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NethVoice CTI: transfer doesn't work using click to call in NethVoice CTI with NethLink as main device #7060

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edospadoni opened this issue Oct 10, 2024 · 0 comments
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nethvoice Bug or features releted to the NethVoice project nethvoice-cti The issue is related to NethLink (NethVoice Web client)
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@edospadoni
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If the user chooses NethLink as the main device and from the NethVoice CTI interface clicks a phone number to call it, the call does not start from NethLink but from WebPhone.

This call has the limitation that it is not possible to use the transfer due to the conflict between the two devices.

However, the user expects it to work correctly.

The solution could be to keep using the chosen device.

If the user has chosen to use NethLink also by clicking to call within NethVoice CTI, the call must be managed by the NethLink device, thus overcoming the limitations of managing two Phone Islands at the same time.

@edospadoni edospadoni converted this from a draft issue Oct 10, 2024
@edospadoni edospadoni added bug nethvoice Bug or features releted to the NethVoice project nethvoice-cti The issue is related to NethLink (NethVoice Web client) labels Oct 10, 2024
@Amygos Amygos added this to the NethVoice 1.1 milestone Nov 7, 2024
@Amygos Amygos moved this from In Progress to Todo in NethVoice Nov 7, 2024
@Amygos Amygos removed the bug label Nov 7, 2024
@tonyco97 tonyco97 added the testing Packages are available from testing repositories label Nov 15, 2024
@nethbot nethbot moved this from In Progress to Testing in NethVoice Nov 15, 2024
@tonyco97 tonyco97 removed the testing Packages are available from testing repositories label Nov 15, 2024
@nethbot nethbot moved this from Testing to In Progress in NethVoice Nov 15, 2024
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Labels
nethvoice Bug or features releted to the NethVoice project nethvoice-cti The issue is related to NethLink (NethVoice Web client)
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