bug: thread unread count persist even after a channel has been disabled

[kennyvallejodev]

Describe the bug

A clear and concise description of what the bug is.

• If you have a thread in a channel.
  • And this thread through a reply or a mention gives you a thread_unread_count
  • And then this channel is either disabled or deleted
  • The thread_unread_count is still there
    • And because the channel is either deleted/disabled, it doesn't let you mark it as read
      so you ended up pretty much with a perma unread that you cannot get rid of

To Reproduce

Steps to reproduce the behavior:

1. Go to a Thread and do your thing (either with another user send a reply or something) so you get a thread unread count
2. Go to the channel and mark it as disabled (or deleted it)
3. unexpected behavior thread unread count is still there

Expected behavior

for the threads_unread_count definitely it should omit the channels that are disabled/deleted
same for client.queryThreads
this will fetch messages from channels that are disabled (or even parent messages that are deleted lol)

Screenshots

If applicable, add screenshots to help explain your problem.

Package version

• stream-chat-react: ^11.14.0
• stream-chat-js:^8.25.1

Desktop (please complete the following information):

• OS: [e.g. iOS] MacOS
• Browser [e.g. chrome, safari] Chrome
• Version [e.g. 22] Version 125.0.6422.114 (Official Build) (arm64)

Smartphone (please complete the following information):

• Device: [e.g. iPhone6]
• OS: [e.g. iOS8.1]
• Browser [e.g. stock browser, safari]
• Version [e.g. 22]

Additional context

Add any other context about the problem here.

[MartinCupela]

Hello @kennyvallejodev could you specify how do you "disable" the channel?

[kennyvallejodev]

in our backend doing a partial update

    channel.updatePartial({ set: { disabled: true } }),

[kennyvallejodev]

@MartinCupela do you have an update or were able to repro it?

Dunno if i should post this issue in here or in the core stream-chat repo.

Right now this issue is kinda blocking a feature that i'm working on.

[kennyvallejodev]

Any update here?

[MartinCupela]

Hey @kennyvallejodev this feature is not yet supported by the SDK. I am passing the issue to stream-chat-js repo.

@vishalnarkhede could you please take a look at this request?

[kennyvallejodev]

can someone.... reply? at least mark the issue as confirmed lol? has been almost a month

[myandrienko]

Hi @kennyvallejodev,

Sorry it took longer to reply. I couldn't reproduce the problem when deleting a channel, the unread count updates correctly in that case as far as I can see.

However, I can confirm that there's a bug when marking a channel as disabled. Threads in a disabled channel still count as unread, which is unexpected behavior.

I have forwarded this information to the backend team. We'll keep this issue open and update you on progress. Thanks for your report!