[Bug]: Airtime Purchase Not Credited

[brysonwaisi]

Description

Purchasing airtime from Safaricom is not credited when buying using the App.

Steps to reproduce

1. Open the Stax app
2. Click on the Buy airtime icon
3. Pay with M-PESA
4. Select Safaricom
5. Enter the contact phone number and Amount
6. Complete the Buy airtime process and input PIN.
7. Pay attention to the status on the buy airtime screen and SMS notification

Expected result

Airtime purchase is successful and the account is credited.

Actual result

Airtime purchase is successful but the amount is not credited.

Link to screenshots/screen recordings

https://drive.google.com/file/d/1GfFeJZkYBTt8161Hu8zurPgb50O9kur0/view?usp=share_link

Suggested solution

No response

Device name

Samsung Galaxy A20s

Android OS

11

App version

1.19.6

Config version

20230216140008

Is your phone dual SIM or single SIM?

Dual SIM

Which telco are you using for this transaction?

Safaricom

Stax device ID or email address

[email protected]