Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

EarTrumpet doesn't work. Icon and tooltip are frozen after start, doesn't react to clicks or volume change. #1531

Open
zdimension opened this issue Mar 29, 2024 · 3 comments
Labels
status: can't reproduce We cannot reproduce this issue

Comments

@zdimension
Copy link

zdimension commented Mar 29, 2024

Summary

Installed EarTrumped 2.3.0.0 from Microsoft Store and WinGet, then tried 2.3.0.18 using the appinstaller from the README, same problem.

The app starts, the icon appears in the tray area, but the tooltip and icon stay frozen at whatever the volume status was when it was started, and it doesn't react either to left or right clicking on the icon, or to the volume being changed with the volume keys. It just stays there doing nothing and can only be stopped by killing the process.

Tried uninstalling and reinstalling multiple times while removing all leftover files inbetween, tried restarting my computer.

Steps to reproduce

  1. Install EarTrumpet
  2. Start EarTrumpet
  3. Try to use EarTrumpet

EarTrumpet version

2.3.0.18

Windows version

10.0.19045.4046

Additional information

Nothing in the Event Viewer. I'd give more info if I could but there doesn't seem to be any log file anywhere.

@riverar
Copy link
Contributor

riverar commented Apr 4, 2024

Strange, can you install a developer build (eartrumpet.app) and perform these steps?

  • Hold the LEFT ALT key on your keyboard and launch EarTrumpet. You can let go of the key when you see the EarTrumpet icon or after about 5 seconds.
  • In File Explorer, type %temp% and press ENTER.
  • Retrieve EarTrumpetTrace.log and share that with us here or email it to [email protected].

Thanks!

@CalbertAmu
Copy link

same issue for months now

@riverar
Copy link
Contributor

riverar commented Apr 8, 2024

@CalbertAmu If you're seeing this too, can you perform the steps above?

@riverar riverar added the status: can't reproduce We cannot reproduce this issue label Apr 20, 2024
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
status: can't reproduce We cannot reproduce this issue
Projects
None yet
Development

No branches or pull requests

3 participants