Farmacy Family is an enhancement of the existing Farmacy Foods system that adds tighter engagement with their customers.
The overall goal of Farmacy Family is to connect, gather, analyze, and communicate.
Farmacy Food is looking in the following areas to extends its services and support for its customers and they will be key capabilities for Farmacy Family platform.
| Requirement# | Description |
|---|---|
| R1 | Add a new system to manage customer profiles, allowing community engagement, personalization around preferences and dietary needs |
| R2 | Support geographical trend analysis to hone Farmacy Family’s ability to optimize the foods delivered to fridges (an additional integration point TO Farmacy Foods) |
| R3 | Support both push and pull models for community engagement. In other words, Farmacy Family will manage forums, emails, and create connections between similar demographics. Farmacy Family needs transactional member information for outreach purposes. The engagement model includes subscriptions, forums, reference material, class information, and other media that supports Food-as-medicine |
| R4 | eDietian has access customer profile to improve advice and monitoring of customers. Additionally, the customer and dietitian can interact via messages. |
| R5 | Farmacy Family wants to improve the distribution and potential food waste from having the wrong mix of foods in a particular fridge. |
| R6 | Farmacy Family will include medical profile information and the ability to share information with medical service providers. |
| R7 | Farmacy Family customers can customize how much profile information they want to allow the community to see, at a fine- grained level. |
| R8 | Farmacy Family has relationships with third party providers(clinics, doctors, etc) that have access to more analytical data to improve engagement (for example, regional dietary observations). |
| R9 | Add Farmacy Family user interface to existing Foods interface, which is currently a Reactive monolith. Create a holistic UX for both food and Farmacy Family to support engagement model. |
| R10 | The new system must seamlessly incorporate into Farmacy Foods. |
| R11 | Improved use of analytics driven through the new integration of Farmacy Family will help gather new investors and prove better dietary outcomes in member communities. |