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Products disappear after few days when added by API (Webservices) #36129
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Bug
Type: Bug
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2 tasks
Three 'non-mandatory' parameters were missing:
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florine2623
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May 14, 2024
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Prerequisites
Describe the bug and add attachments
Hello, I have a Symfony 5 interface that adds 3 products to my website per day through a CRON task. Adding goes smoothly, there's no issue with that.
However, after a few days, the products simply disappear from the site, as if I had clicked "delete", there's no trace of the products anymore, even in database.
For example, it happened today between 2 pm and 6 pm without a single trace, I regenerated my cache around 2 pm, and by 6 pm the products weren't there (the twenty or so products added by the API for the past 4/5 days).
Here are the products present thanks to the cache:
When I click on a product that was here yesterday :
For example, a product added after this disappearance, everything is perfect and in place:
This is the second time in the last 15 days that all my products added via the API have disappeared (I just set up the system). I have no messages in the log, and the products are added perfectly.
New clue :
Here is a product posted this morning:
It is correctly in the database.
I will try to make it disappear.
First clue: products that are only added via the API without having clicked the save button are not visible in the list of products sorted by ID in the back-office. The latest references that should be visible are "verrePLA-SAPH-0-80-19-5-1", "verrePLA-SAPH-0-80-19-4-1", "verrePLA-SAPH-0-80-19-2-1", "verrePLA-SAPH-0-80-19-1-1":
The reference "verrePLA-SAPH-0-80-19-30-1" was manually saved by pressing the save button in the back-office.
Expected behavior
I want the products stays on my website.
Steps to reproduce
Just adding a product with Prestashop Web Services. I don't have any clues to reproduce it.
PrestaShop version(s) where the bug happened
8.0.4
PHP version(s) where the bug happened
8.2-fpm
If your bug is related to a module, specify its name and its version
No response
Your company or customer's name goes here (if applicable).
No response
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