Web UI for Radarr not working in Chrome

[DFC72]

Is this a new Bug?

• I checked that the bug hasn't been reported before

Package Name

Radarr

Package Version

5.16.3.9541

Device Model

Synology RS816

Device Architecture

x86_64

Firmware Version

7.2.1-69057 Update 6

What happened?

Trying to load main UI in Chrome (latest version for Windows 11) and only the top 1" of the UI is shown like it's in some sort of frame. Loading on Edge (Current version, Windows 11) works as expected.

Reproduction steps

1. Load Radarr home page in Chrome - observe the bug
2. Load Radarr in Edge, observe the expected behaviour

...

Install Log

2025/01/01 19:40:25     install radarr 20241121-22 Begin preinst
2025/01/01 19:40:25     Begin initialize_variables
2025/01/01 19:40:25     End initialize_variables
2025/01/01 19:40:25     ===> Step preinst. STATUS=INSTALL USER=radarr GROUP= SHARE_PATH=
2025/01/01 19:40:25     install radarr 20241121-22 End preinst ret=[0]
2025/01/01 19:40:27     install radarr 20241121-22 Begin /bin/mkdir -p /volume3/@appstore/radarr -m 755
2025/01/01 19:40:27     install radarr 20241121-22 End /bin/mkdir -p /volume3/@appstore/radarr -m 755 ret=[0]
2025/01/01 19:40:27     install radarr 20241121-22 Begin /bin/rm -rf /volume3/@appstore/radarr
2025/01/01 19:40:27     install radarr 20241121-22 End /bin/rm -rf /volume3/@appstore/radarr ret=[0]
2025/01/01 19:40:27     install radarr 20241121-22 Begin /bin/mv -f /volume3/@tmp/synopkg/install.YGujoH/package /volume3/@appstore/radarr
2025/01/01 19:40:27     install radarr 20241121-22 End /bin/mv -f /volume3/@tmp/synopkg/install.YGujoH/package /volume3/@appstore/radarr ret=[0]
2025/01/01 19:40:27     install radarr 20241121-22 Begin /bin/rm -rf /var/packages/radarr
2025/01/01 19:40:27     install radarr 20241121-22 End /bin/rm -rf /var/packages/radarr ret=[0]
2025/01/01 19:40:27     install radarr 20241121-22 Begin /bin/mkdir -p /var/packages/radarr -m 755
2025/01/01 19:40:27     install radarr 20241121-22 End /bin/mkdir -p /var/packages/radarr -m 755 ret=[0]
2025/01/01 19:40:27     install radarr 20241121-22 Begin /bin/touch /var/packages/radarr/installing
2025/01/01 19:40:27     install radarr 20241121-22 End /bin/touch /var/packages/radarr/installing ret=[0]
2025/01/01 19:40:27     install radarr 20241121-22 Begin /bin/mv -f /volume3/@tmp/synopkg/install.YGujoH/INFO /var/packages/radarr/INFO
2025/01/01 19:40:27     install radarr 20241121-22 End /bin/mv -f /volume3/@tmp/synopkg/install.YGujoH/INFO /var/packages/radarr/INFO ret=[0]
2025/01/01 19:40:27     install radarr 20241121-22 Begin /bin/rm -rf /var/packages/radarr/scripts
2025/01/01 19:40:27     install radarr 20241121-22 End /bin/rm -rf /var/packages/radarr/scripts ret=[0]
2025/01/01 19:40:27     install radarr 20241121-22 Begin /bin/mv -f /volume3/@tmp/synopkg/install.YGujoH/scripts /var/packages/radarr/scripts
2025/01/01 19:40:27     install radarr 20241121-22 End /bin/mv -f /volume3/@tmp/synopkg/install.YGujoH/scripts /var/packages/radarr/scripts ret=[0]
2025/01/01 19:40:27     install radarr 20241121-22 Begin /bin/rm -rf /var/packages/radarr/WIZARD_UIFILES
2025/01/01 19:40:27     install radarr 20241121-22 End /bin/rm -rf /var/packages/radarr/WIZARD_UIFILES ret=[0]
2025/01/01 19:40:27     install radarr 20241121-22 Begin /bin/mv -f /volume3/@tmp/synopkg/install.YGujoH/WIZARD_UIFILES /var/packages/radarr/WIZARD_UIFILES
2025/01/01 19:40:27     install radarr 20241121-22 End /bin/mv -f /volume3/@tmp/synopkg/install.YGujoH/WIZARD_UIFILES /var/packages/radarr/WIZARD_UIFILES ret=[0]
2025/01/01 19:40:27     install radarr 20241121-22 Begin /bin/rm -rf /var/packages/radarr/conf
2025/01/01 19:40:27     install radarr 20241121-22 End /bin/rm -rf /var/packages/radarr/conf ret=[0]
2025/01/01 19:40:27     install radarr 20241121-22 Begin /bin/mv -f /volume3/@tmp/synopkg/install.YGujoH/conf /var/packages/radarr/conf
2025/01/01 19:40:27     install radarr 20241121-22 End /bin/mv -f /volume3/@tmp/synopkg/install.YGujoH/conf /var/packages/radarr/conf ret=[0]
2025/01/01 19:40:35     install radarr 20241121-22 Begin postinst
2025/01/01 19:40:35     Begin initialize_variables
2025/01/01 19:40:35     End initialize_variables
2025/01/01 19:40:35     ===> Step postinst. STATUS=INSTALL USER=radarr GROUP= SHARE_PATH=
2025/01/01 19:40:35     Begin save_wizard_variables
2025/01/01 19:40:35     End save_wizard_variables
2025/01/01 19:40:35     Begin syno_sync_var_folder
2025/01/01 19:40:35     Install files from var folder
2025/01/01 19:40:35     /bin/rsync -avh --ignore-existing --remove-source-files /volume3/@appstore/radarr/var/ /volume3/@appdata/radarr
2025/01/01 19:40:35     sending incremental file list
2025/01/01 19:40:35     ./
2025/01/01 19:40:35     .config/
2025/01/01 19:40:35     .config/Radarr/
2025/01/01 19:40:35     .config/Radarr/config.xml
2025/01/01 19:40:35     sent 384 bytes  received 58 bytes  294.67 bytes/sec
2025/01/01 19:40:35     total size is 199  speedup is 0.45
2025/01/01 19:40:35     /bin/rsync -avh --remove-source-files /volume3/@appstore/radarr/var/ /volume3/@appdata/radarr
2025/01/01 19:40:35     sending incremental file list
2025/01/01 19:40:35     .config/Radarr/
2025/01/01 19:40:35     sent 117 bytes  received 17 bytes  268.00 bytes/sec
2025/01/01 19:40:35     total size is 0  speedup is 0.00
2025/01/01 19:40:35     End syno_sync_var_folder
2025/01/01 19:40:35     Begin service_postinst
2025/01/01 19:40:35     Set update required
2025/01/01 19:40:35     End service_postinst
2025/01/01 19:40:35     install radarr 20241121-22 End postinst ret=[0]
2025/01/01 19:40:36     install radarr 20241121-22 Begin start-stop-status start
2025/01/01 19:40:51     install radarr 20241121-22 End start-stop-status start ret=[0]

Service Log

No response

Other Logs

No response

[mreid-tt]

@DFC72, this is bizarre since I use this same version with my Brave browser (which is Chromium based) and have never experienced this. Have you tried it in a private window (incognito mode) to eliminate any potential profile issues?

[DFC72]

@DFC72, this is bizarre since I use this same version with my Brave browser (which is Chromium based) and have never experienced this. Have you tried it in a private window (incognito mode) to eliminate any potential profile issues?

It works as expected when I use a incognito window. Any thoughts on why it's truncating the screen when used in my regular profile?

[mreid-tt]

It works as expected when I use a incognito window. Any thoughts on why it's truncating the screen when used in my regular profile?

Based on the information provided in this comment, you might resolve the issue by clearing cookies associated with the Radarr URL or your browser cache.

[bakerboy448]

100% neither a radarr nor radarr syno bug. chrome profile/addon bug is breaking it