-
Notifications
You must be signed in to change notification settings - Fork 1
New issue
Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.
By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.
Already on GitHub? Sign in to your account
[Bug]: No Auth Button available #4
Comments
Hey! It seems like the plugin can't find any Nanoleaf devices in your network. Are they plugged in, turned on, connected to your network and configured? |
Yes, they are up and running for years. :-) Also integrated in my FHEM Home Automation. How can I troubleshoot the issue? Best regards |
Is your computer and the devices in the same network? No vpn, no sub-nets (both aren't supported), etc? |
Mh.. You said you've them now since years? Don't know the versions right now, but did you tried to update them? Maybe you're using a old/unsupported version? |
9.2.4 is the latest Firmware version of the Canvas and they are up to date: https://helpdesk.nanoleaf.me/en-US/canvas-firmware-release-notes-15618 |
I tried to reproduce it but couldn't. Can you send me your exact Nanoleaf device and model? |
These are the Nanoleaf Canvas as you can find here: https://nanoleaf.me/de-DE/products/nanoleaf-canvas/starter-kit-17-panels/ Firmware and Hardware version you can find in the screenshot above. What kind information should I provide? I also tried to uninstall and reinstall it. Otherwise I have to find a way to integrate my FHEM home automation to the loupedeck. With this it should also be possible to control the nanoleaf but I still not found a way, how to integrate devices from FHEM to the loupedeck. |
What kind of ports or network protocoll your plugin needs to show up the auth button? Maybe it is a problem with the local windows firewall?! I am only using windows for business. So maybe the firewall is blocking something? But I need to know how the plugin is working to check the firewall settings etc. best regards and thanks for yur help |
Thanks. I've still one question (just to confirm something). Did you install the official Nanoleaf Control Center (the official software to control your devices from your computer)? And do they find the devices? |
What Nanoleaf Control Center software for computer you mean? I only have the offical Nanoleaf iOS App to controll the device installed on my iPhone. No software on computer. EDIT: Ok alright. I found the Nanoleaf Desktop App (https://nanoleaf.me/de-DE/integration/desktop-app/). Currently I am not using this software. It seems that you need to have a nanoleaf cloud account. Is it really neccessary to get it up and running for the loupedeck? It's a pitty, then I'll try to find a solution to somehow integrate the Nanoleafs via my FHEM. Maybe there are some macros for this. |
Due to shared libraries which I'm not allowed to install (but Nanoleaf is), this software should be installed. Also it helps with debugging issues (if the desktop app can't connect, the plugin can't connect as well) |
Consent
Current Behavior
After insallting Nanoleaf Plugin (on Windows) to my new Loupedeck Live S there is no authentication Button available to connect to the existing nanoleaf aurora.
Expected Behavior
Searching for the possibility to connect to my existing nanoleaf aurora lights
Steps To Reproduce
OS
Windows
OS Version
11
Plugin Version
latest 3.0.0
Nanoleaf devices
Nanoleaf Canvas (aurora)
How did you download the plugin?
Loupedeck Store
Anything else?
No response
The text was updated successfully, but these errors were encountered: