refund for onepage builder

[KenziEtudiant]

hello

could you refund me because i don't need it anymore thank you.

ID	PRODUCT	PURCHASE DATE	STATUS
Loopple Sites Lifetime	19-04-2023	ACTIVE
Loopple Lifetime AppSumo	19-04-2023	ACTIVE

i am Kenzi BACETTI

[rarestoma]

Hi @KenziEtudiant,

Thank you for working with Loopple.

I see that you already refunded the AppSumo code.

Referring to the Sites license, unfortunately, we can't refund them as already it passed the time available for refund. But to fix this, we can let you access all our features and also give access to all features updates.

I hope it helps.

Regards,
Rares

[KenziEtudiant]

Dear Rares,

Thank you for your response.

I understand your stance regarding the refund policy for the Sites license. However, given the particular circumstances of my case, I kindly request that you reconsider your decision.

The services rendered were not up to the expectations set by the product description, and I find myself unable to utilize the features offered, despite your generous offer to provide access to all features and updates.

I believe in fair business practices and hope that we can reach a satisfactory resolution to this matter.

Thank you for your understanding and consideration.

Best Regards,

Kenzi