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Prestaworks opened this issue
Apr 30, 2024
· 1 comment
Labels
8.1.xBranchBOCategory: Back OfficeBugType: BugEmailLabel: Which BO under menu is concernedMinorSeverity: minor bug > https://build.prestashop.com/news/severity-classificationReadyStatus: Issue is ready to be worked onVerifiedThe issue has been reproduced
If the shop is configured with an IDN domain (domain with åäö for instance) as a contact email, it's not possible to send emails, all you get is the error
"Expected response code 354 but got code "554", with message "554 5.5.1 Error: no valid recipients "
if trying to send the test mail to the IDN domain you get the error
Address in mailbox given [xxxxxxxxx] does not comply with RFC 2822, 3.6.2.
Expected behavior
Emails should be possible to be send even if an IDN domain is used.
I reproduce the issue with PrestaShop version 8.1.x and develop, I'll add this to the backlog so it can be fixed.
1.7.8.x, 8.1.x : error message
develop : loads forever
Please be aware that some issues might take a very long time to be resolved. If this one is important to you and you cannot wait for it to be fixed on the project’s own time, we strongly suggest you consider contacting a professional to help you.
If you fix the issue on your end, please contribute it back to the project. Remember that the more people contribute, the better PrestaShop becomes for everyone.
Thank you
florine2623
added
BO
Category: Back Office
Email
Label: Which BO under menu is concerned
Verified
The issue has been reproduced
8.1.x
Branch
Minor
Severity: minor bug > https://build.prestashop.com/news/severity-classification
Ready
Status: Issue is ready to be worked on
and removed
New
New issue not yet processed by QA
labels
May 14, 2024
8.1.xBranchBOCategory: Back OfficeBugType: BugEmailLabel: Which BO under menu is concernedMinorSeverity: minor bug > https://build.prestashop.com/news/severity-classificationReadyStatus: Issue is ready to be worked onVerifiedThe issue has been reproduced
Prerequisites
Describe the bug and add attachments
If the shop is configured with an IDN domain (domain with åäö for instance) as a contact email, it's not possible to send emails, all you get is the error
"Expected response code 354 but got code "554", with message "554 5.5.1 Error: no valid recipients "
if trying to send the test mail to the IDN domain you get the error
Address in mailbox given [xxxxxxxxx] does not comply with RFC 2822, 3.6.2.
Expected behavior
Emails should be possible to be send even if an IDN domain is used.
Steps to reproduce
PrestaShop version(s) where the bug happened
8.1.5
PHP version(s) where the bug happened
7.4.9
If your bug is related to a module, specify its name and its version
No response
Your company or customer's name goes here (if applicable).
Prestaworks AB
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