Cannot login to GitHub-created account

[a-ws-m]

I created my OGS account using GitHub login. I then set a password on my account using Account Settings on OGS. Trying to login through the app gives me a "Login failed: incorrect username/password" message (I have triple-checked that they are correct).

I think the issue is because for some reason, if you created your account using GitHub login, OGS will redirect you to GitHub's sign in page even if you try to use username + password. See online-go/online-go.com#2703.

I also cannot connect my Google account (another OGS issue), so I can't login at all.

[acristescu]

Hi Alex, Thank you for the bug report. I have spoken with the devs on OGS and they said sadly the only thing that can be done is for you to disconnect GitHub from the account (although I am not sure how that can be done). Regards, Alex

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On Mon, 3 Jun 2024 at 17:02, Alex Moriarty ***@***.***> wrote: I created my OGS account using GitHub login. I then set a password on my account using Account Settings on OGS. Trying to login through the app gives me a "Login failed: incorrect username/password" message (I have triple-checked that they are correct). I think the issue is because for some reason, if you created your account using GitHub login, OGS will redirect you to GitHub's sign in page even if you try to use username + password. See online-go/online-go.com#2703 <online-go/online-go.com#2703>. I also cannot connect my Google account (another OGS issue), so I can't login at all. — Reply to this email directly, view it on GitHub <#182>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AAVUEWYE7DFPWXZXSH7B6E3ZFRSMRAVCNFSM6AAAAABIWO5WHKVHI2DSMVQWIX3LMV43ASLTON2WKOZSGMZTCMJQGIZTMNY> . You are receiving this because you are subscribed to this thread.Message ID: ***@***.***>

-- Alexandru Cristescu ***@***.***

[a-ws-m]

Thanks for the update, I made a post in an old thread on the forums to ask how to do that. Is there a better way of getting in touch with them?

[acristescu]

No, that should do the trick. Benji already replied on that thread with the required info btw.

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On Wed, 5 Jun 2024 at 03:48, Alex Moriarty ***@***.***> wrote: Thanks for the update, I made a post in an old thread <https://forums.online-go.com/t/change-login-type/13617/7?u=a-ws-m>on the forums to ask how to do that. Is there a better way of getting in touch with them? — Reply to this email directly, view it on GitHub <#182 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AAVUEW7DS5AQSMSBCZB5TEDZFZG3HAVCNFSM6AAAAABIWO5WHKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDCNBYGU4DSNBYHA> . You are receiving this because you commented.Message ID: ***@***.***>

-- Alexandru Cristescu ***@***.***