My 5E account was blocked, but I was wronged.

[KKQQQ674]

Dear game developers,

My ID on the 5E game platform is KKQQQ. I like playing CS:GO very much, and I hate the opening and hanging behavior in the game. I don't have the behavior of opening and closing in the game, and I often spend on the platform. Because I am a novice player, my record is very poor, but there is no sign of opening and closing. I hope the platform can pay attention to the following record, and my rating is always negative. I hope you can help me unlock my account.

I hope the platform can help me lift the ban.
A 5E user KKQQQ