Skip to content

🐛Checkin Lists report more checked in people than attendees #889

@phtaylor

Description

@phtaylor

Describe the bug
We hosted an event with 2 checkin lists. A Main entrance and VIP entrance for performers/volunteers. As VIPs/performers/volunteers were going to the main entrance, we allowed them to checkin there as well.

Maybe I am misunderstanding what those numbers mean.
I was often asked to provide numbers to indicate how many people we had checked in as we reached capacity.
As you can see, the numbers don't make sense.

I am guessing that because many of the ticket types cold check in at both doors, a checkin at one door would count for both doors.

This meant we had no idea how many people had actually checked in which became a serious safety issue.

Image

To Reproduce
Note: I havn't had time to repro this issue. The following is a guess based on the numbers we see in our event.

  1. Create an event with 2 ticket types and 2 checkin lists.
  2. Add the ticked types to both check-in lists
  3. Check in users at either entrance.
  4. I guess you will see the counts for both entrances being incremented.

Expected behavior
I think a checkin should be recorded that associates a ticket with an entrance.
The entrance should only count tickets checked in at that entrance.

The checkin counts need to be an accurate reflection of the number of checked in people at that specific entrance..

Screenshots
If applicable, add screenshots to help explain your problem.

Metadata

Metadata

Assignees

No one assigned

    Labels

    bugSomething isn't working

    Type

    No type

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions