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Company merge from Pipedrive doesn't sync to mautic #16

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dsp76 opened this issue Jan 16, 2025 · 2 comments
Open

Company merge from Pipedrive doesn't sync to mautic #16

dsp76 opened this issue Jan 16, 2025 · 2 comments

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@dsp76
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dsp76 commented Jan 16, 2025

Mautic: 5.2.1

When we merged companies in Pipedrive, they didn't merge in mautic. Contacts remained at the old companies in Mautic. There was also no update received for contacts in merged companies.

The mentioned requirements for company merge from documentation seem to be obsolete, as the mentioned PRs seem to be merged aready in Mautic version 5.

@dsp76
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dsp76 commented Jan 16, 2025

related to the contact update issue:

I found out, that according to pipedrive support bot (!) a company merge doesn't trigger a contact update - even if the assigned company changed / got another name. I try to find out, how this can be otherwise be identified. At least at a next update for the client, the assignment seems to be corrected afterwards.

@kuzmany
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kuzmany commented Jan 16, 2025

Plugin at the moment do not support merged contacts/companies sync.

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