[Bug]: Check balance fails when checking bank account balance using KCB

[larrymiami]

Description

Check balance fails with the error "We received no response from KCB Bank. We don't think this transaction worked.Please try again"

Steps to reproduce

1. Open the Stax app.
2. On the home screen click on the reload button next to your kcb account.
3. Enter your pin.
4. Pay attention to the transaction screen.

Expected result

A confirmation message is received and transaction details are displayed successfully on the screen.

Actual result

The transaction page is written failed with the error "We received no response from KCB Bank. We don't think this transaction worked.Please try again"

Link to screenshots/screen recordings

https://drive.google.com/file/d/1qMhAfrOy_tK8g_H8zJxUYAVw_HSbaomk/view?usp=sharing

Suggested solution

No response

Device name

Xiaomi-Readmi 10C

Android OS

12

App version

1.19.6

Config version

20230223000057

Is your phone dual SIM or single SIM?

Dual SIM

Which telco are you using for this transaction?

Safaricom

Stax device ID or email address

cd34e3c1f210911a