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[Bug]: Pending Status persists for all successful transactions #961

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brysonwaisi opened this issue Feb 22, 2023 · 0 comments
Open

[Bug]: Pending Status persists for all successful transactions #961

brysonwaisi opened this issue Feb 22, 2023 · 0 comments
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@brysonwaisi
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Description

Pending status persists for all successful transactions, M-pesa and Safaricom airtime

Steps to reproduce

  1. Open the Stax app.
  2. On the Home Screen, tap the refresh icon next to M-Pesa.
  3. Enter the MPESA pin.
  4. Pay attention to the prompt coming from USSD.

Expected result

M-Pesa message is returned back, and the pending confirmation status updates to success.

Actual result

Pending status persists

Link to screenshots/screen recordings

https://drive.google.com/file/d/17m4ItfLoIARnzBkw5WUObNA6mJx9DXaU/view?usp=share_link

Suggested solution

No response

Device name

Samsung Galaxy A20s

Android OS

11

App version

1.19.6

Config version

20230216140008

Is your phone dual SIM or single SIM?

Dual SIM

Which telco are you using for this transaction?

Safaricom

Stax device ID or email address

[email protected]

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