No handler is triggered when an inline image is deleted from the mail body

[Jyoti-frontend-dev]

We are developing a web add-in for Outlook platforms using the Office.js framework. When we add an inline image to the mail body, the attachment change handler is triggered, and we are able to retrieve the metadata for those images. However, when an inline image is deleted from the mail body, no handler is triggered.

Your Environment

Platform : Office on the web
Host : Outlook [OWA]
Operating System : Windows
Browser : Chrome & Edge

Expected behavior

when an inline image is deleted from the mail body, handler should be triggered.

Current behavior

However, when an inline image is deleted from the mail body, no handler is triggered.

Provide additional details

1. compose a new mail
2. add inline image in mail body using picture option. refer below image

3.AttachmentChange Handler triggered and able to get metadata for attached inline images .

4- then we try to remove inline image by selecting image in mailbody and right click to remove or through delete keyboard button, no handler is triggered. Please refer below image:

5-Observe the result.

[github-actions]

Here are some similar issues that might help you. Please check if they can solve your problem.

• Office.EventType.AttachmentChanged event is not triggered when removing attachment using keyboard Delete button. #4329

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Possible solution (Extracted from existing issue, might be incorrect; please verify carefully)

Thanks for reporting this issue regarding AttachmentChanged event is not triggered. It has been put on our backlog. We unfortunately have no timelines to share at this point.

Reference:

• Office.EventType.AttachmentChanged event is not triggered when removing attachment using keyboard Delete button. #4329 (comment)

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[shighosh-msft]

Thanks for reporting this issue regarding inline images. It has been put on our backlog. We unfortunately have no timelines to share at this point.

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