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[$50] The app crashes when replace a PDF receipt and then attempt to reopen it #76303

@m-natarajan

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@m-natarajan

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Version Number: 9.2.66-0
Reproducible in staging?: Y
Reproducible in production?: N
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: @mountiny
Slack conversation (hyperlinked to channel name): #Expensify Bugs

Action Performed:

  1. Create an expense by scanning a PDF receipt
  2. Click the receipt to view
  3. Click 3 dot menu and select Replace
  4. Upload a PDF receipt
  5. Click the receipt to view

Expected Result:

Receipt opens without any issue

Actual Result:

App crashes

Workaround:

Unknown

Platforms:

Select the officially supported platforms where the issue was reproduced:

  • Android: App
  • Android: mWeb Chrome
  • iOS: App
  • iOS: mWeb Safari
  • iOS: mWeb Chrome
  • Windows: Chrome
  • MacOS: Chrome / Safari
  • MacOS: Desktop
Platforms Tested: On which of our officially supported platforms was this issue tested:
  • Android: App
  • Android: mWeb Chrome
  • iOS: App
  • iOS: mWeb Safari
  • iOS: mWeb Chrome
  • Windows: Chrome
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence
Image Image
Recording.1997.mp4

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  • Upwork Job ID: 1995263453813774199
  • Last Price Increase: 2025-11-30
Issue OwnerCurrent Issue Owner: @QichenZhu

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