ansible Forum <https://forum.ansible.com>`_ is the **default and recommended** starting point for most community interactions. It's ideal for:
 
-Take a look at the `forum groups <https://forum.ansible.com/g>`_ and join ones that match your interests.
-In most cases, joining a forum group automatically subscribes you to related posts.
+* Asking questions and seeking help.
+* Participating in development discussions.
+* Learning about events and news.
+
+To get started:
+
+* **Register:** `Sign up <https://forum.ansible.com/signup?>`_ to create an account and join the community.
+* **Explore topics:** Browse by `categories <https://forum.ansible.com/categories>`_ and `tags <https://forum.ansible.com/tags>`_ to discover discussions, or simply start a new topic of your own.
+* **Stay updated:** Subscribe to specific categories or tags that interest you. Just click the ``bell`` icon in the top-right corner of the relevant category or tag page and select your notification preference.
+
+Explore `forum groups <https://forum.ansible.com/g>`_ that match your interests. Joining a group often automatically subscribes you to related posts.
 
 .. _bullhorn:
 
 The Bullhorn
 ------------
 
-**The Bullhorn** is our newsletter for the Ansible contributor community published in the Forum:
+**The Bullhorn** is our community's weekly newsletter, published directly in the Forum:
 
-* To subscribe, click the ``bell`` button under the `Bullhorn category <https://forum.ansible.com/c/news/bullhorn/17>`_ description and then ``Watching``.
-* To publish your news item, see the `About the Newsletter category post <https://forum.ansible.com/t/about-the-newsletter-category/166>`_.
-* Questions about the newsletter? Ask us in the `Ansible Social room on Matrix <https://matrix.to/#/#social:ansible.com>`_.
+* **Subscribe:** Click the ``bell`` button under the `Bullhorn category <https://forum.ansible.com/c/news/bullhorn/17>`_ description, then select ``Watching``.
+* **Submit News:** See the `About the Newsletter category post <https://forum.ansible.com/t/about-the-newsletter-category/166>`_ for submission guidelines.
+* **Questions about the newsletter:** Ask us in the `Ansible Social room on Matrix <https://matrix.to/#/#social:ansible.com>`_.
 
 Regional and Language-specific channels
 ---------------------------------------
 
-If you feel more comfortable communicating in another language other than English, see the `International Communities forum category <https://forum.ansible.com/c/other-languages/10>`_. Currently there are subcategories for Español (Spanish), Português (Portuguese), and Norsk (Norwegian).
+Communicate in your preferred language by visiting the `International Communities forum category <https://forum.ansible.com/c/other-languages/10>`_. Current subcategories include:
 
-For more information including how to request a subcategory for a language, see the `About the International Communities category post <https://forum.ansible.com/t/about-the-international-communities-category/48>`_.
+* Español (Spanish)
+* Português (Portuguese)
+* Norsk (Norwegian)
+
+For details on requesting a new language subcategory, see the `About the International Communities category post <https://forum.ansible.com/t/about-the-international-communities-category/48>`_.
 
 .. _communication_irc:
 
 Real-time chat
 ==============
 
-For real-time interactions, conversations in the Ansible community happen over the Matrix protocol.
+For real-time interactions, the Ansible community uses the **Matrix protocol**.
 
 .. note::
 
-  The :ref:`ansible_forum` is our default communication platform. Join the forum and get in touch with the community there before considering other options like Matrix.
-
-Join a channel any time to chat with fellow enthusiasts, participate in a Working Group meeting, or just say hello. To chat on Matrix, you need:
+  The :ref:`ansible_forum` is our default communication platform. We recommend engaging there before considering other options like Matrix.
 
-* a Matrix account (from `Matrix.org <https://app.element.io/#/register>`_ or any other Matrix homeserver)
-* a `Matrix client <https://matrix.org/clients/>`_ (we recommend `Element Webchat <https://app.element.io>`_)
+To join the community on Matrix:
 
-The room links in the :ref:`general_channels` or the :ref:`working_group_list` list will take you directly to the relevant rooms.
+1. **Get a Matrix account:** From `Matrix.org <https://app.element.io/#/register>`_ or any other Matrix homeserver.
+2. **Choose a Matrix client:** We recommend `Element Webchat <https://app.element.com>`_.
+3. **Join rooms:** Use the links in the :ref:`general_channels` or :ref:`working_group_list` to join specific rooms.
 
 For more information, see the community-hosted `Matrix FAQ <https://hackmd.io/@ansible-community/community-matrix-faq>`_.
 
 You can add Matrix shields to your repository's ``README.md`` using the shield in the `community-topics <https://github.com/ansible-community/community-topics#community-topics>`_ repository as a template.
 
 .. note::
 
-  IRC channels are no longer considered official communication channels. Please use the Forum and Matrix instead.
+  IRC channels are no longer official communication channels. Please use the Forum and Matrix instead.
 
 .. _general_channels:
 
 General channels
 ----------------
 
-The clickable links will take you directly to the relevant Matrix room in your browser; room/channel information is also given for use in other clients:
+The clickable links below take you directly to the Matrix room in your browser. Room/channel information is also given for use in other clients:
 
-- `Community social room and posting news for the Bullhorn newsletter <https://matrix.to:/#/#social:ansible.com>`_
-- `General usage and support questions <https://matrix.to:/#/#users:ansible.com>`_
-- `Discussions on developer topics and code related to features or bugs <https://matrix.to/#/#devel:ansible.com>`_
-- `Discussions on community and collections related topics <https://matrix.to:/#/#community:ansible.com>`_
+- `Community social room & posting news for the Bullhorn newsletter <https://matrix.to:/#/#social:ansible.com>`_
+- `General usage & support questions <https://matrix.to:/#/#users:ansible.com>`_
+- `Developer & code-related topics <https://matrix.to/#/#devel:ansible.com>`_
+- `Community & collections related topics <https://matrix.to:/#/#community:ansible.com>`_
 
 Working group-specific channels
 -------------------------------
 
-Many of the working groups have dedicated chat channels. See the :ref:`working_group_list` for more information.
+Many working groups have dedicated chat channels. Refer to the :ref:`working_group_list` for details.
 
 Meetings on Matrix
 ------------------
 
-The Ansible community holds regular meetings on various topics on Matrix, and anyone who is interested is invited to participate.
-For more information about Ansible meetings, consult the `meeting schedule and agenda page <https://github.com/ansible-community/meetings/blob/main/README.md>`_.
+The Ansible community holds regular meetings on Matrix. All interested individuals are invited to participate.
+Check the `meeting schedule and agenda page <https://github.com/ansible-community/meetings/blob/main/README.md>`_ for more information.
 
 .. _working_group_list:
 
 Working groups
 ==============
 
-Working Groups are a way for Ansible community members to self-organize around particular topics of interest.
+Working Groups enable Ansible community members to self-organize around specific interests.
 
-Our community working groups are represented in `Forum groups <https://forum.ansible.com/g>`_.
-See those links for a complete list of communications channels.
+Find a complete list of groups and their communication channels within the `Forum groups <https://forum.ansible.com/g>`_.
 
 .. _requesting_forum_group:
 
@@ -106,24 +117,24 @@ Requesting a forum group
 
 To request a new working group:
 
-* Check if there is no appropriate `Forum group <https://forum.ansible.com/g>`_ you can join instead of starting a new one.
-* See the `things you can ask for <https://forum.ansible.com/t/working-groups-things-you-can-ask-for/175>`_ with respect to working groups.
-* Request a group in the `forum topic <https://forum.ansible.com/t/requesting-a-forum-group/503>`_.
-* If you also need a Matrix chat channel, see the `Ansible Community Matrix FAQ <https://hackmd.io/@ansible-community/community-matrix-faq#How-do-I-create-a-public-community-room>`_.
+1. First, check if there is no appropriate `Forum group <https://forum.ansible.com/g>`_ you can join instead of starting a new one.
+2. Review the `things you can ask for post <https://forum.ansible.com/t/working-groups-things-you-can-ask-for/175>`_ regarding working groups.
+3. Submit your request in the `forum topic <https://forum.ansible.com/t/requesting-a-forum-group/503>`_.
+4. If a Matrix chat channel is also needed, consult the `Ansible Community Matrix FAQ <https://hackmd.io/@ansible-community/community-matrix-faq#How-do-I-create-a-public-community-room>`_.
 
 .. _request_coll_repo:
 
 Requesting a community collection repository
 --------------------------------------------
 
-Working groups are often built around Ansible community collections. You can use a repository under your organization or request one under `ansible-collections <https://github.com/ansible-collections>`_ on the forum by creating a topic in the `Project Discussions category and the coll-repo-request tag <https://forum.ansible.com/new-topic?category=project&tags=coll-repo-request>`_.
+Working groups are often built around Ansible community collections. You can use a repository under your organization or request one under `ansible-collections <https://github.com/ansible-collections>`_ on the forum. Create a topic in the `Project Discussions category and the 'coll-repo-request' tag <https://forum.ansible.com/new-topic?category=project&tags=coll-repo-request>`_.
 
 .. _community_topics:
 
 Ansible Community Topics
 ========================
 
-The :ref:`Ansible Community Steering Committee<steering_responsibilities>` uses the :ref:`ansible_forum` to asynchronously discuss with the Community and vote on Community topics.
+The :ref:`Ansible Community Steering Committee<steering_responsibilities>` uses the :ref:`ansible_forum` for asynchronous discussions and voting on community topics.
 
 For more information, see:
 
@@ -134,6 +145,6 @@ For more information, see:
 Ansible Automation Platform support questions
 =============================================
 
-Red Hat Ansible `Automation Platform <https://www.ansible.com/products/automation-platform>`_ is a subscription that contains support, certified content, and tooling for Ansible including content management, a controller, UI and REST API.
+Red Hat Ansible `Automation Platform <https://www.ansible.com/products/automation-platform>`_ is a subscription service providing support, certified content, and tooling for Ansible, including content management, a controller, UI and REST API.
 
-If you have a question about Ansible Automation Platform, visit `Red Hat support <https://access.redhat.com/products/red-hat-ansible-automation-platform/>`_ rather than using community communication platforms.
+For questions related to Ansible Automation Platform, please visit `Red Hat support <https://access.redhat.com/products/red-hat-ansible-automation-platform/>`_ instead of community communication platforms.