[Bug]: Transaction service fails when sending money to KCB from Mpesa

[larrymiami]

Description

Send money service fails with an error "We received no response from Mpesa. We don't think this transaction worked. Please try again"

Steps to reproduce

1. Open the Stax app.
2. On the home screen, click on the send money icon.
3. On the “pay with” input field, select mpesa,“recipient network” input field, fill in your kcb account number, “send money to” input your number.
4. Enter the amount and click continue.
5. Pay attention to the transaction details page.

Expected result

A confirmation message is received and transaction details are displayed on the screen.

Actual result

The transaction page is written failed with the error "We received no response from Mpesa. We don't think this transaction worked. Please try again"

Link to screenshots/screen recordings

https://drive.google.com/file/d/1UeyXZfTTnaWbjmSS-U-_zXfzO3ecuFQB/view?usp=sharing

Suggested solution

No response

Device name

Xiaomi-Readmi 10C

Android OS

12

App version

1.19.6

Config version

20230223000057

Is your phone dual SIM or single SIM?

Dual SIM

Which telco are you using for this transaction?

Safaricom

Stax device ID or email address

cd34e3c1f210911a